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Comfort Suites

2.5 star property
Richmond guestrooms with free WiFi

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Photo gallery for Comfort Suites

Exterior
Reception
Suite, 2 Queen Beds, Accessible, Non Smoking
Exterior
Suite, 2 Queen Beds, Non Smoking

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
421 Commerce Road, Richmond, IN, 47374
  • Richmond Mall
    ‪3 min drive‬
  • Glenn Miller Park
    ‪4 min drive‬
  • Hayes Arboretum
    ‪5 min drive‬
  • Richmond, IN (RID-Richmond Municipal)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Home2 Suites by Hilton Richmond

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (326)
The price is CA $186
per night
CA $208 total
includes taxes & fees
2 Mar - 3 Mar
Home2 Suites by Hilton Richmond

About the area

Richmond

In shopping district.Within 2 miles (3 km) of this Richmond hotel, you'll find Richmond Mall and Hayes Arboretum. Glenn Miller Park and Rose Garden are also within 3 miles (5 km).

What's nearby

  • Richmond Mall - 3 min drive
  • Hayes Arboretum - 5 min drive
  • Earlham College - 8 min drive
  • Reid Hospital and Health Care Services - 9 min drive
  • Wayne County Fairgrounds - 14 min drive

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Comfort Suites

Richmond guestrooms with free WiFi
Comfort Suites offers its guests an indoor pool and a fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. The business-friendly Comfort Suites also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Richmond hotel is smoke free.

  • 80 guestrooms or units
  • Built in 2023
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • No smoking on site
Comfort Suites offers 80 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a first aid kit, and outdoor lighting in each accommodation.

Property Registration Number in484

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel
Comfort Suites Richmond
Comfort Suites Hotel Richmond

Comfort Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 338 out of 425 reviews
Rating 8 - Good. 48 out of 425 reviews
Rating 6 - Okay. 21 out of 425 reviews
Rating 4 - Poor. 8 out of 425 reviews
Rating 2 - Terrible. 10 out of 425 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful--clean, lovely rooms, super service. Only issue: if you are sensitive to fragrance, there is a very strong fragrance used throughout the hotel--especially in all common areas. other than that, fabulous. thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Marlys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Brand new- large room
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Stephen

Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lydia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, new hotel
This is a new hotel so it is in great condition, the beds were comfortable and the rooms were mostly quiet. Breakfast offered was good.
Stayed 2 nights in Nov 2024

10/10 Excellent

RAFAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lori, Etna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are nice and spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, very clean, staff great!!
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Cary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience! Super clean!
Stayed 1 night in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

George, Export

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John, Flowery Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

emily

Stayed 1 night in Sep 2024

10/10 Excellent

Jeff

Stayed 1 night in Oct 2024

10/10 Excellent

Magdalena

Stayed 2 nights in Oct 2024

8/10 Good

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the area and property. Room is great and beds comfortable. Everything appears clean. The only issue we had was checkin. While we realize the posted time is 4pm, we arrived at 2pm. When we asked if we could check in early, the front deskresponded “your room is not ready yet.” I asked if he knew when it would be ready and he simply responded, “well text you when it’s ready.” We had an appointment at 4 and were hoping to get to the room and unload our luggage and clean up before leaving. We had emailed earlier in the morning that we would be arriving by 1:30 and requested an early checkin. While I understand it cannot be guaranteed, it would have been nice if the gentleman behind the desk would have at least shown concern. Instead, I asked if there was a restroom I could use to change clothes and “get ready”, he walked me to the restroom, unlocked the door, and walked away. So I proceeded to get ready in the public bathroom. When I exited, I walked to the front desk and a different gentleman was working. He asked if we were checking in, looked to see if the room was cleaned, made a phone call, and we ended up checking in early. He was very polite and accommodating. I wasn’t expecting a favor, I was simply hoping for someone to understand and look into what, if anything, they might be able to do to help us checkin earlier. It’s not like it was a surprise since I had emailed earlier in the morning. Aside from the first gentleman we dealt with, everything else has been great.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024