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Richmond Marriott

3.5 star property
3.5-star hotel near Broad Street, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Richmond Marriott

Terrace/patio
Restaurant
Exterior
Lobby
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Gym
    Gym

Explore the area

Map
500 E Broad St, Richmond, VA, 23219
  • Broad Street
    1 min walk
  • Greater Richmond Convention Center
    2 min walk
  • The National
    3 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    13 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 2 Double Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Club Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 2 Double Beds (Mobility Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, desk, laptop workspace

Club Room, 1 King Bed with Sofa bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Hilton Richmond Downtown
Pool
Pet-friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1001)
The price is CA $355
per night
CA $420 total
includes taxes & fees
5 Dec - 6 Dec
Hilton Richmond Downtown

About the area

Richmond

Downtown Richmond stay.A stay at this Downtown Richmond hotel places you steps from Greater Richmond Convention Center and within a 5-minute walk of Broad Street. The National and Virginia Commonwealth University are also within half a mile (1 km).

What's nearby

  • Broad Street - 1 min walk - 0.0 km
  • Greater Richmond Convention Center - 2 min walk - 0.2 km
  • The National - 3 min walk - 0.3 km
  • Virginia Commonwealth University - 12 min walk - 1.0 km
  • Altria Theater - 20 min walk - 1.7 km

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Penny Lane Pub - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬2 min walk
  • ‪Secret Sandwich Society - ‬2 min walk
  • ‪Fall Line Kitchen and Bar - ‬1 min walk

About this property

Richmond Marriott

3.5-star hotel near Broad Street, connected to the convention center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 26760 square feet (2408 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and gift shops/newsstands are also featured at the business-friendly Richmond Marriott. A free area shuttle within 2 miles is available. Parking is available for a fee. A complete renovation of Richmond Marriott was completed in September 2020.

This 3.5-star Richmond hotel is smoke free.

  • 1 building
  • 413 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 26760 sq ft of conference space
  • 2408 sq m of conference space
  • Built in 1984
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Richmond Marriott offers 413 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra beds
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 41.00 per day; includes in/out privileges)
  • 24-hour offsite parking (USD 20.00 per day)
  • Free area shuttle up to 2 miles

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-18 for adults and USD 10-18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 40
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch Smart TV
  • Cable/satellite channels
  • First-run movies
  • Netflix
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 for adults, and USD 10 to 18 for children
  • Valet parking fee: USD 41.00 per day (in/out privileges)
  • Nearby parking fee: USD 20.00 per day (open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond
Richmond Marriott
Richmond Marriott Hotel
Richmond Marriott Hotel
Richmond Marriott Hotel Richmond
Richmond Marriott Richmond
Richmond Marriott Hotel Richmond

Richmond Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1000 reviews" "
Rating 8 - Good. 224 out of 1000 reviews" "
Rating 6 - Okay. 94 out of 1000 reviews" "
Rating 4 - Poor. 38 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Staff & service
At first check in went well, then the neighbors being loud yelling, screaming banging on the walls. We called the front desk, they said security would talk to them. Not 5 mins later, same commotion and ruckus came form the thin walled neighbors. After multiple calls and being redirected, i was finally able to move rooms. Then upon check out i was doubled charged for the valet charge.. the manager is not helpful, nor very pleasant to talk to.
Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Property conditions & facilities
Everyone was helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Richmond Marriott is a very nice place to stay. Every single staff member was kind and helpful. The place is comfortable, beautiful and clean. The restaurant is incredible! The food was SO good. Will definitely stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Roger

Stayed 1 night in Jul 2024

10/10 Excellent

Fernando E

Liked: Cleanliness, staff & service, property conditions & facilities
clean room
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

Fabiana

Stayed 1 night in Jul 2024

2/10 Terrible

Jesse

Travelled with group
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great very polite and approachable and knowledgeable about the questions i had ...💯
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant at the lobby
Stayed 1 night in Jul 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. However, I took a walk and didn’t feel too safe a few blocks from the property.
Stayed 1 night in Jul 2024

10/10 Excellent

Zeba

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent including shuttle service.
Stayed 5 nights in Jun 2024

6/10 Okay

Nadim

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

MUHAMMAD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Malik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and understanding staff/representative. Rooms are extremely clean. Bathrooms, views are beautiful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Nela

Stayed 2 nights in Jun 2024

10/10 Excellent

Lubna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Rachel

Disliked: Cleanliness
Stayed 2 nights in Jun 2024

2/10 Terrible

Serena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property is located in a central location in the city however the valet parking area is challenging when they are busy. Took quite some time to get someone to get the car at check-in. Went to front desk and the wait was about 20 minutes and they didn't have the room we reserved. The person helping us just said she would be back and didn't return and sent someone else over, very unprofessional. Then after being told they didn't have a room and they realized we were upset, a room became available. The restaurant was the bright spot, food was amazing. Around 2am there was a random knock on the door, that woke us up. Then around 9am the housekeeper came and aggressively knocking again and woke us up again. Definitely not a restful stay. Other than the food, I will be going back to Hilton. Sorry Hilton, I should have known not to betray you!
Stayed 1 night in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it will be back again thank you
Stayed 1 night in Jun 2024