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Home2 Suites by Hilton Richmond Short Pump

3.0 star property
3-star Mediterranean hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Home2 Suites by Hilton Richmond Short Pump

Terrace/patio
Indoor pool
Exterior
Full-size fridge, microwave, stovetop, dishwasher
Premium bedding, desk, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
209 Towne Center West Blvd, Richmond, VA, 23233
  • Short Pump Town Center
    ‪8 min walk‬
  • Henrico Doctors' Hospital
    ‪12 min drive‬
  • University of Richmond
    ‪14 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Accessible (Hearing)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed, Accessible, Bathtub

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Studio, 2 Queen Beds, Accessible, Bathtub

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Bathroom shower

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Studio, 2 Queen Beds, Accessible (Roll-In Shower)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Richmond

Short Pump stay.A stay at this Short Pump hotel places you within half a mile (1 km) of Short Pump Town Center and 3 miles (5 km) of Sheltering Arms Institute. Bowl America Short Pump and Elk's Lodge are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 8 min walk - 0.7 km
  • Sheltering Arms Institute - 4 min drive - 3.2 km
  • Henrico Doctors' Hospital - 12 min drive - 13.3 km
  • University of Richmond - 14 min drive - 14.5 km
  • Lewis Ginter Botanical Garden - 14 min drive - 16.6 km

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬6 min walk
  • ‪Firebirds Wood Fired Grill - ‬8 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Home2 Suites by Hilton Richmond Short Pump

3-star Mediterranean hotel near Short Pump Town Center
Home2 Suites by Hilton Richmond Short Pump offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Home2 Suites by Hilton Richmond Short Pump also features a picnic area, coffee/tea in a common area, and express check-in. Free self parking is available.

This Mediterranean Richmond hotel is smoke free.

  • 254 guestrooms or units
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Home2 Suites by Hilton Richmond Short Pump offers 254 accommodations with coffee/tea makers and designer toiletries. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. 65-inch LCD televisions come with premium satellite channels, first-run movies, and pay movies. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • First-run movies
  • Pay movies
  • Streaming services

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 76 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Suites by Hilton Richmond Short Pump Hotel
Home2 Suites by Hilton Richmond Short Pump Richmond
Home2 Suites by Hilton Richmond Short Pump Hotel Richmond

Home2 Suites by Hilton Richmond Short Pump Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 334 out of 451 reviews
Rating 8 - Good. 64 out of 451 reviews
Rating 6 - Okay. 28 out of 451 reviews
Rating 4 - Poor. 12 out of 451 reviews
Rating 2 - Terrible. 13 out of 451 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Very clean!
Stayed 2 nights in Dec 2024

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was as expected. It was near a fantastic shopping area. It was quiet and well maintained. The staff was friendly and check in and out was quick and easy. The only problemo was the toilet made an awful moaning sound when it was filling back up. The water pressure in the shower very weak and the temp inconsistent when running.
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy! Perrell at the front desk was super friendly and helpful! The hotel is in a great location with lots of shopping and eating options. Spacious and comfortable room with a great kitchen area.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

natasha

Liked: Cleanliness
The staff are so friendly and helpful
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy staying at Home 2 Suite! The Hotel is cleaning and the folks are friendly!
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. There were plenty of washcloths and towels in the room, so i did not have to ask for extras. It's a very quiet environment, in which i really enjoyed. They could improve on the breakfast items by adding more cooked foods, ex. hashbrown potatoes, fried potatoes, pancakes etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great space and amenities. The room in particular was amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and met all needs
Stayed 2 nights in Dec 2024

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely large and comfortable room! Great stay and location for access to shopping in Short Pump.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff member Perll was amazing and went above and beyond, spectacular service!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Carmella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasant stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richelle

Liked: Property conditions & facilities
Would.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to stores
Everything was great, but the shower could have been cleaned better. There were other people's hair in it. There could have been more of a selection for breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

RIves

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great stay
Great stay Hotel was superb Breakfast was a bit weak in fruit dept Friendly staff and room was terrific
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities
All was very good experience
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Review of my Stay
The stay was good, i liked the size of the room and the amenities it had. I only had two complaints. The compressor in the Heating/AC unit was very loud and rattling which made sleeping hard and the shower did not have great water pressure. My RV shower has better. I was in room 719.
Stayed 1 night in Nov 2024

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls and floors/ceilings. Heard every step and conversation from the rooms above us.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sat
Our stay with a larger group was great! Breakfast, check in , and our rooms were perfect!
Stayed 1 night in Nov 2024

8/10 Good

Jesfer

Stayed 7 nights in Oct 2024