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Extended Stay America Select Suites - Richmond - West End - I-64

2.5 star property
Hotel near Short Pump Town Center in Richmond

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Photo gallery for Extended Stay America Select Suites - Richmond - West End - I-64

Studio, 2 Queen Beds, Non Smoking
Lobby
Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
10961 W Broad St, Richmond, VA, 23060
  • Short Pump Town Center
    ‪5 min drive‬
  • Henrico Doctors' Hospital
    ‪9 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪28 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free WiFi, bed sheets

Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About the area

Richmond

In suburbs.You'll find Short Pump Town Center and Elk's Lodge within 3 miles (5 km) of this hotel. Also, Virginia Hospital & Health is within 3 miles (5 km) and Regency Square Mall is within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 5 min drive - 4.2 km
  • Henrico Doctors' Hospital - 9 min drive - 8.3 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.5 km
  • University of Richmond - 12 min drive - 10.1 km
  • Virginia Commonwealth University - 16 min drive - 19.7 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Noodles & Company - ‬9 min walk
  • ‪Silver Diner - ‬10 min walk
  • ‪The Beach House - ‬10 min walk
  • ‪Five Guys - ‬4 min walk
  • ‪Panera Bread - ‬12 min walk

About this property

Extended Stay America Select Suites - Richmond - West End - I-64

Hotel near Short Pump Town Center in Richmond
As a guest of Extended Stay America Select Suites - Richmond - West End - I-64, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Extended Stay America Select Suites - Richmond - West End - I-64 also features a front-desk safe and an elevator. Free self parking is available.

This Richmond hotel is smoke free.

  • 142 guestrooms or units
  • 2 levels
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Select Suites - Richmond - West End - I-64 offers 142 air-conditioned accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Languages

English

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Lobby

Extended Stay America Select Suites Richmond Innsbrook

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  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 643 reviews
The price is CA $109
CA $127 total
includes taxes & fees
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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Long-term renters welcome.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Extended Stay America Richmond West End
Extended Stay America Richmond West End I-64
Extended Stay America Richmond West End I-64 Aparthotel
Extended Stay America Richmond West End I-64 Glen Allen
Homestead Studio Suites Richmond / Innsbrook Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel Glen Allen
Extended Stay America Richmond West End I-64 Hotel
Extended Stay America Richmond West End I 64
Extend Stay America Richmond
Extended Stay America Richmond West End I 64
Extended Stay America Suites Richmond West End I64

Extended Stay America Select Suites - Richmond - West End - I-64 Reviews

Reviews

6.0
Rating 10 - Excellent. 264 out of 1102 reviews
Rating 8 - Good. 170 out of 1102 reviews
Rating 6 - Okay. 163 out of 1102 reviews
Rating 4 - Poor. 202 out of 1102 reviews
Rating 2 - Terrible. 303 out of 1102 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Kelly

Stayed 2 nights in Jan 2025

8/10 Good

Claudette

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great for your budget. Its clean and i had nonissues.
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in at 4am my flight got belayed was not able to come on time . Front clerk was able to gave me the access to the room and help me to checked in even though reservation got cancelled . Thanks for that
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came late night . Front desk person was able to let us in inside the lobby . He was very helpful and patience with us . Finally he was able to gave us room . When we went to room it was clean and there was no smell . Bathroom also was clean . No complain at all .
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Room was clean . Hotel outside was very quit . Front desk clerk was helpful and help us to find our room cause its was exterior property . Thanks for that .
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was a nice stay . My room was clean , bed was comfy . Hotel was quit and feel safe
Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quit nice stay . Just want to inform if you have expectations more you will be dissatisfied cause hotel was not that upgrade . But if you dont have any expectations you will not disappointed . I have stayed in that hotel or other extended stay all the time barely i was disappointed.
Stayed 1 night in Dec 2024

10/10 Excellent

Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its exceptional
Stayed 1 night in Dec 2024

10/10 Excellent

eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not a bad stay . Checked in midnight . Property was quite . Room was also clean .
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Extended stay more like a run down shack.
This hotel looks nothing like the photos, it run down with a lot of broken amenities. There was no one in the office after 10 pm for various reasons this is very concerning. I have stayed at many extended stays and this was the absolute worst. Oh I forgot to mention the dog size rats running all across the property.
Stayed 1 night in Nov 2024

4/10 Poor

Ethan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you're looking for a quality place for this price, this is not it. All of the appliances and bathroom things were dirty and had stains ALL over them. There were at least 5 shady people standing around the parking lot and several sitting in their cars smoking weed. The door to the outside had a massive inch or 2 gap on the bottom that let a gust of air in all night. But, no bugs anywhere, including the bed, and the shower was fine to use. It's location was great, but I really do not think the price matched this location - this felt like maybe a $50 room in the middle of a ton of shopping malls. The pictures on Expedia are clearly photoshopped to make it look better than it actually is. But if you need a bed and shower, it filled it's use.
Stayed 1 night in Nov 2024

10/10 Excellent

Daelynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Johana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was quit even though my reservations got canceled cause i was not on time but front desk person was helpful and nice .
Stayed 1 night in Nov 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not like they charge for extra towels. Which is ridiculous to us
Stayed 3 nights in Nov 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not a bad experience at all . Hotel manager was very helpful after my reservation got cancelled . Gave me complimentary rate for my stay . great customer service .
Stayed 1 night in Nov 2024

10/10 Excellent

Tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine
Stayed 1 night in Sep 2024

10/10 Excellent

Savannah

Stayed 2 nights in Oct 2024

10/10 Excellent

Arthur

Liked: Cleanliness, amenities
Great
Stayed 1 night in Oct 2024

2/10 Terrible

Donna

Business traveller
No coffee maker, no iron. Rooms are dingy. Nothing like the one I stayed at in Mississippi. Will not stay again
Stayed 1 night in Nov 2024