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Home2 Suites by Hilton Richmond Short Pump

3.0 star property
3-star Mediterranean hotel near Short Pump Town Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Premium bedding, desk, laptop workspace, blackout drapes
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Kitchen

Explore the area

Map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Short Pump Town Center
    ‪8 min walk‬
  • Sheltering Arms Institute
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2593)
The price is CA $215
per night
CA $250 total
includes taxes & fees
14 Feb - 15 Feb
Drury Plaza Hotel Richmond

About the area

Richmond

Short Pump stay.A stay at this Short Pump hotel places you within half a mile (1 km) of Short Pump Town Center and 3 miles (5 km) of Sheltering Arms Institute. Elk's Lodge and Virginia Hospital & Health are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 8 min walk
  • Sheltering Arms Institute - 4 min drive
  • Henrico Doctors' Hospital - 12 min drive
  • University of Richmond - 14 min drive
  • Lewis Ginter Botanical Garden - 14 min drive

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬6 min walk
  • ‪Firebirds Wood Fired Grill - ‬8 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

3-star Mediterranean hotel near Short Pump Town Center
Home2 Suites by Hilton Richmond Short Pump offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Home2 Suites by Hilton Richmond Short Pump also features a picnic area, coffee/tea in a common area, and express check-in. Free self parking is available.

This Mediterranean Richmond hotel is smoke free.

  • 254 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Home2 Suites by Hilton Richmond Short Pump offers 254 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 65-inch LCD televisions come with premium satellite channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Indoor pool
  • Kitchenette
  • Microwave
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 65-inch LCD TV
  • First-run movies
  • Pay movies
  • Premium channels
  • Satellite channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 76 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 313 out of 426 reviews" "
Rating 8 - Good. 62 out of 426 reviews" "
Rating 6 - Okay. 26 out of 426 reviews" "
Rating 4 - Poor. 12 out of 426 reviews" "
Rating 2 - Terrible. 13 out of 426 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2024

2/10 Terrible

Wanda

Travelled with partner
Disliked: Cleanliness, staff & service
The night staff was not truly capable of managing the desk. Very polite but totally clueless. Wasn’t able to handle a simple task of late checkout request and took 4x the time for check-in. He literally seemed confused about the check out time because we checked in after 11pm. He pointed to the checkout sign saying we don’t have to check out at 12 because we had just gotten there.
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler, Townsend

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Great stay! Very clean room. Plus, the hotel was quiet at night. That was a plus in my book!
Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Oct 2024

10/10 Excellent

Megan

Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk, clean, fresh. Good breakfasts, etc.
Stayed 2 nights in Oct 2024

10/10 Excellent

Violeta

Stayed 2 nights in Sep 2024

10/10 Excellent

Betsy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

Tiffany

Travelled with family
Disliked: Cleanliness, room comfort
Experience was just ok, and a little gross.
The staff was nice. The free breakfast was decent. I was turned off by the cleanliness, or lack thereof. There were, what looked like, blood stains on the sheets.
Stayed 2 nights in Oct 2024

8/10 Good

Dorian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elevator was not working for approximately 12hrs and dog poop not picked up.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient. The room was so nice I stayed in there most of the time. Definitely recommend for anyone wanting to taking there kids to sky zone since it is right next to the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2024

2/10 Terrible

jimmie

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Property looked old, definitely not worth the money.Biggest reason, people smoking weed in hotel. Overwhelming smell that woke us up. Staff was unhelpful and apathetic. Didn't even offer to move our family to another room. Expedia rated them 8 stars, google maps rated them a 2.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at Short Pump
Stayed 4 nights in Sep 2024

4/10 Poor

Warren, Charlotte

Disliked: Staff & service
The TV’s in the lobby did not work, the water in our bathroom took over 15 min to even START to get hot, and the covers and especially pillows on the beds were terrible! If we had known we would have brought one from home.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uneventful, just nice stat
Stayed 1 night in Oct 2024

10/10 Excellent

Brooke

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we stay here regularly to visit family.
Stayed 4 nights in Sep 2024

10/10 Excellent

Richard G.

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. A little slow on restocking 'snacks' ice cream, etc, as no store nearby. Food 'so so', but it WAS 'food'. Couldn't fig out how to get potatoes out from pan when front part was empty...doesn't 'slide out'?? A package was sent there for me which was late so I need it forwarded to my home now as they sd would arrive thurs...lucky if came today.
Stayed 7 nights in Sep 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Great breakfast buffet. Very clean and Modern
Stayed 1 night in Sep 2024

10/10 Excellent

Sherrelle

Liked: Cleanliness, staff & service, property conditions & facilities
This property was awesome! I loved the room and the bed was so comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Andreah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024