Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel

2.5 star property
Hotel perfectly located for exploring Roanoke

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel

Exterior
Indoor pool, sun loungers
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Terrace/patio

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Gym
  • Parking included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
1303 Williamson Road, Roanoke, VA, 24016
  • Berglund Center
    8 min walk
  • Civic Center
    8 min walk
  • Roanoke Visitor Center
    16 min walk
  • Roanoke, VA (ROA-Roanoke Regional)
    13 min drive

Room options

Room, 1 King Bed, Accessible (Roll-In Shower, Extra Floor Space)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Extra Floor Space)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Extra Floor Space)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Room (Speciality)

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible (Communications Accessible )

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communications Accessible )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Roanoke

City center stay.Within a 10-minute walk of the hotel, you'll find Berglund Center and Civic Center. O. Winston Link Museum and Roanoke Visitor Center are also within 2 miles (3 km).

What's nearby

  • Berglund Center - 8 min walk - 0.7 km
  • Civic Center - 8 min walk - 0.7 km
  • Center in the Square - 20 min walk - 1.7 km
  • Carilion Roanoke Memorial Hospital - 4 min drive - 4.1 km
  • Valley View Mall - 5 min drive - 4.5 km

Getting around

  • Roanoke Station - 7 min drive
  • Roanoke Regional Airport (ROA) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Little Caesars Pizza - ‬16 min walk
  • ‪2nd Helpings - ‬4 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬19 min walk

About this property

Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel

Hotel perfectly located for exploring Roanoke
Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel. Self parking is free.

  • 90 guestrooms or units
  • 4 levels
  • Built in 2020
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • Water dispenser
Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel offers 90 accommodations with safes and coffee/tea makers. 42-inch Smart televisions come with premium digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Roanoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Hindi, Portuguese, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM

Things to do

  • 24-hour fitness center
  • Bicycle tour information
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch Smart TV
  • Digital channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Parties and events are allowed on site. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Stes Civic Center
Holiday Inn Express Suites Roanoke – Civic Center

Holiday Inn Express & Suites Roanoke – Civic Center, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 867 reviews" "
Rating 8 - Good. 164 out of 867 reviews" "
Rating 6 - Okay. 28 out of 867 reviews" "
Rating 4 - Poor. 12 out of 867 reviews" "
Rating 2 - Terrible. 23 out of 867 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel looks.It was clean.Pool was fun.
Stayed 1 night in Aug 2024

8/10 Good

Amy, Woodstock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice but area wasn’t great.
Stayed 1 night in Aug 2024

8/10 Good

Sung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, great location
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and updated rooms, many things to do that are walkable. Easy parking.
Stayed 1 night in Aug 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok. Who’s return.
Stayed 1 night in Aug 2024

2/10 Terrible

Carmen

No refund given after no info on min age for stay
It was not specified in the small print on Hotels.com that you would not check in my 18 year old son into the room I reserved for him on his journey up to Yale University. On top of that you would not refund my stay I paid for when asked by Hotels.com to do so. Absolutely would never recommend your place.
Stayed 1 night in Aug 2024

8/10 Good

Juan, Bowie

Travelled with family, Travelled with partner
Liked: Staff & service
Solid property. Nothing spectacular but nothing deficient.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

JANEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its always clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and a great stay! Only complaint I have is the breakfast was not as much as anticipated.
Stayed 1 night in Aug 2024

10/10 Excellent

Santhosh

Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Travelled with partner
Excellent overnight stay. Wonderful staff check-in and very knowledgeable of area restaurants and events.
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Depends upon what one needs. Not a lot of sit in restaurants nearby... but perfectly serviceable for my requirements.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I hate the bar exam. Great place to stay though.
I stayed here to take the bar exam in the summer. Like a 30 second drive from the convention center. Book way in advance bc it books up quick. Can’t really complain about anything. Free breakfast was great. Beds were comfortable. Rooms had great air conditioning. It was quiet. Parking lot is a parking lot, so nothing to harp on there. If I fail, I’ll be seeing this place again for sure. That felt weird to say.
Stayed 4 nights in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Conviniet
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

fabian angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest trip.
Excellent service, quality and a luxury pool in addition to the breakfast area. Excellent.!.!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamarl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Rona

Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice like new hotel with very attentive staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Justine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Very clean. The pool was cold. The area is okay but not the best. Staff was very nice. Breakfast was okay.
Stayed 1 night in Jul 2024