The Mariner Inn Hotel

3.5 star property
3.5-star hotel near Tortola Cruise Ship Port

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November 2024
December 2024

Photo gallery for The Mariner Inn Hotel

Front of property - evening/night
Marina
Outdoor pool
1 bedroom, minibar, rollaway beds, free wired internet
1 bedroom, minibar, rollaway beds, free wired internet

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
Wickhams Cay 2, Road Town, Tortola
  • St. George’s Anglican Church
    18 min walk
  • Virgin Islands Folk Museum
    3 min drive
  • Tortola Cruise Ship Port
    3 min drive
  • Tortola (EIS-Terrance B. Lettsome Intl.)
    14 min drive

Room options

Room, Ocean View

  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

Room, Garden View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

Room, Marina View

  • Marina view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Road Town

In Road Town .You'll find JR O’Neal Botanic Gardens and Her Majesty’s Prison Museum within 2 miles (3 km) of this hotel. St. George’s Anglican Church and Road Town Methodist Church are also within 2 miles (3 km).

What's nearby

  • Tortola Cruise Ship Port - 3 min drive
  • Anegada Island - 7 min drive
  • Nanny Cay - 8 min drive
  • Trunk Bay Beach - 15 min drive
  • Cane Garden Bay Beach - 17 min drive

Getting around

  • Terrance B. Lettsome Intl. Airport (EIS) - 14 min drive

Restaurants

  • ‪Omar’s Dockside - ‬8 min drive
  • ‪Beans - ‬2 min drive
  • ‪Virgin Queen - ‬16 min walk
  • ‪Aromas Cigar & Martini Bar - ‬2 min drive
  • ‪The Pub Fort Burt - ‬3 min drive

About this property

The Mariner Inn Hotel

3.5-star hotel near Tortola Cruise Ship Port
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. Public spaces have free WiFi. An outdoor pool, spa services, and concierge services are also featured at The Mariner Inn Hotel. Free self parking is available.
  • 44 guestrooms or units
  • 3 dining venues
  • Breakfast available (surcharge)
  • Concierge
  • Coffee shop
  • Bar by the pool
The Mariner Inn Hotel offers 44 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services.

Property amenities

Family friendly

  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee: USD 10.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar

Things to do

  • Outdoor pool
  • Spa services

Room amenities

Entertainment

  • Cable channels

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Food and drink

  • Coffee/tea maker
  • Minibar

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 20 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately USD 10.00 per person
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

Property is also known as

Mariner Inn Hotel Road Town
Mariner Inn Hotel
Mariner Road Town

The Mariner Inn Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 90 reviews" "
Rating 8 - Good. 41 out of 90 reviews" "
Rating 6 - Okay. 16 out of 90 reviews" "
Rating 4 - Poor. 12 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jim, Houston, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charter Sailing in the BVI
The staff was very helpful in getting into our room. On our departure day they assisted us with getting transportation to the airport. The room we stayed in had a view of the entire bay. It was spotlessly clean. There were plenty of towels, hand towels, soap, shampoo. The bed was extremely comfortable. If we do go back to the BVI we will definitely stay in the hotel again.
Stayed 1 night in Aug 2017

4/10 Poor

THOMAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no one at the counter when we checked in at 11pm. We had to find security guard to give us a room key. There is no food service late. There was mold all over the bathroom ceiling.
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Service has declined. Front desk staff are unhelpful.
Stayed 1 night in Jul 2017

4/10 Poor

traveler, S

Liked: Cleanliness, staff & service, room comfort
Being connected is very important in today's world
Wifi is important to travelers from the main land no matter what the travel might be for. It about being connected. If they have limited accessibility which cause them more time and money to communicate, it leaves them feeling short changed. Especially if the hotel lists wifi as part of its amenities, but you have to walk outside of your room for connectivity. It's one of the main things people expect to have available when they stay at a hotel.
Stayed 4 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient but dirty
Convenient for those sailing with Sunsail or Moorings. Nice pool and dockside restaurants (although unjustifiably expensive). Unfortunately the rooms are in serious need of renovation. The walls need a fresh coat of neutral colored paint and the bed needs new linens and pillows. The bathroom was unattractive and the drain of the shower didn't keep up with the flow of water. Gross except as compared to a sailboat after 5 days. The lady at the front desk was unfriendly and bizarrely aggressive.
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight before Sailing
Perfect hotel stay pre & post sailing with Moorings.
Stayed 1 night in Jun 2017

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

8/10 Good

Julia

Liked: Cleanliness, room comfort
Reasonable but a bit overpriced
It was clean and tidy, but a bit overpriced.
Stayed 3 nights in May 2017

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Retguy2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moorings stayover
Perfect if you are grabbing a charter. Clean, good pool, food is good not great.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for Moorings, SunSail charters
If you are chartering a boat from Moorings or SunSail and need a hotel before or after, you won't find a better choice than the Mariner Inn. We have stayed there multiple times over the years after charters and will stay there again. The helpful charter staff will roll your bags to your room, which is only yards away from the boat docks. There's a pleasing, open-air bar, a decent swimming pool for lounging in the water, and a surprisingly good restaurant right there. Really, our dinner was so much better than we were expecting, and the service was attentive. Happy to relax, not run around RoadTown looking for another restaurant. The rooms are basic, with amenities like coffee machines retro-fitted into what was clearly an older space. But the beds are comfortable and the linens are new, crisp and clean. The front desk staff is small but helpful. If you check out early to catch an early flight, be sure to book your ride to the airport the day before and CONFIRM with SunSail or Moorings. The hotel front desk is not open 24 hours. This is not a luxury hotel, but it's worth the money for the convenience.

4/10 Poor

frank

Liked: Staff & service
Disliked: Room comfort
Two restaurants, food was so so. Service in Charlies took over one hour to get food. Would not go back

4/10 Poor

Pablo

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
The Hotel Staff is great and very helpful. Particularly convenient if you are renting a boat from The Moorings or Sunsail. Restaurant is good and the staff is very attentive. Rooms are OK, comfortable.

8/10 Good

Annie, Montreal, Qc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect if you're going sailing the next day
A little pricy for what you get. But perfect if you're sailing the next day with Moorings, Sunsail or Footloose.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Basic hotel but close to charter fleets.
Very nice basic and comfortable hotel. Surrounded by great amenities. Made getting on charter boat very easy. Very good experience

8/10 Good

Liz, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good restauranta
Great for Pre and Post Yacht Charter for transition into and out of Vacation.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

MarkOFB, MI

Disliked: Cleanliness, property conditions & facilities, room comfort
"A Dump" is being polite
Turn out the lights out on the inside and and light would enter fron the outside.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sail ho
Adequate for purpose intended. Not luxury but comfortable. Good facilities pool restaurant but the shower was very slippy and did not drain properly.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Average hotel way to pricey for what you got.
Rooms where okay showers had mold. They charge 10% room service charge when you get there so be ready for that. That is suppose to be a resort fee let me tell you there is no resort. Too far from downtown to walk, taxi is 5 bucks per person to get you there.

2/10 Terrible

Dan, Dallas, TX

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hope you don't need a working toilet or hot water
Out of the 3 days that we stayed in the hotel, we had water for 4 to 6 hours each day, mostly from 8 pm to between midnight and 2 am. First room we checked into at 3:30 pm, no hot water, and maintenance would be by to fix it sometime in the morning. After much arguing, moved to another room, where we had to squeeze past a rusted, broken, washing machine on the 3 1/2 foot wide balcony to get to the room. This was next to the housekeeping laundry with noisy machines. Finally, 3rd room was quiet with hot water.Each time, desk staff said "We are fully booked & can't move you." After arguing, another room magically appeared. Next morning, ready to shower, no water at all. Excuses all day long. finally back on late in the evening. Next day, toilet broken & would not flush. It took 12 hours to get someone to come fix it. Then when it was fixed, water went out again so it wouldn't work due to no water. Last day, no water from early morning until late evening. When we checked out at 10am & asked to speak to manager, none on site, & would not be in or available for 2 days. If this is the way they maintain the hotel, I would not risk renting a boat from them.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Could have been better
Hour & half wait for room to be ready. Shower cold. Breakfast Al fresco is all well & good but anything cooked is cold. I stayed two nights & was happy to leave.

2/10 Terrible

Mr nisbett, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not recommend to a friend
We where unable to tidy our self shower was not working corevtly. There was not hot water coming from the tap. Do visitors expected to shower with cold water.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Was a good stay, minus the extremely loud construction going on the property. Hotel staff was very kind and did give us a room as far from the noise but was still just too loud to rest in the day. Room was comfortable and perfect for one night in transit from boat to departure.