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Quality Inn and Conference Center

2.5 star property
Hotel with 1 indoor pools, connected to the convention center in Richmond

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn and Conference Center

Standard King Non Smoking
Property amenity
Lobby
BBQ/picnic area
Indoor pool, pool umbrellas, sun loungers

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • Housekeeping

Explore the area

Map
5501 National Rd E, Richmond, IN, 47374
  • Richmond Mall
    2 min drive
  • Red Lobster
    3 min walk
  • Dayton Bus Station
    31 min drive
  • Richmond, IN (RID-Richmond Municipal)
    15 min drive

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Baymont by Wyndham Richmond I-70

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (1000)
The price is CA $106
per night
CA $119 total
includes taxes & fees
14 Jan - 15 Jan
Baymont by Wyndham Richmond I-70

About the area

Richmond

City center stay.You'll find Richmond Mall and Hayes Arboretum within 2 miles (3 km) of this hotel. Glenn Miller Park and Rose Garden are also within 3 miles (5 km).

What's nearby

  • Glenn Miller Park - 4 min drive
  • Hayes Arboretum - 5 min drive
  • Earlham College - 8 min drive
  • Reid Hospital and Health Care Services - 8 min drive
  • Wayne County Fairgrounds - 13 min drive

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive

About this property

Quality Inn and Conference Center

Hotel with 1 indoor pools, connected to the convention center in Richmond
Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 4740 sq ft of conference space
  • 440 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Croatian, English, Hindi, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 252 out of 1000 reviews" "
Rating 8 - Good. 284 out of 1000 reviews" "
Rating 6 - Okay. 208 out of 1000 reviews" "
Rating 4 - Poor. 137 out of 1000 reviews" "
Rating 2 - Terrible. 119 out of 1000 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

teri

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Lisa

Travelled with family, Business traveller
There was no power at the hotel. We were not allowed to check in. The hotel told us to call Expedia to get our refund. I called Expedia and the agent would not give me a refund. Worst experience with your company. All I wanted was my refund because the hotel I booked had no power and would not let me and my child check in. I will never book anything from Expedia and not will my family. Lisa Gardner
Stayed 2 nights in Sep 2024

6/10 Okay

SUEANNE, Ellsworth

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We have stayed at this particular hotel before and had a good experience, however, last night was so different. The building lost power shortly after arriving due to a storm. We opted to wait a while to see if it would be restored and went on to dinner. Upon returning back, we were told there was no power on this side of the highway for a large section of businesses and that the hotel was at the mercy of the power company as to when it would be repaired. Thinking it might be just a couple of hours, we stayed. At 11:30, my husband left the building to go to the car and found this hotel was the only one without electricity. He quickly made arrangements at the next place down the street and we left. As we asked about any kind of restitution, we were met with a shrug and a comment that we would have to contact the manager, who we found out was the clerk’s mother. This property was completely unprepared for a power outage…no backup generators or other offers. Needless to say, that was our last stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please fix door handles
Stayed 1 night in Sep 2024

4/10 Poor

Leland

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Outside was not inviting room was terrible stains, open vent fan in bathroom no cover, chair all ripped up musty smell. Not worth the money move on to a better place. I do not recommend at all. Wish I could have gotten a refund
Stayed 1 night in Sep 2024

2/10 Terrible

Leticia

Stayed 1 night in Aug 2024

10/10 Excellent

gary

Liked: Staff & service
Average amenities.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Ok for the travel
I guess it was a ok stay, the pictures make it look way different and fancier then what it is, but overall it was ok. Comfortable beds, no smell on the rooms and bathrooms cleans.
Stayed 1 night in Sep 2024

6/10 Okay

Randy

Disliked: Staff & service
The employee on check-in had zero personality. That started the whole experience. Bottle waters a dollar you don't get a complementary one with your room. That's OK. It was cheap. I get it. I would certainly not recommend Coffee or breakfast buffet if you call it that
Stayed 1 night in Sep 2024

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We have stayed here multiple times in 5 years and this visit was probably the most disappointing. I think the previous owners sold the property. Broken door handle, two towels in the bathroom, and the room smelled like smoke even though it was non-smoking. When we asked for extra towels, we were told house keeping would bring them when making their rounds. The building has gotten old. We used to love the service and the quality, but for extended stays we will probably look elsewhere going forward. If you’re looking for something to get you through the night that’s affordable then it’ll be fine.
Stayed 3 nights in Sep 2024

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go there
They will charge you extra for what they want . Hard bed. Poor cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Ronnie

Stayed 1 night in Aug 2024

6/10 Okay

Katrina

Travelled with pets
Liked: Cleanliness
Disliked: Amenities
Stayed 3 nights in Aug 2024

4/10 Poor

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
The elevator license was expired, dirty floors and not good breakfast food .
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service
We stayed here last year, renovations are still going on! Could it be an excuse to offer less amenities to guest?
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Stayed 1 night in May 2024

6/10 Okay

Dintu

Travelled with family
Disliked: Property conditions & facilities
Not very clean. Had a broken jacuzzi in the room which is broken and dirty.[ not part of the booking] Minimal breakfast option.
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the interstate, it was perfect for what we needed. Beds were very comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Lynn

Disliked: Property conditions & facilities
Tv did not work pool was closed
Stayed 2 nights in Aug 2024

2/10 Terrible

Carla

Travelled with partner
Disliked: Amenities, property conditions & facilities
The hallways and rooms have visible and plenty mold and dust. The furnishings were worn in my room. The shower curtain had would appear to be dry blood on them. One of the lamps by the bedside had dead bug remnants. There were large cracks in the wall and you could hear too clearly sounds from the next-door room.
Stayed 1 night in Aug 2024

8/10 Good

Patrick J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with big rooms and a big bathroom. Comfortable beds. Only negative is they really cheap out on the breakfast.
Stayed 1 night in Aug 2024

2/10 Terrible

Kayla

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s been a nightmare with this hotel we stayed at for the first 3 nights/of 6. We found pringles in our AC unit, told them about it and they came up to look at it but never came back to fix it, the housekeeper called us a-holes while putting towels in our bathroom. The hotel staff just used the excuse that she doesn’t speak any english and that it’s a “cultural difference”. our sheets were stained and looked dirty. Then the toilet started leaking in our bathroom! so they moved us rooms across the hall. We were just about to get ready for bed when i went to the bathroom and we found a cockroach! oh we also got stuck in the elevator and got locked out of our room too. Breakfast is poor: just bagels, yogurt, and waffles you have to make yourself if you can even get to the machine. The hotel refused to give us a refund also and we only stayed 3/6 nights-leaving and checking out early in the middle of the night! this place needs shut down! i have pictures to prove it all.
Stayed 6 nights in Jul 2024

6/10 Okay

Harold

This is not a hotel to stay at or even look at if you have any kind of handicap the entrance is up a very steep ramp. The rooms on the first floor must be accessed by a small staircase. It is an older property they have done what they could to make the appearance pleasant
Stayed 1 night in Aug 2024

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, property conditions & facilities
Sounded with many good chained restaurants. The hotel room was very clean and big. Friendly staff.
Stayed 1 night in Aug 2024