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Wingate by Wyndham Richmond Short Pump

2.5 star property
Art Deco hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Wingate by Wyndham Richmond Short Pump

Lobby
Pillowtop beds, in-room safe, desk, laptop workspace
Indoor pool, open 6 AM to 11:00 PM, sun loungers
Exterior
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
13991 N Gayton Rd, Richmond, VA, 23233
  • Short Pump Town Center
    ‪16 min walk‬
  • Sheltering Arms Institute
    ‪3 min drive‬
  • Historic Tuckahoe
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

Pillowtop beds, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed, Accessible, Non Smoking (Mobility, Tub w/Grab Bars)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Richmond

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, (2622)
The price is CA $180
per night
CA $209 total
includes taxes & fees
11 Mar - 12 Mar
Drury Plaza Hotel Richmond

About the area

Richmond

Short Pump stay.Your stay at this Short Pump hotel places you within 2 miles (3 km) of Short Pump Town Center and Sheltering Arms Institute. Elk's Lodge and Hunting Hawk Golf Club are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 16 min walk
  • Sheltering Arms Institute - 3 min drive
  • Henrico Doctors' Hospital - 12 min drive
  • University of Richmond - 14 min drive
  • Lewis Ginter Botanical Garden - 15 min drive

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond Intl. Airport (RIC) - 30 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Chick-fil-A - ‬14 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬14 min walk
  • ‪Firebirds Wood Fired Grill - ‬16 min walk
  • ‪Panera Bread - ‬2 min drive

About this property

Wingate by Wyndham Richmond Short Pump

Art Deco hotel near Short Pump Town Center
Wingate by Wyndham Richmond Short Pump offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2200 square feet (204 square meters) and includes conference space. The business-friendly Wingate by Wyndham Richmond Short Pump also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

This Art Deco Richmond hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 2200 sq ft of conference space
  • 204 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Wingate by Wyndham Richmond Short Pump offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cribs (infant beds) are available for USD 15 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 15 per night
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

We should mention

  • Pool access available from 6 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Richmond
Wingate Richmond Short Pump
Wingate Short Pump
Wingate Wyndham Richmond Short Pump
Wingate Wyndham Short Pump
Wingate Wyndham Short Pump Hotel
Wingate Wyndham Short Pump Hotel Richmond
Wyndham Richmond
Wyndham Richmond Short Pump
Wyndham Short Pump
Wingate Wyndham Richmond Short Pump Hotel
Wingate By Wyndham- Richmond/ Short Pump Hotel Richmond
Wingate by Wyndham Richmond Short Pump Hotel
Wingate by Wyndham Richmond Short Pump Richmond
Wingate by Wyndham Richmond Short Pump Hotel Richmond

Wingate by Wyndham Richmond Short Pump Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 983 out of 1802 reviews
Rating 8 - Good. 441 out of 1802 reviews
Rating 6 - Okay. 210 out of 1802 reviews
Rating 4 - Poor. 95 out of 1802 reviews
Rating 2 - Terrible. 73 out of 1802 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Nairobi, PORTSMOUTH

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel had a fire the gym smelled like smoke I wish I had chosen another hotel had I know this I would not stayed
Stayed 4 nights in Feb 2025

2/10 Terrible

PAULA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
already posted somethings are we going in circles
Stayed 3 nights in Dec 2024

2/10 Terrible

PAULA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the bed heater taped together wallpaper coming off hallway no bottle water in room or in machines to buy ice machine out of order no manager on duty manager to call us the next day did not happen we called them still no manager around never made an effort to help us

8/10 Good

Madalynn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

LUANNE

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The Chilly Reception
The weather outside was in mid 40's with wind. The foyer and hallways were cold. The room was cold, however, warmed up quickly. The water temp in shower did not get hot. The person at the front desk was very, very rude. I had to ask several times for clarity and the rudeness increased.
Stayed 1 night in Nov 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mikhail

Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Unit located above elevator mechanical room was noisey
Stayed 4 nights in Nov 2024

10/10 Excellent

Samuel

Stayed 1 night in Nov 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was easy and the staff were friendly. The breakfast was good. I wish they left the eat-in area open throughout the day as a gathering place for visitors.
Stayed 2 nights in Nov 2024

6/10 Okay

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
This was a last minute booking when our other housing option fell through. It was ok- we all slept and were able to shower and get ready in the morning. However, the room didn’t exactly meet our standards. The AC unit cover fell off and the panel was not responding when we tried to turn it off. We were pretty cold because of this.
Stayed 1 night in Nov 2024

6/10 Okay

Wilson, Forest

Travelled with partner
Hotel was ok but just needs updating room no usb connection
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

SHAUN

Stayed 2 nights in Oct 2024

6/10 Okay

Kristin

Disliked: Cleanliness, property conditions & facilities
Don’t go for the gym
The bed was comfortable. It was noisy when we stayed. Lots of teenagers roaming the balls and bouncing basketballs in their room above us. The gym has 2 rowers and a pull down machine, but nothing else. Won’t stay there again but it was close to where we wanted to go.
Stayed 1 night in Nov 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MomCation Approved
Front desk staff and housekeepers were really nice . Hotel is nice and breakfast bar is also nice . Gym wasn’t the best but I made do with the equipment availability!
Stayed 1 night in Nov 2024

6/10 Okay

Teena

Disliked: Property conditions & facilities
Renovations need to be mentioned. Need to remove failing refrigerators. Need to advise guests on how to work heat.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is decent and they are doing some renovations, but the water from the bathroom sink never got hot. Besides that one thing, the bed was good and overall a good night’s sleep.
Stayed 1 night in Nov 2024

6/10 Okay

Jan

Business traveller
Liked: Cleanliness
Good room, loud AC and Heat units.
I stayed in room 426 this time. The room is fine but the AC and heat units are crazy loud. I woke up so many times I eventually had to turn them off and wake up cold. It was 36 this morning, not very nice.
Stayed 2 nights in Nov 2024

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Never again!
I booked two rooms with a king sized bed and pull out sofa in each room. One room had 3 occupants and the other had 4 occupants. When we arrived, one of the rooms did not have a pull out sofabed. I walked down to the front desk to let someone know and was told they didn’t have anymore sofabeds. She offered a single rollaway bed. I explained to her that we needed at least a double because there were two people that would be sleeping on it. She had someone bring one twin and one double rollaway. We then didn’t have any pillows for the rollaway beds so I walked down to the front desk to let her know. She stated they didn’t have anymore pillows. I asked to speak with a manager and she told me she would have one call me the next day because there wasn’t one there. I have yet to receive a phone call. The lack of communication plus booking a specific room and not getting what we paid for has resulted in never staying there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with excellent staff. Indoor pool was also a plus!
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and parking. Room was clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Cleanliness
The room was very clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My SO and I stayed for the weekend. Everything was clean and comfortable. The front desk staff was friendly and professional. This was a good choice for our Short Pump getaway.
Stayed 2 nights in Nov 2024