Best Western Moreno Hotel & Suites

2.5 star property
Enjoy the outdoor pool at this Moreno Valley hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Moreno Hotel & Suites

Standard Room, 1 King Bed, Accessible
Interior entrance
Reception
Suite, 2 Double Beds, Balcony | Room amenity
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
24840 Elder Ave, Moreno Valley, CA, 92557
  • Round1 Bowling & Amusement
    ‪5 min drive‬
  • Riverside University Health System
    ‪6 min drive‬
  • Kaiser Permanente Moreno Valley Medical Center
    ‪10 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪38 min drive‬

Room options

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Balcony

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Moreno Valley

In Moreno Valley .You'll be within 3 miles (5 km) of Box Springs Mountain Reserve Park and 6 miles (10 km) of Round1 Bowling & Amusement with a stay here. Riverside University Health System and Lake Perris State Recreation Area are also within 6 miles (10 km).

What's nearby

  • University of California, Riverside - 6 min drive
  • Lake Perris State Recreation Area - 10 min drive
  • Riverside Convention Center - 12 min drive
  • Lake Perris - 19 min drive
  • Loma Linda University Medical Center - 19 min drive

Getting around

  • Moreno Valley/March Field Station - 8 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 38 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Carl's Jr. - ‬4 min walk
  • ‪Wienerschnitzel - ‬2 min drive
  • ‪Popeyes Louisiana Kitchen - ‬8 min walk
  • ‪Black Bear Diner - ‬6 min walk

About this property

Best Western Moreno Hotel & Suites

Enjoy the outdoor pool at this Moreno Valley hotel
Best Western Moreno Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and a garden are also featured at Best Western Moreno Hotel & Suites. Self parking is free.

This Moreno Valley hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Moreno Hotel & Suites offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Moreno Valley hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served or allowed at Best Western Moreno Hotel & Suites.

Property is also known as

BEST WESTERN Moreno
BEST WESTERN Moreno Hotel
Moreno Hotel
Moreno Valley Best Western
BEST WESTERN Moreno Hotel Moreno Valley
BEST WESTERN Moreno Moreno Valley
Moreno & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel
Best Western Moreno Hotel & Suites Moreno Valley
Best Western Moreno Hotel & Suites Hotel Moreno Valley

Best Western Moreno Hotel & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 395 out of 1007 reviews" "
Rating 8 - Good. 184 out of 1007 reviews" "
Rating 6 - Okay. 134 out of 1007 reviews" "
Rating 4 - Poor. 106 out of 1007 reviews" "
Rating 2 - Terrible. 188 out of 1007 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Sonia, Valencia

Travelled with family
Disliked: Amenities, property conditions & facilities
Bathroom needs new caulking in the bathroom and it was dirty. I hate the bed frame you slight touch it and it makes a loud thump. No hot water when we checked in and the next morning no cold water. We left without showering!
Stayed 1 night in Oct 2024

10/10 Excellent

jomeka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

isela

Stayed 2 nights in Oct 2024

10/10 Excellent

Sarai

Travelled with family
Liked: Cleanliness, staff & service
A lot of stores around easy to go in and out
Stayed 1 night in Sep 2024

10/10 Excellent

Irene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Very clean
Stayed 1 night in Sep 2024

10/10 Excellent

Angel Gabriel

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Yazmin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 1 night in Sep 2024

8/10 Good

Pedro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2024

2/10 Terrible

Brian

Stayed 1 night in Sep 2024

2/10 Terrible

Sukeisha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is clean, well-maintained, and the rooms are a good value for the price. However, if you have children with special needs, I would not recommend staying here. They have very low tolerance for children and people of different ethnicities. Despite being clean and polite, I was treated poorly and banned due to my son, who has autism, being loud and making noises. I tried to explain and requested to be relocated, but was told I could not rebook. We stayed at a nearby hotel where we were treated fairly and tolerated. Additionally, the maintenance man sexually harassed me every time I left my room. It became so bad that I had to have a male friend come and witness the harassment. He had to confront the maintenance man, who was standing outside my room after chasing me back to it when I went to get ice. As a single female with two children, it was a terrifying experience. However, if you are a single working male, the rooms and premises are kept nice. I stayed for over three months before being banned due to complaints about my son. Fortunately, I was able to stay at another franchise hotel and will be reviewing the contrasting experience I had there.
Stayed 2 nights in May 2024

10/10 Excellent

Sean

Stayed 1 night in Sep 2024

6/10 Okay

Esther

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Ramón

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Maricela

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property was nothing like website showed when I booked, couldn’t sleep all night there was noise all night you could hear everything inside the room, even toilet flushing from neighbors room and smell of Marijuana when we opened our balcony window
Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Garden Grove

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
If you book online, it doesn’t pop up on the computer. They tell you to wait one to four hours to give you a room, balcony homeless people jump through the balcony and get into the room. there is not a security on property no hot water after 11 PM
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with staff, heartwarming. The lady who handled the breakfast was amazing and the front desk employees are very caring.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raylene

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

check in service was delayed. the room was nice. the restroom was not so clean there was hair in there. overall stay was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Stayed 1 night in Aug 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Chamitra

Business traveller
Disliked: Room comfort
Stayed 1 night in Jul 2024