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Holiday Inn Express & Suites Richland, an IHG Hotel

2.5 star property
Tuscan hotel near Columbia Center Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Richland, an IHG Hotel

Exterior
Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
Indoor pool, outdoor pool, open open 24 hours, pool umbrellas
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free airport shuttle
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1970 Center Pkwy, Richland, WA, 99352
  • Columbia Center Mall
    ‪18 min walk‬
  • Three Rivers Convention Center
    ‪3 min drive‬
  • Toyota Center
    ‪3 min drive‬
  • Richland, WA (RLD)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Jetted Tub

  • 59 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Balcony

  • 49 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room

  • 38 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony, River View (2 Queen)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, River View (2 Queen)

  • 49 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Balcony, River View

Egyptian cotton sheets, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Balcony, River View

  • 49 sq m
  • River view
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Richland, WA

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (1001)
The price is CA $182
per night
CA $206 total
includes taxes & fees
7 Feb - 8 Feb
Home2 Suites by Hilton Richland, WA

About the area

Richland

City center stay.Your stay at this South Richland hotel places you within 2 miles (3 km) of Columbia Center Mall and Three Rivers Convention Center. Also, Toyota Center is within 2 miles (3 km) and Columbia Point Golf Course is within 6 miles (10 km).

What's nearby

  • Columbia Center Mall - 18 min walk
  • Three Rivers Convention Center - 3 min drive
  • Toyota Center - 3 min drive
  • Kadlec Regional Medical Center - 8 min drive
  • HAPO Center - 10 min drive

Getting around

  • Pasco Station - 12 min drive
  • Tri-Cities Airport (PSC) - 11 min drive

Restaurants

  • ‪Moonshot Brewing - ‬3 min drive
  • ‪Jersey Mike's - ‬12 min walk
  • ‪Bruchi's - ‬10 min walk
  • ‪Olive Garden - ‬4 min drive
  • ‪Arby's - ‬16 min walk

About this property

Holiday Inn Express & Suites Richland, an IHG Hotel

Tuscan hotel near Columbia Center Mall
Holiday Inn Express & Suites Richland, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a 24-hour health club, and a spa tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 2 meeting rooms, and coworking spaces. Event space at this hotel measures 780 square feet (72 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Richland, an IHG Hotel. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This Tuscan-style Richland hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 4 levels
  • 780 sq ft of conference space
  • 72 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Richland, an IHG Hotel offers 82 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature Egyptian cotton sheets and down comforters. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 7:00 AM - 9:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available 5:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Access to nearby health club
  • Indoor pool
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access is available 24-hours a day.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express & Suites Richland, an IHG Hotel Hotel
Holiday Inn Express & Suites Richland, an IHG Hotel Richland

Holiday Inn Express & Suites Richland, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 450 out of 716 reviews" "
Rating 8 - Good. 182 out of 716 reviews" "
Rating 6 - Okay. 44 out of 716 reviews" "
Rating 4 - Poor. 19 out of 716 reviews" "
Rating 2 - Terrible. 21 out of 716 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Always a solid pick
Stayed 1 night in Dec 2024

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kiran

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

2/10 Terrible

George, Snoqualmie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horrible stay. Noisy, dirty, clogged sink. Toilet paper holders were broken. Paint a wallpaper pealing. Jetted tub was very worn and in need of repair. I will be notifying IHG corp.
Stayed 2 nights in Oct 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Chad

Stayed 2 nights in Sep 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, dark haired young woman was smiling and happy and that made our stay great from check-in. Great pool, fitness and hot tub. Easy accessible for my elderly mother.
Stayed 1 night in Sep 2024

10/10 Excellent

Adolfo

Stayed 2 nights in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful - I misplaced my phone and a staff member came up and helped me find it. Breakfast was very good - really above and beyond what you usually see. Convenient to freeway and shopping.
Stayed 4 nights in Sep 2024

8/10 Good

Tyler

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was nice, beds were comfortable, but the refrigerator was obnoxious, it made non-stop clicking sounds making it difficult for everyone in my family to sleep.
Stayed 2 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Was very comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Felix

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness Friendly, helpful, polite staff
Stayed 2 nights in Sep 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and efficient. Rooms were clean.
Stayed 1 night in Sep 2024

8/10 Good

Denice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we booked the Hotel,it said balcony with a river view (it was way in the distance) we overlooked an empty parking lot. It was a nice Hotel, we would book again if we were to visit the area.
Stayed 1 night in Sep 2024

4/10 Poor

Jill, Louisburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Jacob was great. We had to change rooms, TV didn't work. One washer/dryer in the middle of the hallway, needs updating carpet old. Room was clean but dated. Toilet seat loose in first room. Elevator slow.
Stayed 1 night in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Noel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This has become our go-to place to stay in the Tri-Cities
Stayed 1 night in Aug 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has become one of our favorite places to stay. Beds are wonderful and we enjoy the exercise room as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, room was clean, breakfast was amazing ..Will be returning when I come to this area
Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice to be near shopping. The room was pretty good. The overall condition of the property was a little run down. The hot tub had so much chemicals that my son began violently coughing. Definitely something wrong. I hope that your staff look into the over use of chemicals. Anyone who went into the hot tub quickly got out.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024