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Comfort Inn Roanoke Civic Center

2.5 star property
Hotel perfectly located for exploring Roanoke

Choose dates to view prices

Photo gallery for Comfort Inn Roanoke Civic Center

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Exterior
Lobby
Seasonal outdoor pool
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
815 Gainsboro Rd Nw, Roanoke, VA, 24016
  • St. Andrews Catholic Church
    ‪8 min walk‬
  • Roanoke Visitor Center
    ‪12 min walk‬
  • Science Museum of Western Virginia
    ‪16 min walk‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Country Inn & Suites by Radisson, Roanoke, VA

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1712)
The price is CA $133
per night
CA $150 total
includes taxes & fees
10 Mar - 11 Mar
Country Inn & Suites by Radisson, Roanoke, VA

About the area

Roanoke

City center stay.Within a 15-minute walk of the hotel, you'll find St. Andrews Catholic Church and Roanoke Visitor Center. O. Winston Link Museum and Harrison Museum of African-American Culture are also within 2 miles (3 km).

What's nearby

  • Center in the Square - 16 min walk
  • Berglund Center - 16 min walk
  • Virginia Museum of Transportation - 2 min drive
  • Carilion Roanoke Memorial Hospital - 4 min drive
  • Valley View Mall - 4 min drive

Getting around

  • Roanoke Station - 18 min walk
  • Roanoke Regional Airport (ROA) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪2nd Helpings - ‬17 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬16 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Comfort Inn Roanoke Civic Center

Hotel perfectly located for exploring Roanoke
Comfort Inn Roanoke Civic Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Comfort Inn Roanoke Civic Center. Limited free parking is available on a first-come, first-served basis.

This Roanoke hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Digital channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per person, per stay

We've listed all charges provided to us by the property.

The listed deposit applies to local guests who reside within 50 miles of the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Property is located within an airport and access is restricted to airport travelers only
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Property is located within an airport and access is restricted to airport travelers only. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Motel Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center Hotel
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

Comfort Inn Roanoke Civic Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 597 out of 1003 reviews
Rating 8 - Good. 284 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very limited maid service. The people at the front desk were only marginally interested in our problems and comments. Room was not very clean and there was a leak in the bathroom ceiling.
Stayed 4 nights in Nov 2024

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice with some reservations
Elevator has not been inspected since July 2023 and it should be inspected every year. Also we had reserved a king bed and were given a queen instead. We did not report this. Otherwise our experience was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Property conditions & facilities
Everyone was very friendly. The accommodations were clean and the hotel was quiet. Very convenient to everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Meghan

Stayed 1 night in Nov 2024

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, amenities
The bed was clean but I would not stay there again!

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Very nice room.
Stayed 3 nights in Nov 2024

2/10 Terrible

KRISTINA, VANCOUVER

Stayed 1 night in Oct 2024

8/10 Good

Sydney

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Helen

Stayed 1 night in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Hot breakfast, variety of choices. Plenty of seating at breakfast. The room bathroom could use a hook on the back of the door and a towel rack to hang wet towels. Bed was clean and comfortable. I've stayed here many times and keep coming back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Everything went good staff very nice and explained everything and the bed was comfortable room was clean and spacious
Stayed 1 night in Nov 2024

2/10 Terrible

Joanne

Hotel did not match search
I searched pet friendly hotels and this one came up. However, when we got to the property, we were told that it wasn't pet friendly. Luckily, there was another hotel in the chain that was and had availability
Stayed 1 night in Nov 2024

8/10 Good

William

Stayed 2 nights in Nov 2024

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why you should stay at Comfort Inn
We like to stay at this comfort in when we come in town to do the Stocked Market, it is always clean and the staff is always friendly and on top of things!
Stayed 3 nights in Nov 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love comfort inns
The staff was very friendly, helpful and knowledgeable about the area.
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Great For After-Concert Sanctuary
This Comfort Inn was close to our concert venue and provided a full breakfast. Clean and comfy.
Stayed 1 night in Nov 2024

8/10 Good

Giancarlo, MASON CITY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff in the front desk were outstanding, very helpful
Stayed 2 nights in Oct 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This Comfort Inn was in a great location for our last-minute reservation. The only complaint we had was that the cleaning staff was up vacuuming and knocking on doors early in the morning. It woke us up when we were trying to sleep in since we got into our room so late the night before.
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

8/10 Good

Shandee

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, and clean, and worth the cost
Stayed 2 nights in Oct 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific stay in Roanoke
Very clean and comfortable; desk and housekeeping staff were all very friendly and helpful. Great location - minutes from downtown.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great last minute booking. The desk staff are amazing and very respectful and helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024