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Tru By Hilton Roanoke Hollins

2.5 star property
Hotel near Hollins University in Roanoke

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton Roanoke Hollins

Reception
Lobby
Room, 1 King Bed, Accessible (Roll-In Shower)
Room, 2 Queen Beds, Accessible, Bathtub
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
8161 Gander Way, Roanoke, VA, 24019
  • Hollins University
    6 min drive
  • Splash Valley at Green Ridge Recreation Center
    8 min drive
  • Carvins Cove
    8 min drive
  • Roanoke, VA (ROA-Roanoke Regional)
    15 min drive

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Roanoke, VA

Pool
Breakfast included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (1664)
The price is CA $128
per night
CA $144 total
includes taxes & fees
8 Jan - 9 Jan
Country Inn & Suites by Radisson, Roanoke, VA

About the area

Roanoke

Near the airport.You'll find Hollins University and Carvins Cove within 3 miles (5 km) of this hotel. Valley View Mall is within 6 miles (10 km) and Civic Center is within 9 miles (15 km).

What's nearby

  • Hollins University - 6 min drive
  • Carvins Cove - 8 min drive
  • Valley View Mall - 8 min drive
  • Berglund Center - 10 min drive
  • Center in the Square - 11 min drive

Getting around

  • Roanoke Station - 12 min drive
  • Roanoke Regional Airport (ROA) - 15 min drive

Restaurants

  • ‪Don Ho's Restaurant & Lounge - ‬5 min drive
  • ‪Golden Corral - ‬7 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Hibachi Grill & Supreme Buffet - ‬6 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬4 min drive

About this property

Tru By Hilton Roanoke Hollins

Hotel near Hollins University in Roanoke
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. Tru By Hilton Roanoke Hollins also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Roanoke hotel is smoke free.

  • 82 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Tru By Hilton Roanoke Hollins offers 82 accommodations with safes and hair dryers. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Roanoke Hollins Hotel
Tru Hilton Hollins Hotel
Tru Hilton Roanoke Hollins
Tru Hilton Hollins
Tru By Hilton Roanoke Hollins Hotel
Tru By Hilton Roanoke Hollins Roanoke
Tru By Hilton Roanoke Hollins Hotel Roanoke

Tru By Hilton Roanoke Hollins Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 596 out of 1000 reviews" "
Rating 8 - Good. 259 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Very clean and great staff
Stayed 1 night in Dec 2024

10/10 Excellent

Serhii

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop here frequently on our way north or our way home. Always a pleasure.
Stayed 1 night in Sep 2024

10/10 Excellent

Laurel

Stayed 1 night in Sep 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping was very nice. Clean room. Breakfast included. Great for a quick stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Colleen

Travelled with family and small children
Disliked: Property conditions & facilities
Not thrilled with my stay at your hotel. The room above us people were making noise in the early morning, rolling things around on the floor. The front desk folks were not professional. Also, I have written directly to Hilton about the following. Saturday night 8.31 there was a thunderstorm that took the power off in the hotel. No one was notified of this outrage, I had to call the front desk to learn that the hotel was in battery back up and there was no TV, no internet, and no air conditioning. This made for a very quiet evening and to say the least frustrating. I have not heard back from the email I had previously sent so that is why I am sharing again. Noisy customers one night and many essentials missing one of the other nights. Just not fun!! I hope I will receive a refund or something for this inconvenience. I look forward to hearing from someone. I know my previous message indicated I would hear from someone 3 days. I have not heard anything from anyone! Email is best to reach me and if you could let me what time is best to contact you I will do so. Thank you!! Respectfully, Colleen Gibson 8.29-9.1.2024 room 216 Dilgy1267@aol.com
Stayed 3 nights in Aug 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful. The rooms are a little tight, but efficient. There are not many frills, it has more of an efficiency feel rather than a homey fell. Everything was clean and convenient. It sets a little off of the main road so some of the road noise is reduced. I would stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Bill

Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

10/10 Excellent

Jean

Travelled with family
Liked: Staff & service
Sink clogged in bathroom
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Everything about this place was great. EXCEPT for the floor in my room. It was ABSOLUTELY DISGUSTING!!! You couldn’t see it by looking at it or even walking on it. I checked in late and had to leave early in the morning and I didn’t want to go through the hassle of changing rooms, so I didn’t go back to the front desk. First thing I did was take a shower and the walk from the shower to the bed left the bottoms of my feet BLACK. I cleaned them off with a wet towel and went to bed. The next morning I used the wet towel to wipe a spot on the floor and it left the towel BLACK. I wore socks for my entire stay and left them in the garbage when I checked out. They obviously do not mop the floor when they “clean” the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Sondra, Franklin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room.
Stayed 1 night in Aug 2024

6/10 Okay

Ekaterina

Liked: Cleanliness
Tru by Hilton was not my thing. They made the rooms very minimalist but that reduced the conveniences, e.g., no microwave, the drapes are not fully blackout, the soap that is tricky to squeeze and too much comes out. The breakfast ended at 9am (on a weekend!!) and didn’t include many options. The only cool thing was a pool table in the lobby and the gym looked nice though I didn’t have time to use it.
Stayed 1 night in Aug 2024

10/10 Excellent

Jillianne

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Derek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the full breakfast offering. Didn't enjoy the smallness of the room, lack of pool or hot tub.
Stayed 2 nights in Aug 2024

8/10 Good

Gail

Stayed 1 night in Aug 2024

8/10 Good

Sandy, Landenberg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easily located just off the highway. Very modern and chic lobby area. Rooms are small but efficient.
Stayed 1 night in Aug 2024

10/10 Excellent

Florjan

Stayed 1 night in Jul 2024

10/10 Excellent

Beth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Texted us after check in to ask if everything was acceptable and if we needed anything.
Stayed 1 night in Jul 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Dianna

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Key did not work. Front staff coughing in my face. Fire alarm kept going off no sleep.
Stayed 2 nights in Jul 2024