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SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property
3-star hotel near The Crossings Golf Club

Choose dates to view prices

Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Dining
1 bedroom, premium bedding, in-room safe, desk
View from property
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Breakfast included
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
9701 Brook Rd, Glen Allen, VA, 23059
  • Henrico Sports & Events Center
    ‪18 min walk‬
  • Lewis Ginter Botanical Garden
    ‪6 min drive‬
  • Richmond Raceway
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

37-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 36.2 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Glen Allen

Close to airport.You'll find The Crossings Golf Club and Virginia Randolph Museum within 2 miles (3 km) of this hotel. Also, James River Cellars Winery is within 3 miles (5 km) and Lewis Ginter Botanical Garden is within 6 miles (10 km).

What's nearby

  • Henrico Sports & Events Center - 18 min walk - 1.6 km
  • The Crossings Golf Club - 2 min drive - 1.8 km
  • Lewis Ginter Botanical Garden - 6 min drive - 6.1 km
  • Richmond Raceway - 11 min drive - 12.0 km
  • Kings Dominion - 18 min drive - 23.2 km

Getting around

  • Ashland Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬4 min drive

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

3-star hotel near The Crossings Golf Club
SpringHill Suites by Marriott Richmond North/Glen Allen offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Richmond North/Glen Allen. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 5 per day
  • Pet fee: USD 50.00 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1008 reviews
Rating 8 - Good. 265 out of 1008 reviews
Rating 6 - Okay. 123 out of 1008 reviews
Rating 4 - Poor. 73 out of 1008 reviews
Rating 2 - Terrible. 66 out of 1008 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Esther

Liked: Staff & service
Disliked: Property conditions & facilities
Just Meh.
Stayed 1 night in Dec 2024

10/10 Excellent

Antonio

Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bozzlady

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I always stay at this property. The service is always great. As soon as walk in the front desk always remembers my family and i right away. The Assistant Manager Lamont who we love. He's goes above and beyond to make sure our stay is so personal. He's a good representation of the establishment..
Stayed 4 nights in Nov 2024

6/10 Okay

Tasha

Liked: Staff & service
Stayed 3 nights in Nov 2024

4/10 Poor

Lisa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Dissatisfied
The toilet did not work properly. Then when I went down to use the lobby restroom, there was no toilet paper. The sofa bed mattress was dirty so we didn’t use it.
Stayed 3 nights in Nov 2024

10/10 Excellent

DAVID

Liked: Staff & service, property conditions & facilities, room comfort
Great front desk
Got in late for a stopover during a long drive. Lamont at the front desk was awsome to say the least.
Stayed 1 night in Nov 2024

8/10 Good

FNU

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to comment.Overall good
Stayed 1 night in Nov 2024

6/10 Okay

Bridgett

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for ease of getting food, shopping. Super clean! Very nice staff and excellent breakfast options.
Stayed 3 nights in Oct 2024

10/10 Excellent

Patricia

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Lamount at the front desk is so amazing!
Stayed 1 night in Nov 2024

8/10 Good

Maria

Stayed 1 night in Oct 2024

8/10 Good

Julie

Travelled with group
Liked: Staff & service, property conditions & facilities
Pool was disgusting. Breakfast options were stale and not refilled based on number of guests. Staff was all incredibly kind, from wait staff to maid services.
Stayed 1 night in Nov 2024

8/10 Good

Lillie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room 215 had noise starting about 5:30.am I think it was from elevator. Breakfast at 8:30 was a little lacking. Cleanliness and staff was very good.
Stayed 1 night in Nov 2024

6/10 Okay

Della

Travelled with group
Disliked: Property conditions & facilities, room comfort
Upon arrival for checking in I waited at the front desk b4 I was eventually greeted by a staff member. She appeared to be annoyed with an unpleasant attitude. She explained that most rooms were not available until 3pm. However, she indicated that a room on the 1st floor was available, I accepted the room. Upon entering the room the order was very smelly, the room was very cold and dark. Actually the room was a dump and the health department should close the room for occupancy. After trying to make the decision of what should I do. That when this loud noise continued to be very noticeable, I looked out the windows and discovered the heating/air was directly at the window. At this point I took my belongings and went to the front desk. I was greeted by a young man who was very professional and completely attentive to my issues. He informed me that he would exchange my room and the room would be ready in a few minutes. I was very pleased with this transaction, therefore, I asked if I could leave my luggage while I went to lunch. When I returned the keys for the room were waiting with my name. This room was in much better condition. Sorry I don’t have the names of the staff, however, I want to express my appreciation to the young man who was so helpful. During my stay all my contacts with this gentleman were positive. On the other hand the 1st young lady who assigned me to the 1st room isn’t an asset to the Springhill Suite. I arrived on Saturday @ approximately 1:15 pm.
Stayed 2 nights in Nov 2024

8/10 Good

Anne

Liked: Staff & service, room comfort
Nice location and updated. The pool area wasn't very clean. The breakfast was nice and had lots of healthy options.
Stayed 1 night in Nov 2024

10/10 Excellent

Selina

Stayed 4 nights in Oct 2024

10/10 Excellent

Ana camila

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Trash hotel and as dirty as it gets. Find a better hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities
I liked my room as it was clean and comfortable. The carpeting in places was tattered. I would have liked an ATM machine in the entrance area. The staff was amazing! There was a roach walking around the dining room food counters that I told the staff about and they got right on it.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtney o the check in was awesome !
Stayed 2 nights in Oct 2024

10/10 Excellent

Dayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in process went smoothly. The staff were very helpful and knowledgeable. Overall stay was pretty nice. The only thing I didn’t like was the weird sounds and movements that the elevator made going up to our room.
Stayed 1 night in Oct 2024