Home2 Suites by Hilton Richmond Short Pump

3.0 star property
3-star Mediterranean hotel near Short Pump Town Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Premium bedding, desk, laptop workspace, blackout drapes
Full-size fridge, microwave, stovetop, dishwasher
Premium bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Short Pump Town Center
    8 min walk
  • Pho 1 Grill
    3 min walk
  • Richmond Staples Mill Road Station
    20 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    30 min drive

Room options

Studio, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Richmond

Short Pump stay.A stay at this Short Pump hotel places you within half a mile (1 km) of Short Pump Town Center and 3 miles (5 km) of Sheltering Arms Institute. Elk's Lodge and Virginia Hospital & Health are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 8 min walk
  • Henrico Doctors' Hospital - 12 min drive
  • University of Richmond - 14 min drive
  • Lewis Ginter Botanical Garden - 14 min drive
  • Virginia Commonwealth University - 18 min drive

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬6 min walk
  • ‪Firebirds Wood Fired Grill - ‬8 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

3-star Mediterranean hotel near Short Pump Town Center
Home2 Suites by Hilton Richmond Short Pump offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Home2 Suites by Hilton Richmond Short Pump also features a picnic area, coffee/tea in a common area, and express check-in. Free self parking is available.

This Mediterranean Richmond hotel is smoke free.

  • 254 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Home2 Suites by Hilton Richmond Short Pump offers 254 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 65-inch LCD televisions come with premium satellite channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free rollaway/extra beds
  • Full-sized refrigerator
  • Indoor pool
  • Kitchenette
  • Microwave
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 65-inch LCD TV
  • First-run movies
  • Pay movies
  • Premium channels
  • Satellite channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating (climate-controlled)
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 76 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 300 out of 411 reviews" "
Rating 8 - Good. 60 out of 411 reviews" "
Rating 6 - Okay. 26 out of 411 reviews" "
Rating 4 - Poor. 12 out of 411 reviews" "
Rating 2 - Terrible. 13 out of 411 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Dorian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elevator was not working for approximately 12hrs and dog poop not picked up.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andreah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shopping and restaurants. The hotel is modern and clean. The staff is friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pearl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ashokraju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
No issues
Stayed 2 nights in Aug 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at this hotel when we are in Richmond. It is right next to the mall (short pump). The rooms are big and clean and the staff is amazing. They also have a pool and a workout area. Plus breakfast not to mention checkout is a noon.
Stayed 1 night in Aug 2024

8/10 Good

Rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value
We stayed for only one night, so we didn’t use the cooking facilities. We did appreciate the service, staff and facilities, including the pool. The downside was being on the 4th floor, we had to wait a long time for hot water to arrive in the shower. While there was a table, there was only 1 chair. The hotel was great for the price!
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick, Fairfax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of storage cabinets
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. The room had everything we needed.
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and clean. Great for families.
Stayed 1 night in Aug 2024

10/10 Excellent

Joe and Candace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Pierluca

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Donille

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel seems to be relatively new, so everything was in very good condition and clean. It’s in a great, safe location. The staff was helpful and courteous. The only thing we did not care for was breakfast. Would have liked to see a few more options. Overall, our stay was great.
Stayed 1 night in Aug 2024

8/10 Good

Tratesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled with a toddler. The hotel was very clean, the staff was very friendly and helpful. I love the location because it was close to everything we needed during our stay. We were traveling to Kings Dominion which was a 31 minute drive but we wanted to stay in an area that had things for us to do. Short Pump,VA in general is really nice and we would stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new property. Very clean and up to date. Staff was friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Michele

Stayed 3 nights in Jul 2024