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Comfort Inn Roanoke Civic Center

2.5 star property
Hotel near Carilion Roanoke Memorial Hospital in Roanoke

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Photo gallery for Comfort Inn Roanoke Civic Center

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds
Seasonal outdoor pool
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
815 Gainsboro Rd Nw, Roanoke, VA, 24016
  • Center in the Square
    ‪16 min walk‬
  • Berglund Center
    ‪16 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, cribs/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

Roanoke

City center stay.Within a 15-minute walk of the hotel, you'll find St. Andrews Catholic Church and Roanoke Visitor Center. O. Winston Link Museum and Harrison Museum of African-American Culture are also within 2 miles (3 km).

Getting around

  • Roanoke Station - 18 min walk
  • Roanoke Regional Airport (ROA) - 13 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪2nd Helpings - ‬17 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬16 min walk
  • ‪Starbucks - ‬15 min walk

About this property

Comfort Inn Roanoke Civic Center

Hotel near Carilion Roanoke Memorial Hospital in Roanoke
Comfort Inn Roanoke Civic Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Comfort Inn Roanoke Civic Center. Limited free parking is available on a first-come, first-served basis.

This Roanoke hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200 per person, per stay

We've listed all charges provided to us by the property.

The listed deposit applies to local guests who reside within 50 miles of the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Property is located within an airport and access is restricted to airport travelers only
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Property is located within an airport and access is restricted to airport travelers only. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Motel Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center
Holiday Inn Express Roanoke-Civic Center Hotel
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn

Comfort Inn Roanoke Civic Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1060 reviews
Rating 8 - Good. 299 out of 1060 reviews
Rating 6 - Okay. 71 out of 1060 reviews
Rating 4 - Poor. 28 out of 1060 reviews
Rating 2 - Terrible. 30 out of 1060 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

CHRISTAN

Travelled with family
Liked: Staff & service, room comfort
Nice
Front desk man was really really nice as well as the check out lady. The loby looked brand new but the hallways and the room looked like it was on its last leg (right before it turns into a "bedbug" hotel.
Stayed 1 night in Dec 2024

4/10 Poor

Leonard

air condition was blowing 30degree air after every start for 20 minutes then would warm up all night very disappoinying.
Stayed 3 nights in Dec 2024

2/10 Terrible

John

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Dec 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Lanny

Stayed 1 night in Dec 2024

10/10 Excellent

ADDY, Brockton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and affordable with easy parking
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Deanna

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Front desk staff were very helpful and accommodating. Breakfast was very good.
Stayed 1 night in Dec 2024

6/10 Okay

felicia

Travelled with partner
Liked: Staff & service
Friendly front desk
Stayed 1 night in Nov 2024

6/10 Okay

Mireya

Stayed 1 night in Dec 2024

10/10 Excellent

Francoise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Check in was quick! Breakfast was good!
Stayed 1 night in Nov 2024

10/10 Excellent

Enelida

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing, particularly Paul. The room was very clean. That's what i look for the most in a hotel. Breakfast was plentiful, nice and hot and the coffe was delicious. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

Ladd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This comfort inn was very nice. Would stay there again for sure
Stayed 2 nights in Nov 2024

10/10 Excellent

james

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Large clean rooms
Stayed 1 night in Aug 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was very comfortable and the floor was quiet. The shower was wonderful.
Stayed 1 night in Nov 2024

8/10 Good

amir

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Happy :)
Reviewed 2 days ago Room was clean and odor free. Beds were VERY comfortable. Didn’t use the WiFi. Fridge in good working order. Friendly and efficient staff! Breakfast area was well maintained and we appreciated the gentleman that was on duty diligently cleaning and making sure breakfast was a good experience for the hotel guests! My ONLY complaint: there was no apparatus in the bathroom to hang your wet towel and washcloth besides one hook behind the bathroom door. But would DEFINITELY stay there again when visiting!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very limited maid service. The people at the front desk were only marginally interested in our problems and comments. Room was not very clean and there was a leak in the bathroom ceiling.
Stayed 4 nights in Nov 2024

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very nice with some reservations
Elevator has not been inspected since July 2023 and it should be inspected every year. Also we had reserved a king bed and were given a queen instead. We did not report this. Otherwise our experience was very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Property conditions & facilities
Everyone was very friendly. The accommodations were clean and the hotel was quiet. Very convenient to everything.
Stayed 3 nights in Nov 2024

10/10 Excellent

Meghan

Stayed 1 night in Nov 2024

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, amenities
The bed was clean but I would not stay there again!