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Quality Inn and Conference Center

2.5 star property
Hotel with 1 indoor pools, connected to the convention center in Richmond

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Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
BBQ/picnic area
Property amenity
Lobby
Coffee service

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

View in a map
5501 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    ‪2 min drive‬
  • Earlham College
    ‪9 min drive‬
  • Wayne County Fairgrounds
    ‪16 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Richmond

City center stay.Stay at this Richmond hotel and you'll be within half a mile (1 km) of Old National Road Welcome Center and 2 miles (3 km) of Richmond Mall. Hayes Arboretum and Glenn Miller Park are also within 3 miles (5 km).

What's nearby

  • Richmond Mall - 2 min drive - 2.1 km
  • Glenn Miller Park - 4 min drive - 3.5 km
  • Hayes Arboretum - 5 min drive - 2.8 km
  • Earlham College - 9 min drive - 9.1 km
  • Wayne County Fairgrounds - 16 min drive - 13.0 km

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Culver's - ‬4 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬15 min walk

About this property

Quality Inn and Conference Center

Hotel with 1 indoor pools, connected to the convention center in Richmond
Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 4740 sq ft of conference space
  • 440 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

6.8
Rating 10 - Excellent. 260 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 212 out of 1003 reviews
Rating 4 - Poor. 143 out of 1003 reviews
Rating 2 - Terrible. 139 out of 1003 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Older property but still a nice place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

andrea, SGIUSTINA IN COLLE

Stayed 1 night in Jun 2025

2/10 Terrible

Tracey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked into lobby that smelled of strong cigarettes smoke along with a dirty smell. Keep in mind there is smoke free sign hanging in the lobby. The staff member told me it was on the clothes of someone else who had walked through. It was clearly not that individual. The whole place smelled of cigarette smoke. Our room was so filthy I had to go ask for a new room. At this point I should have left but we were tired from traveling all day. The bathroom wasn’t clean, towels were yellow looking, thin and had holes. Pillow cases looked like they hadn’t been washed in months. Yellow stained and disgusting looking. The last straw for us was finding a bed bug. We packed up and left. I’m unsure how this hotel hasn’t been shut down by the health department.
Stayed 1 night in Jun 2025

6/10 Okay

Annette

Stayed 1 night in Jun 2025

6/10 Okay

Muhammad Muzaffar

Stayed 1 night in Jun 2025

6/10 Okay

Kathleen

Disliked: Property conditions & facilities
Breakfast was not sufficient. Orange juice was horrible!
Stayed 1 night in Jun 2025

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

4/10 Poor

David Allen

Stayed 4 nights in Jun 2025

10/10 Excellent

Vickie

Stayed 1 night in May 2025

2/10 Terrible

Terrence

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

We're I will not stay

The room was extremely dated and had mold at the window side and the carpet was not clean the breakfast was very limited and the place gave off residential vibe.
Stayed 2 nights in Jun 2025

4/10 Poor

Norman

Stayed 1 night in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Matthew

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Travelled with group
Liked: Staff & service
Disliked: Cleanliness

Ok trip

We found a baby roach on the wall and the breakfast was terrible. Nice location though!
Stayed 1 night in May 2025

6/10 Okay

George

Liked: Cleanliness, staff & service

Ok

No thrills hotel. Breakfast was ok choices. Rooms are ok. Trash was only done once during our 4 night stay. You can hear everything in rooms around you. Even the person next door snoring.
Stayed 4 nights in May 2025

4/10 Poor

Lon

Travelled with partner
Liked: Cleanliness
Breakfast options were few and not sufficient. Air conditioning unit was noisy, the tv was slow and unresponsive, and the radio did not work in the room. The bed was comfortable and the room was clean.
Stayed 1 night in May 2025

4/10 Poor

Matthew

Stayed 1 night in May 2025

8/10 Good

Kenneth

Travelled with partner
Friendliness of staff, room could be cleaner
Stayed 10 nights in May 2025

6/10 Okay

Grace

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It’s an affordable option. If you don’t want to spend that much, this inn is okay. There are so many stains on bedsheets, pillowcases, and all around. The room’s smell is not that good and feels like a little dusty. Overall, this is an affordable option.
Stayed 1 night in May 2025

2/10 Terrible

Angel

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t clearly stated the pool is closed til further notice, the reason I booked the room. And front desk employee was hateful from the beginning of the interaction.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 2 nights in May 2025

8/10 Good

Libby

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

6/10 Okay

Herb

Business traveller
Disliked: Amenities, property conditions & facilities
The property was convenient to my meetings, The property was not in good shape it was dated and in need of repairs
Stayed 4 nights in May 2025

10/10 Excellent

rey

Stayed 3 nights in May 2025

10/10 Excellent

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean. A great value.
Stayed 2 nights in May 2025