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Quality Inn and Conference Center

2.5 star property
Hotel with 1 indoor pools, connected to the convention center in Richmond

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Photo gallery for Quality Inn and Conference Center

Standard 2 Queens Non Smoking
Free daily continental breakfast
Exterior
Property amenity
Indoor pool, pool umbrellas, sun loungers

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5501 National Rd E, Richmond, IN, 47374
  • Place, Old National Road Welcome Center
    ‪2 min walk‬
  • Place, Richmond Mall
    ‪2 min drive‬
  • Place, Hayes Arboretum
    ‪4 min drive‬

Room options

View all photos for Standard King Non Smoking

Standard King Non Smoking

Standard King Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

Standard 2 Queens Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Richmond

City center stay.Stay at this Richmond hotel and you'll be within half a mile (1 km) of Old National Road Welcome Center and 2 miles (3 km) of Richmond Mall. Hayes Arboretum and Glenn Miller Park are also within 3 miles (5 km).

What's nearby

  • Old National Road Welcome Center - 2 min walk - 0.2 km
  • Richmond Mall - 2 min drive - 2.1 km
  • Hayes Arboretum - 4 min drive - 2.8 km
  • Earlham College - 15 min drive - 8.8 km
  • Miami University - 40 min drive - 50.0 km

Getting around

  • Dayton Intl. Airport (DAY) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬6 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬4 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬4 min walk

About this property

Quality Inn and Conference Center

Hotel with 1 indoor pools, connected to the convention center in Richmond
Quality Inn and Conference Center offers its guests an indoor pool and a 24-hour fitness center. Public spaces have free WiFi and wired Internet. A 24-hour business center and 3 meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 4740 square feet (440 square meters) and includes a conference center. A vending machine, multilingual staff, and a picnic area are also featured at the business-friendly Quality Inn and Conference Center. Free self parking is available.

This Richmond hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 4 levels
  • 4740 sq ft of conference space
  • 440 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Wedding services available
  • Pool or billiards table
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Quality Inn and Conference Center offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Exterior
Red Roof Inn Richmond, IN
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 917 reviews
The price is CA $63
CA $71 total
includes taxes & fees
Feb 8 - Feb 9
Red Roof Inn Richmond, IN

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Richmond
Quality Richmond
Quality And Conference Center
Quality Inn and Conference Center Hotel
Quality Inn and Conference Center Richmond
Quality Inn and Conference Center Hotel Richmond

Quality Inn and Conference Center Reviews

Reviews

6.6
Rating 10 - Excellent. 253 out of 1000 reviews
Rating 8 - Good. 238 out of 1000 reviews
Rating 6 - Okay. 212 out of 1000 reviews
Rating 4 - Poor. 146 out of 1000 reviews
Rating 2 - Terrible. 151 out of 1000 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Jacob, Kent City

Disliked: Cleanliness, staff & service, property conditions & facilities
Building needs work done to it
Stayed 1 night in Dec 2025

6/10 Okay

Paula

Stayed 2 nights in Oct 2025

6/10 Okay

Nelson

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Sub standard

A surprise room deposit of 125.was demanded upon arrival, house keeping is optional for a fee, hallways are dirty, room heater made a loud noise while running, room coffee was horrible,mini fridge was coated in ice, building is older and in need of repair.we expected more from the quality inn name.
Stayed 3 nights in Oct 2025

2/10 Terrible

Janelle m

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place was absolutely disgusting and smelly. Mold was all over the bathroom and old dirty clothes were left in the bathroom
Stayed 2 nights in Oct 2025

6/10 Okay

Evelyn

Liked: Cleanliness
Stayed 1 night in Oct 2025

4/10 Poor

connie

Liked: Staff & service
Disliked: Cleanliness
THERE WERE ROACHES IN THE BATHROOM
Stayed 2 nights in Oct 2025

6/10 Okay

Julian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stained sham and comforter. Depleted toilet paper. Staff was polite and helpful.
Stayed 1 night in Oct 2025

6/10 Okay

Fred

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
The rooms and hallways need a thorough cleaning and in some cases a coat of paint.
Stayed 1 night in Oct 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night clerk was nice and helpful. First room had a hole in the wall and fridge did not work. Second room had no tv remote. Smelled smoky in a non-smoking room. Dirty halls, broken/empty vending machines. Shower curtain was too short and got water on the floor. Breakfast was pitiful and no coffee available. I wish I spent an extra $20 to stay at a different hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

andrea, SGIUSTINA IN COLLE

Stayed 1 night in Sep 2025

8/10 Good

Lynn

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service
Bed was a little bit hard. We had put a sign on our door privacy and when we returned to our room we noticed the trash had been emptied and towels replaced.
Stayed 1 night in Oct 2025

4/10 Poor

Linda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty place

There were no towels and no toilet paper or shampoo in the room. When taking shower found the conditioner bottle empty. The room had 3 light bulbs burned out, pop on tv screen, very stained bedspread. Something sticky on the carpet, luggage cart had flat tires.
Stayed 1 night in Oct 2025

6/10 Okay

FRANCISCO, WILMINGTON

Liked: Staff & service
The price is fair for the location.
Stayed 1 night in Oct 2025

10/10 Excellent

Onda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 1 night in Oct 2025

8/10 Good

Thereese

Liked: Amenities
Clean room and quiet stay for one night.
Stayed 1 night in Oct 2025

6/10 Okay

Hector

Stayed 1 night in Sep 2025

10/10 Excellent

Deion

Stayed 1 night in Sep 2025

6/10 Okay

Jennifer, Gwinn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room door was stuck, had to get hotel staff to open. There was white powder on chair and floor that wasn’t cleaned up.
Stayed 1 night in Sep 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is roach infested. Manager refused to give refund when we left the property without staying. Do not stay here!
Stayed 3 nights in Sep 2025

6/10 Okay

Kristin

Stayed 1 night in Sep 2025

2/10 Terrible

Christine

Disliked: Staff & service, property conditions & facilities
You walk in and you’re hit with a strong smell of
Stayed 2 nights in Sep 2025

8/10 Good

Matthew

Stayed 3 nights in Sep 2025

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and restaurants. Wonderful shower and nice amenities.
Stayed 1 night in Sep 2025

2/10 Terrible

tameka

Disliked: Cleanliness
Stayed 2 nights in Aug 2025