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Moxy Richmond Downtown

2.5 star property
Family-friendly stay near Greater Richmond Convention Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Moxy Richmond Downtown

Lobby
Lobby
Exterior
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Air conditioning
  • Gym
  • Housekeeping

Explore the area

Map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Broad Street
    2 min walk
  • Penny Lane Pub
    1 min walk
  • Richmond Main Street Station
    14 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    14 min drive

Room options

View all photos for Room, 1 Queen Bed, View (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, View (Hearing Accessible)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Loft (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Hearing Accessible)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, View

Room, 2 Single Beds

Room, 2 Single Beds, View

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, View

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, View

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft

Desk, laptop workspace, blackout drapes, free WiFi

Loft

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed, No View

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 Queen Bed, No View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, No View

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, No View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Queen Beds, View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Desk, laptop workspace, blackout drapes, free WiFi

Room

  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Property entrance

The Commonwealth

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1217)
The price is CA $347
per night
CA $404 total
includes taxes & fees
21 Jan - 22 Jan
The Commonwealth

About the area

Richmond

Downtown Richmond stay.At this Downtown Richmond hotel, you'll be within a 5-minute walk of Central Business District and Broad Street. Greater Richmond Convention Center and Capitol Square are also within half a mile (1 km).

What's nearby

  • Broad Street - 2 min walk
  • Greater Richmond Convention Center - 5 min walk
  • The National - 5 min walk
  • Virginia Commonwealth University - 9 min walk
  • Altria Theater - 17 min walk

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬5 min walk
  • ‪Secret Sandwich Society - ‬1 min walk

About this property

Moxy Richmond Downtown

Family-friendly stay near Greater Richmond Convention Center
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The family-friendly Moxy Richmond Downtown also features a 24-hour fitness center, coffee/tea in a common area, and a fireplace in the lobby. Parking is available for a fee.

This Colonial Richmond hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 8 levels
  • Built in 2022
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Offsite parking within 249 ft (USD 20 per day)

Food and drink

  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Foosball table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Hulu
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 20 per day
  • Nearby parking fee: USD 20 per day (249 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 191 out of 289 reviews" "
Rating 8 - Good. 46 out of 289 reviews" "
Rating 6 - Okay. 21 out of 289 reviews" "
Rating 4 - Poor. 15 out of 289 reviews" "
Rating 2 - Terrible. 16 out of 289 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Laura

Travelled with partner
Liked: Cleanliness
Booked this hotel months in advance and paid upfront. Waited over 30mins in line trying to check in. They only had one computer to check guests in. When trying to check into the hotel, I get told that they are overbooked and don't have a room for me. This was the case for other people waiting in line as well. The hotel also looks nicer online than in person. Don't recommend.
Stayed 2 nights in Oct 2024

4/10 Poor

Zachary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not worth the cost.
Staff was friendly and helpful. Outside their control, the hotel was sub par at best. Food? Cucumber water was nice but the “food” selection seem like it was food 10 year olds. Also some prices were ok. Some were ridiculous. 7$ for juice??? Parking-Vague instructions and 15-20$/day. Room- Clean…but. Bed might as well been concrete. Blankets were Walmart special. The smoke detector light went off every 5 seconds and was really annoying when trying to sleep. Some room lights didn’t work. TV didn’t work due to losing signal every 30 seconds. Went for walk after check in. Came back to a guy running a camera drone looking into the rooms. Needless to say our nice top floor view was ruined and we kept the curtains closed all weekend. Pillows were garbage and each floor shares a “stash” of extras. Which are not maintained. Checked 3 times each day on more than just our own floor. Never any pillows. Room was indeed clean though. No bugs, bathrooms were nice. Though hard to not wake up partner with a barn door and loud echo into the room. The saving grace of the stay was the two local pubs.(Penny and Capital) their food and service were amazing. I get the idea of the hotel and the target audience. But first and foremost, you are a hotel…I shouldn’t have to go out of my way for the simplest of things. Especially not for 200$ a night(after taxes). Again employees were very nice and helpful even with recommendations to local activities, food etc. Will not be back next year.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenesha

Stayed 1 night in Sep 2024

8/10 Good

Vikki, Virginia Beach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the Moxy Loved the bar and the lobby had a lot of fun things to look at and do. Wish the rooms had coffee makers tho, but bed was very comfy. The location was ideal for us to go to the National for a concert and close to many restaurants for dinner before. Will probably stay there again!
Stayed 1 night in Sep 2024

4/10 Poor

Andrea

The first thing I noticed that the lines should are washed with either Gain or Tide detergent or another inexpensive option that I am unfortunately allergic too. I spend most night awake trouble breathing, and at 2 AM I began vomiting. The shower door did not stay closed wich made it difficult since the floor is so slippery that holding on to the handle while soaping as well as holding the door shut required an acrobatic act that I will never hope to repeat. Too many toxic chemicals floating throughout the hotel. Stepping into a gloomy hallway from the elevator is depressing.
Stayed 1 night in Sep 2024

2/10 Terrible

Caitlin McCormick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We arrived at 3pm for check-in and our room was not ready. We waited at the check-in desk for an employee to tell us this information for nearly 10 minutes. No apology, just told us to wait until rooms were ready. We returned after our scheduled plans, only to be given a bunk-bed room without any heads up. I booked a queen room for 2 nights 2 months ahead of our stay. Unacceptable and unprofessional hotel. We will not be back and would not recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and all Moxy’s
Stayed 1 night in Jul 2024

10/10 Excellent

Ellena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had so much fun during our stay. The staff were amazing and made the stay so much fun! 100000 percent recommend!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Montakia

Stayed 1 night in Aug 2024

4/10 Poor

Dana

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Stay was amazing!! Really good vibes and down to earth! Everyone that worked there was super friendly and kind!! Room was clean! 10/10 would recommend stay here!! Ask the bartender for the “blue balls” you won’t regret it!
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay. Staff was excellent. Would have liked more lighting in the hallways on the way to my room but not a big deal. Highly recommend
Stayed 1 night in Aug 2024

6/10 Okay

Lois

Liked: Cleanliness, property conditions & facilities
Creepy hallways (not chic)
So busy pushing the party atmosphere that it’s difficult to find the front desk. I got some backchat when I asked to change rooms because next to two doors that slammed loudly. Hallways dark enough to be spooky.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Comfy rooms. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

The atmosphere that the employees established was welcome, and made me feel like home! Very unique establishment with a bar, games and lounge area for socializing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant and if I were to stay in Richmond again, I would definitely book here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Moxy! It was honestly so cozy and I loved the modern vibe of the hotel. It felt so much more homey than a basic hotel. I would definitely book with the Moxy!
Stayed 3 nights in Aug 2024

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Amenities, property conditions & facilities
Staff were very nice, helpful, and cheerful.
Stayed 1 night in Aug 2024