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Embassy Suites by Hilton Richmond

3.5 star property
Hotel near Lewis Ginter Botanical Garden in Richmond

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Richmond

Lobby
Lobby
Bar (on property)
Bar (on property)
Capital Suite, 1 King Bed, Shower | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Restaurant
  • Pool
    Pool
  • Gym
    Gym
  • Bar
    Bar
  • Laundry
    Laundry

Explore the area

Map
2925 Emerywood Pkwy, Richmond, VA, 23294
  • Henrico Doctors' Hospital
    4 min drive
  • Lewis Ginter Botanical Garden
    6 min drive
  • University of Richmond
    6 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    22 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Shower

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Shower

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

49-inch LCD TV with cable channels, TV, iPod dock

Corner Suite, 1 King Bed, Shower

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Bathtub

  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (3 Rooms)

In-room safe, desk, laptop workspace, iron/ironing board

Family Suite, Multiple Beds (3 Rooms)

  • 56 sq m
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Capital Suite, 1 King Bed, Shower

Capital Suite, 1 King Bed, Shower | Living area

Capital Suite, 1 King Bed, Shower

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Bathroom shower

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Drury Plaza Hotel Richmond
Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2511)
The price is CA $166
per night
CA $193 total
includes taxes & fees
5 Dec - 6 Dec
Drury Plaza Hotel Richmond

About the area

Richmond

In suburbs.Within 6 miles (10 km) of this Richmond hotel, you'll find Lewis Ginter Botanical Garden and Children's Museum of Richmond. Science Museum of Virginia and Virginia Museum of Fine Arts are also within 6 miles (10 km).

What's nearby

  • Henrico Doctors' Hospital - 4 min drive - 3.2 km
  • Lewis Ginter Botanical Garden - 6 min drive - 5.3 km
  • University of Richmond - 6 min drive - 4.4 km
  • Virginia Museum of Fine Arts - 10 min drive - 8.4 km
  • Greater Richmond Convention Center - 11 min drive - 13.0 km

Getting around

  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Intl. Airport (RIC) - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Denny's - ‬2 min drive

About this property

Embassy Suites by Hilton Richmond

Hotel near Lewis Ginter Botanical Garden in Richmond
Embassy Suites by Hilton Richmond offers its guests an indoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays, and guests can also enjoy a free manager's reception daily. WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Richmond. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Richmond offers 225 accommodations with iPod docking stations and MP3 docking stations. Accommodations offer separate dining areas. 49-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Languages

Bulgarian, English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Separate living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM
  • 2 restaurants
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch LCD TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 3:00 AM and 6:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are recommended to download the property's Hilton Honors App mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 AM and 6:00 AM
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Embassy Suites by Hilton Richmond Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 493 out of 1000 reviews" "
Rating 8 - Good. 214 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 83 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

The hotel was clean, staff were friendly. The pool was crowded so I did not go in. The only bad thing I can say is the elevator was very slow.
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were comfortable and the staff was very friendly
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
When we arrive the computers were down and staff was helpful and the person at the bar was very knowledgeable about the area and helpful with getting around. The elevators were broken and it was slow to go up and down. The HVAC was down and operating properly. The facade is nice but the operations is old and needs enhancements.
Stayed 2 nights in Aug 2024

10/10 Excellent

Terrell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Irma Jean, Greensboro

Travelled with family
Disliked: Cleanliness
Bugs in the room, hotel charged my bank account twice (same charged double)
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonnia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

karleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Uh
Stayed 3 nights in Jul 2024

2/10 Terrible

Heather

Liked: Cleanliness
Disliked: Room comfort
Take the stairs
I was stuck in the elevator twice during my stay. Once for about 10 15 minutes which is a lot in a small hot space unsure of what the outcome could be. Staff seemed aware of the problem however it didn’t seem a concern and they continued to operate the elevator. The second time I was stuck for about 3 minutes however I know longer wanted to play roulette and took the stairs. I also have to comment when I spoke to the lady at the desk after the first time being stuck she commented like well we got you out like it was not big deal. Siding even offer me a bottle or water or anything. Needless to say I won’t be returning
Stayed 2 nights in Aug 2024

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
Friendly, professional and helpful staff. Hotel could use some updating. The AC really struggled to keep up with a heat wave. Quiet and clean, breakfast buffet was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Suryk

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Bradley

Travelled with family
Disliked: Property conditions & facilities
Seems to be an older property that hasn’t been maintained at the highest standards I would expect from a Hilton property. From checking in and my card being charged twice to the fact there are two elevator cars for eight floors which oh by the way are also used by the cleaning crew, to the restroom size to the internal doors falling off the hinges. Just not a $300 dollar a night facility!! I did book through Expedia, and then I couldn’t get the military rate which I didn’t know about. Not pleased about that either!
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Leslie

Travelled with family
Disliked: Property conditions & facilities
Nice social times.
We enjoyed the breakfast and social aspect of the hotel. It’s an older hotel and our bathroom door would hardly close.
Stayed 6 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to visit
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Zhanitah, Richmond

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Very disappointed with the reservation process and the room service wasn’t available as well as the pool being closed.
Stayed 1 night in Jul 2024

10/10 Excellent

Doud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was awesome
Stayed 2 nights in Jun 2024

10/10 Excellent

Latesha

Stayed 1 night in Aug 2024

10/10 Excellent

Quinta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Nancy and Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful people!
Wandamarie was absolutely outstanding and made us feel like family! The hotel was wonderful and so accommodating! We absolutely loved our stay! Before arriving, Maria was also very lovely in helping us with the possibility of booking another room (but we ended up not needing it).
Stayed 2 nights in Aug 2024

2/10 Terrible

walid

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC NOT WORKING SWMING POOL NOT WORKING NOT GOOD AT ALL
Stayed 5 nights in Jul 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024