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Candlewood Suites Roanoke Airport, an IHG Hotel

2.5 star property
Enjoy the free WiFi at this Roanoke hotel

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Candlewood Suites Roanoke Airport, an IHG Hotel

Restaurant
Exterior
Desk, free WiFi, bed sheets
Property amenity
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
3315 Ordway Drive, Roanoke, VA, 24017
  • Valley View Mall
    4 min drive
  • St. Andrews Catholic Church
    6 min drive
  • Civic Center
    6 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    5 min drive

Room options

View all photos for Studio Suite, 1 King Bed

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

Desk, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible (Communications, Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications)

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Communications)

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Pet Friendly)

Desk, free WiFi, bed sheets

Suite, 1 King Bed, Accessible (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Towels

Studio Suite, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Towels

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (Roll-In Shower)

Towels

Studio Suite, 1 King Bed (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Accessible (Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed (Pet Friendly)

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible (Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite

Desk, free WiFi, bed sheets

Standard Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 2 Queen Beds (Pet Friendly)

Desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Roanoke

In Roanoke .Stay at this Roanoke hotel and you'll be within 2 miles (3 km) of Valley View Mall and 6 miles (10 km) of Splash Valley at Green Ridge Recreation Center. St. Andrews Catholic Church and Salem VA Medical Center are also within 6 miles (10 km).

What's nearby

  • Valley View Mall - 4 min drive
  • Berglund Center - 6 min drive
  • Center in the Square - 6 min drive
  • Hollins University - 8 min drive
  • Carilion Roanoke Memorial Hospital - 9 min drive

Getting around

  • Roanoke Station - 6 min drive
  • Roanoke Regional Airport (ROA) - 5 min drive

Restaurants

  • ‪Cookout - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Chick-fil-A - ‬5 min drive
  • ‪K&W Cafeteria - ‬3 min drive
  • ‪Hardee's - ‬9 min walk

About this property

Candlewood Suites Roanoke Airport, an IHG Hotel

Enjoy the free WiFi at this Roanoke hotel
WiFi is free in public spaces. You'll find a business center on site. Candlewood Suites Roanoke Airport, an IHG Hotel also features a fitness center, laundry facilities, and an elevator.

This Roanoke hotel is smoke free.

  • 73 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
Candlewood Suites Roanoke Airport, an IHG Hotel offers 73 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms. Accommodations all include kitchens.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

Languages

English

Property amenities

Family friendly

  • Kitchen
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 5-10 for adults and USD 5-10 for children

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Desk
  • Desk chair
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 50 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 10 for adults, and USD 5 to 10 for children
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Candlewood Suites Roanoke Valley View an IHG Hotel
Candlewood Suites Roanoke Airport, an IHG Hotel Hotel
Candlewood Suites Roanoke Airport, an IHG Hotel Roanoke
Candlewood Suites Roanoke Airport, an IHG Hotel Hotel Roanoke

Candlewood Suites Roanoke Airport, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 63 reviews" "
Rating 8 - Good. 11 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 11 out of 63 reviews" "
Rating 2 - Terrible. 4 out of 63 reviews" "

8.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property and friendly staff
Stayed 1 night in Jun 2024

10/10 Excellent

Jamesha

Stayed 2 nights in Jun 2024

10/10 Excellent

Dianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfort & cleanliness was great One issue though, is the soap in the bathroom is very inconvenient, mounted on the well is way to high. Bars of soap would be nice!
Stayed 1 night in May 2024

2/10 Terrible

Nirali

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not worth the Price you pay.
This was terrible hotel, rooms weren't cleaned, there were cockroaches everywhere, there was no room service, the room given to me had a window opening inside the hotel so everyone eating on a breakfast place could have glamps of my room! And since i mentioned breakfast place, no matter what they cooked my room smelled like food 24x7. By the way Bring your own towels because the towels they are providing are dirty and barely cleaned.
Stayed 2 nights in May 2024

10/10 Excellent

Angeline

Stayed 3 nights in May 2024

10/10 Excellent

Liubov V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room
Stayed 1 night in May 2024

2/10 Terrible

Briana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, beautiful hotel & great accommodations
Stayed 1 night in Apr 2024

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely be back
Stayed 1 night in Apr 2024

4/10 Poor

Michael

No service. Asked for cleaning and told only once a month
Stayed 7 nights in Apr 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay in Roanoke
Nice hotel with easy access to highway. It was clean, quiet and the staff were all very pleasant throughout the stay. Would recommend.
Stayed 1 night in Mar 2024

6/10 Okay

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While booking Expedia said free breakfast at this hotel. However, hotel noted breakfast was not free. Breakfast was $9.99 per person. This is not good as we chose a hotel with complementary breakfast from Expedia. Hotel notes the do not accept anything from 3rd party vendors and that Expedia has not updated their website states NO complimentary breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Kemberlea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Pros: The rooms were so clean & you could tell that they had been freshly remodeled & well-kept. The beds were so comfy and showers were hot! Cons: smell of smoke and/or weed always in the lobby due to people smoking out front.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight traveler
The room was very nice, with a nicely appointed kitchenette. This was our first stay at a Candlewood Suites, and was surprised this morning to discover breakfast was not included. The attendant was very polite and apologetic for the $9.95 fee. It was the same layout other hotels (pre-prepared) which is included in price of room. Still, it was a very comfortable room.
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom door would not shut and latch.
Stayed 1 night in Mar 2024

10/10 Excellent

Justice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Byron

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Xuange

Travelled with family and small children
Liked: Amenities, property conditions & facilities
No free breakfast Too loud
Stayed 1 night in Mar 2024

6/10 Okay

Jeff

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Susan

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The motel was very nice, but the front desk was VERY unfriendly, checking in and checking out.
Stayed 1 night in Feb 2024

8/10 Good

Carroll

Business traveller
Stayed 3 nights in Feb 2024