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Extended Stay America Select Suites Richmond Innsbrook

2.5 star property
Hotel near Short Pump Town Center in Glen Allen

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites Richmond Innsbrook

Lobby
Deluxe Studio, Multiple Beds, Non Smoking
Lobby
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Deluxe Studio, Multiple Beds, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
10060 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    6 min drive
  • Golden Corral
    5 min walk
  • Richmond Staples Mill Road Station
    16 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    27 min drive

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Extended Stay America Select Suites - Richmond - West End - I-64

Pet-friendly
Parking included
Free WiFi
Air conditioning
2.9 out of 5, (1002)
The price is CA $105
per night
CA $122 total
includes taxes & fees
6 Jan - 7 Jan
Extended Stay America Select Suites - Richmond - West End - I-64

About the area

Glen Allen

In shopping district.You'll find Virginia Hospital & Health and Elk's Lodge within 3 miles (5 km) of this hotel. Short Pump Town Center and Regency Square Mall are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 6 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • Lewis Ginter Botanical Garden - 11 min drive
  • University of Richmond - 12 min drive
  • Henrico Sports & Events Center - 14 min drive

Getting around

  • Richmond Staples Mill Road Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Golden Corral - ‬5 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Silver Diner - ‬16 min walk
  • ‪Chicken Salad Chick - ‬16 min walk

About this property

Extended Stay America Select Suites Richmond Innsbrook

Hotel near Short Pump Town Center in Glen Allen
As a guest of Extended Stay America Select Suites Richmond Innsbrook, you'll find a fitness center, barbecue grills, and a vending machine. WiFi is free in public spaces. The business-friendly Extended Stay America Select Suites Richmond Innsbrook also features laundry facilities, express check-out, and a front-desk safe. Free self parking is available.

This Glen Allen hotel is smoke free.

  • 92 guestrooms or units
  • 3 levels
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • Elevator
  • No smoking on site
Extended Stay America Select Suites Richmond Innsbrook offers 92 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Shower/tub combination
  • Towels

Food and drink

  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Innsbrook
Extended Stay America Richmond Innsbrook
Extended Stay America Richmond Innsbrook Aparthotel
Extended Stay America Richmond Innsbrook Aparthotel Glen Allen
Extended Stay America Richmond Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook
Hotel Extended Stay America - Richmond - Innsbrook Glen Allen
Glen Allen Extended Stay America - Richmond - Innsbrook Hotel
Hotel Extended Stay America - Richmond - Innsbrook
Extended Stay America - Richmond - Innsbrook Glen Allen
Extended Stay America Richmond Innsbrook Hotel
Extended Stay America Richmond Hotel
Extended Stay America Richmond
Extended Stay America Richmond
Extended Stay America Richmond Innsbrook
Extended Stay America Suites Richmond Innsbrook
Extended Stay America Select Suites Richmond Innsbrook Hotel

Extended Stay America Select Suites Richmond Innsbrook Reviews

Reviews

6.4
Rating 10 - Excellent. 149 out of 606 reviews" "
Rating 8 - Good. 135 out of 606 reviews" "
Rating 6 - Okay. 90 out of 606 reviews" "
Rating 4 - Poor. 93 out of 606 reviews" "
Rating 2 - Terrible. 139 out of 606 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Construction was frustrating but the hotel itself was fine for the price
Stayed 1 night in Sep 2024

10/10 Excellent

Ash

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than other budget places I've been. Very friendly staffs.
Stayed 1 night in Aug 2024

2/10 Terrible

Arif

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very bad conditions and also bathroom conditions very bad and lot of mosquito I recommend no good
Stayed 1 night in Aug 2024

2/10 Terrible

Kristal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy and cockroaches crawling everywhere!!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Latrisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Kenya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had a kitchen, if you wanted pots you had to pay for it, trash in the halls, they would've give you fresh linen or wash clothes or towel unless you pay for it.You had to take out your on trash. It smells.
Stayed 3 nights in Aug 2024

2/10 Terrible

Joy

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This was the definition of a seedy hotel. While the guy at the front desk was fabulous, this hotel was so terrible that we ended up leaving and deciding to drive through the night to get to where we were going. There was a horrendous smell in the hallways. The floor was sticky. There were stains on the sheets. (nicely covered up that we did not discover until getting into the bed) There were stains on the towels and then when one dropped onto the floor it became filthy!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Outdated stayed overnight
Inside of the lobby is not welcoming at all. Very sterile and outdated. You can tell people live there so people would be sitting outside. During my stay, kids were out roaming the halls. Again, the place is outdated. The bed was clean. The kitchen....outdated. what can I expect for the price.
Stayed 1 night in Jul 2024

10/10 Excellent

Latrisha

Stayed 1 night in Aug 2024

2/10 Terrible

Aron

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible
Stayed 2 nights in Jul 2024

2/10 Terrible

ANDREA I

Stayed 1 night in Jul 2024

10/10 Excellent

William

No
Stayed 3 nights in Jul 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service, front desk lady is great. Also above and beyond
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Liked: Staff & service
Sketchy
Stayed 2 nights in Jun 2024

4/10 Poor

Travis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Things were a mess...holes in walls..no real lobby..
Stayed 1 night in Jun 2024

10/10 Excellent

Antoinette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very welcoming. Room is clean and bed is comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, room comfort
: something burning
: it was a good stay but the smell of a fire had me on edge a little.
Stayed 1 night in Jun 2024

6/10 Okay

Becca

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jun 2024

2/10 Terrible

Elijah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Don't stay here!
Not a good place to stay, seemed more like a housing project. I booked a room for me, husband, disabled son, and mother in law. The room i booked was 2 double beds and sofa bed. There were 2 towels in the room and we needed sheets for sofa bed so i went to front desk to get sheets and one more towel and i was charged for sheets and towels, he said i could pay at checkout. Also there was a big sign in lobby saying about the hot breakfast offered so i asked where breakfast was in morning and was told there isn't breakfast there. I pointed to the sign and the clerk just walked away. Checkout was by 11am next morning and we wanted to leave earlier but metal door down at office counter and no one even available by phone until after 10am.was afraid what kind of fees would be added to my bill for not paying for sheets. Worst overnight experience ever, and will never stay at another extended stay again
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
To be an Extended Stay America this is probably the worst I have seen. As soon as you walk in you smell weed the floors are visibly dirty, the luggage cart is bend with one wheel off the ground, the room was definitely not clean pictures visibly stained, the floors are literally black from not being clean, fridge had food debris is it, chairs were dirty ugh just everything, my grandbaby could not even play with his toys on the floor,Only allowed to change towels out so for 5 people we were only allowed 2 towels,2washclothes and 1 bath mat. Not sure how this property passes any inspections. Used this hotel when in desperate need but will never use it again or recommend anyone use it and if the brand allows all hotels to be in this condition they will not be ver have my business.
Stayed 1 night in Jun 2024

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was off of a main road so it was easy to travel and find while driving around the area. Very kind staff and helpful with finding the way around the building
Stayed 6 nights in Jun 2024

6/10 Okay

Toni Lewis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
no service at front desk
Waited ten minutes before someone was at front desk.
Stayed 1 night in Jun 2024

4/10 Poor

Sarah

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Cleanliness is definitely a issue, the music has been loud from the other guest adjacent to the room, the room above the children stomping or running until 9pm -10pm every night, the wandering of guest or non guest like they are on drugs, the smell of weed when you come in the door, the staff has been great at the desk but definitely there is a issue with housekeeping and maintenance, you only get 2 towels for 4 people, very out dated stove hardly works, dishwasher does not work, the phone and internet service is horrible, thankful though while we need it but would not recommend.
Stayed 2 nights in May 2024

4/10 Poor

Clayton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024