5TP was A++. Loris, our point of contact at the hotel was amazing. The service she provided was well above what you'd expect at the price point. From welcoming us, to her suggestions, to the check out process... flawless. She was clearly passionate about giving us the best experience. Info with directions for arrival were clear and simple. Some poor reviews mention the amount of walking and number of stairs to reach the location. Visiting Cinque Terre, one would hope there is already an expectation of lots of walking up and down many hills and stairs. Not a place for those with mobility issues or trunks of luggage. We took the train from La Spezia. From the Manarola station it was a five minute walk with some light up hill walking. Of all five towns we felt lucky we decided to stay in Manarola. It has the busy waterfront and the more chill uphill part of town. Views from our room were breathtaking. Shared balcony has incredible views too. We booked the Cave Room and it was large, stylish and very clean. Bed and pillows were super comfortable. Some reviews have mentioned the train sound. The train runs under/nearby the property. You can hear/feel them, but they never interfered with our sleep (and don't run all night). Laundry service was provided for 10€. We dropped it off with Loris and it was done when we came back. Their commitment to sustainability was also very important to us. We saw a ton of lodging in all five villages and would, without a doubt, book here again.