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Candlewood Suites Richmond Airport by IHG

2.5 star property
Richmond guestrooms with kitchens

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Photo gallery for Candlewood Suites Richmond Airport by IHG

Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Studio Suite, 1 Queen Bed | Room amenity
Property amenity
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
5400 Audubon Drive, Richmond, VA, 23231
  • White Oak Village
    ‪18 min walk‬
  • Dorey Park
    ‪7 min drive‬
  • Broad Street
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪6 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Comm)

Full-size fridge, microwave, stovetop, coffee/tea maker

Studio Suite, 2 Double Beds, Accessible (Comm)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Studio Suite, 2 Double Beds | Room amenity

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil Tub)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Mobil Tub)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

Exterior

Best Western Plus Richmond Airport Hotel

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
3.9 out of 5, Good, (1151)
The price is CA $153
per night
CA $178 total
includes taxes & fees
22 Feb - 23 Feb
Best Western Plus Richmond Airport Hotel

About the area

Richmond

Near the airport.Within 2 miles (3 km) of this Richmond hotel, you'll find White Oak Village and Virginia Aviation Museum. Dabbs House Museum & Henrico County Tourist Information Center and Richmond Community Hospital are also within 6 miles (10 km).

What's nearby

  • White Oak Village - 18 min walk
  • Broad Street - 9 min drive
  • Greater Richmond Convention Center - 10 min drive
  • Virginia Commonwealth University - 11 min drive
  • Richmond Raceway - 12 min drive

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Cook Out - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive

About this property

Candlewood Suites Richmond Airport by IHG

Richmond guestrooms with kitchens
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business center on site. A fitness center, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites Richmond Airport by IHG. Self parking is free.

This Richmond hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 4 levels
  • Built in 2009
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Library
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • ATM
  • Elevator
  • No smoking on site
Candlewood Suites Richmond Airport by IHG offers 103 accommodations with washers/dryers and DVD players. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards.

Languages

English

Property amenities

Family friendly

  • DVD player
  • Full-sized refrigerator
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Snack bar/deli
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Washer and dryer
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Richmond Airport
Candlewood Suites Hotel Richmond Airport
Candlewood Suites Richmond Airport
Candlewood Suites Richmond Airport Hotel Richmond
Candlewood Suites Richmond Airport Aparthotel
Candlewood Suites Richmond

Candlewood Suites Richmond Airport by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 392 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Stayed 1 night in Jan 2025

6/10 Okay

Mayra

Business traveller
Liked: Cleanliness, staff & service
It would have been great if the guest laundry room have had all the 4 washer machines working instead of one. The bus shuttle was not available to provide the service.
Stayed 3 nights in Nov 2024

6/10 Okay

Eric

Business traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Jeremy

Stayed 1 night in Oct 2024

10/10 Excellent

McKayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Donald

Business traveller
Liked: Cleanliness, room comfort
Broken items
Coffee pot and microwave did not work and could not get a replacement
Stayed 4 nights in Oct 2024

8/10 Good

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Tiffany was the best during my check in. Room is a little out dated. Tub and wall caulking was very moldy.
Stayed 1 night in Oct 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffery

Stayed 1 night in Sep 2024

8/10 Good

Alicia

Travelled with partner
Pleasant stay
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The great help from the front desk attends and goes the extra mile to help and make the customers welcome
Stayed 1 night in Oct 2024

6/10 Okay

Andrii

Liked: Room comfort
The exhaust ventilation in the bathroom/toilet did not work, so the mirror was constantly fogged up and steam and odors were not removed. The frying pan was of very cheap quality and had burnt food residue that was impossible to remove. We waited two days for the frying pan to be replaced.
Stayed 7 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Baseball Tournament Trip
The lobby often doesn’t have anyone at the desk and it could use a remodeling. The lobby is also very small. However, the rooms were very clean. It was quiet considering the hotel was sold out for the weekend. We did not try the restaurant on site. There are several breweries nearby and downtown Richmond is less than 20min without traffic. There is a hotel mini mart which has a wide variety of snacks and drinks. The only real downside is the hotel only has 1 elevator which is not enough for the size of the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Jul 2024

6/10 Okay

Tracy

Stayed 1 night in Oct 2024

8/10 Good

Rafiul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!!
Stayed 1 night in Oct 2024

6/10 Okay

Katrice

Travelled with partner
Disliked: Amenities
No continental breakfast served. Coffee is the only free item. You’re responsible to take your own trash out of your room, which I thought housekeeping is responsible for that.
Stayed 2 nights in Oct 2024

6/10 Okay

Kelly

Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Adam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very good
This is not the worst place I have stayed at, but I was very unimpressed. When I checked in to the room, there was food particles on the floor and the surfaces were not clean. The next day I told the front desk and asked that they clean the room and vacuum. When I came back from the event, the same food particles were on the rug, surfaces were still dirty, and they took the half roll of toilet paper away (why?). luckily there was an unopened new roll under the sink. They did however change the towels. I didn't make a fuss because my stay was already half over. That night, my wife and daughter visited me and wanted to see the room. We got out of the car and the air was full of pot smoke (we were close to the smoking area). then we walked in the door and there were two ladies rolling a blunt in the hallway. Or maybe they were just putting tobacco back in their cigar. Anyway, I told my 10 year old daughter to not pay attention to it and we went up to the room. So anyway... I dont think I would every stay there again. Hopefully my experience is the exception.
Stayed 3 nights in Oct 2024

6/10 Okay

Kirsten

Stayed 1 night in Sep 2024

8/10 Good

alfonzia

Stayed 6 nights in Sep 2024

10/10 Excellent

Elexyia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were so amazing!!!! Very friendly staff! Will be going back!
Stayed 1 night in Oct 2024

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Sep 2024