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Moxy Richmond Downtown

2.5 star property
Family-friendly stay near Broad Street

Choose dates to view prices

Photo gallery for Moxy Richmond Downtown

Lobby
Lobby
Exterior
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Broad Street
    ‪2 min walk‬
  • Greater Richmond Convention Center
    ‪5 min walk‬
  • Virginia Commonwealth University
    ‪9 min walk‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 Queen Bed, View (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, View (Hearing Accessible)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Loft (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, View

Room, 2 Single Beds

Room, 2 Single Beds, View

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, View

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, View

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft

Desk, laptop workspace, blackout drapes, free WiFi

Loft

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed, No View

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, No View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, No View

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, No View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Desk, laptop workspace, blackout drapes, free WiFi

Room

  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

About the area

Richmond

Downtown Richmond stay.Within a 10-minute walk of this Downtown Richmond hotel, you'll find Broad Street and Greater Richmond Convention Center. The National and Virginia Commonwealth University are also within half a mile (1 km).

What's nearby

  • Broad Street - 2 min walk - 0.2 km
  • Greater Richmond Convention Center - 5 min walk - 0.5 km
  • The National - 5 min walk - 0.5 km
  • Virginia Commonwealth University - 9 min walk - 0.8 km
  • Altria Theater - 17 min walk - 1.4 km

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪Quench Food + Spirits - ‬5 min walk
  • ‪ML Steak Modern Chophouse - ‬5 min walk

About this property

Moxy Richmond Downtown

Family-friendly stay near Broad Street
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The family-friendly Moxy Richmond Downtown also features a 24-hour fitness center, coffee/tea in a common area, and a fireplace in the lobby. Parking is available for a fee.

This Colonial Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 8 levels
  • Built in 2022
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 20 per day)
  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Foosball table
  • Games
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day
  • Nearby parking fee: USD 20 per day (249 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Moxy Richmond Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 202 out of 315 reviews
Rating 8 - Good. 55 out of 315 reviews
Rating 6 - Okay. 23 out of 315 reviews
Rating 4 - Poor. 17 out of 315 reviews
Rating 2 - Terrible. 18 out of 315 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Dec 2024

8/10 Good

Selia

Stayed 1 night in Dec 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky but pleasant Moxy Richmond
Quirky kind of place but extremely nice staff and great location. Directly across the street from Penny Lane Restaurant and bar. Bed was comfortable, nice size TV and very clean. Could use a fridge and ice bucket.
Stayed 1 night in Dec 2024

2/10 Terrible

Xuemin

Stayed 3 nights in Dec 2024

10/10 Excellent

selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fun.
Great staff. Fun decor.
Stayed 1 night in Dec 2024

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a cool hotel!!! Very eclectic! Only negative was shower water was lukewarm at best. Very comfy bed and room! Loved the stash closet!
Stayed 1 night in Dec 2024

8/10 Good

Katelyn

Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect boutique hotel for a Richmond visit
This hotel is great for a friend reunion which is why I was there. I prefer to valet & have a bellman assist with my bags, but they don’t offer that & the parking is next door. Overall great hotel, great stay, and a hilarious checkin letter. High 5!
Stayed 1 night in Dec 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dec 2024. We Just got back from the Moxy Richmond. Had a great time. The hotel staff was super friendly and took care of all our needs. They were so pet friendly they even allowed our Yorkie to sit at the bar with us. We will definitely stay there again when we go back. Rooms and bathrooms were clean. The hotel is small so its much easier to manage. Lobby was awesome, much unlike other hotels.
Stayed 1 night in Dec 2024

10/10 Excellent

Gerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
excellent, very unique and cool property
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Nov 2024

10/10 Excellent

jody

Liked: Cleanliness, property conditions & facilities, room comfort
Fun and friendly
The staff here is really wonderful. A very pleasant check-in and a friendly bartender. I somehow left a bag in the lobby when I checked in and they tucked it away for me and I was able to retrieve it in the morning. The staff member who helped me with this could not have been more kind. The room was perfect and immaculate. It’s a fun, friendly place to hang your hat for the night.
Stayed 1 night in Dec 2024

10/10 Excellent

Reginald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
What a gem! Everyone was so kind. Will be back
Stayed 1 night in Nov 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Lauren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not visit again
Stayed 1 night in Nov 2024

10/10 Excellent

Bryan Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quirky and cool place. Parking garage right next to the hotel. I loved the fact that at the end of the hall on our floor they had emergency shaving razors and toothbrushes. My wife forgot her make up remover and they had some of that there as well. Nice updated room
Stayed 1 night in Nov 2024

2/10 Terrible

Surenderan

Stayed 1 night in Nov 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cool!
Love the Moxy model. It very much felt like we were in a European hotel.
Stayed 1 night in Nov 2024

4/10 Poor

NANCY

Stayed 1 night in Oct 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service
the parking is confusing. the interior hallways are too dark.
Stayed 2 nights in Sep 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun-loving service
The Moxy crew are hilarious, helpful, and fully committed to make sure each guest has an awesome stay.
Stayed 2 nights in Oct 2024