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Best Western The Inn At Rochester Airport

2.5 star property
Hotel near University of Rochester in Rochester

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Reception
Standard Room, 1 King Bed, Non Smoking, Refrigerator
Exterior
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪1 min drive‬
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(18 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Rochester

Close to airport.Within 3 miles (5 km) of this Rochester hotel, you'll find Genesee Valley Park and Genesee River. University of Rochester and Strong Memorial Hospital are also within 3 miles (5 km).

What's nearby

  • Genesee River - 1 min drive - 2.2 km
  • University of Rochester - 4 min drive - 4.0 km
  • Strong Memorial Hospital - 5 min drive - 4.4 km
  • Rochester Institute of Technology - 7 min drive - 8.6 km
  • Strong - 9 min drive - 11.9 km

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬18 min walk
  • ‪KFC - ‬18 min walk
  • ‪People's Choice Kitchen - ‬3 min drive

About this property

Best Western The Inn At Rochester Airport

Hotel near University of Rochester in Rochester
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Frequently asked questions

How close is Best Western The Inn At Rochester Airport to the airport?

Best Western The Inn At Rochester Airport is 0.8 mi (2-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western The Inn At Rochester Airport?

As of Mar 14, 2026, prices found for a 1-night stay for 2 adults at Best Western The Inn At Rochester Airport on Mar 15, 2026 start from CA $120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western The Inn At Rochester Airport have an airport shuttle?

Best Western The Inn At Rochester Airport offers a free airport shuttle, available 24 hours a day, on request.

How close is Best Western The Inn At Rochester Airport to the beach?

This hotel is 12.2 mi (16-min drive) from Ontario Beach Park.

Does Best Western The Inn At Rochester Airport offer free breakfast?

Yes, Best Western The Inn At Rochester Airport offers free breakfast.

Is there a casino at Best Western The Inn At Rochester Airport?

No, there is no casino at this hotel.

What time is check-in at Best Western The Inn At Rochester Airport?

Check-in start time: 3 PM; Check-in end time: 2 AM.

Is there free parking at Best Western The Inn At Rochester Airport?

This hotel offers free self parking. Extended parking is available for a fee.

Does Best Western The Inn At Rochester Airport have a pool?

Best Western The Inn At Rochester Airport does not have a pool.

Does Best Western The Inn At Rochester Airport have a spa?

There are no spa services available at this hotel.

How close is Best Western The Inn At Rochester Airport to downtown Rochester?

Best Western The Inn At Rochester Airport is 2.2 mi away from Gates.

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 402 out of 1003 reviews
Rating 8 - Good. 271 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 88 out of 1003 reviews
Rating 2 - Terrible. 76 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The bed was comfortable. Lobby was not inviting or did not feel clean. Front staff was
Stayed 2 nights in Dec 2025

10/10 Excellent

JoAnne

Stayed 1 night in Nov 2025

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, amenities
Clean rooms friendly service!
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Yes great front desk service
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. We were flying out early so we drove to the airport and there was no parking so we went back to the hotel and they were extremely accommodating, we got a parking spot there(quite a bit cheaper)and got us right back to the airport with plenty of time! Great people!!
Right across the street from the airport
Stayed 1 night in Nov 2025

10/10 Excellent

John, DALLAS

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

6/10 Okay

Trevor

No
Stayed 2 nights in Dec 2025

2/10 Terrible

Amanda

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and not as pictured. The doors were flimsy and the locks were subpar.
Stayed 1 night in Nov 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities
Clean room. Friendly people nice atmosphere
Stayed 1 night in Dec 2025

6/10 Okay

Matthew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel looks tired and old outside of the front lobby. Nothing terrible, but nothing really nice. An ok place to sleep the night before a morning flight. Shuttle was on time and convenient.
Stayed 1 night in Nov 2025

8/10 Good

Rose

Stayed 1 night in Dec 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Neidy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and polite.
Stayed 3 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Everything went smoothly. Check in guy very nice and helpful.
Stayed 1 night in Nov 2025

4/10 Poor

Jim

Disliked: Amenities, property conditions & facilities
The room phone was not functioning. No smoke detector in room. Hotel smelled like smoke. Vomit in parking lot, disgusting! Staff was very polite and kind. Bed was comfortable
Stayed 1 night in Nov 2025

8/10 Good

Ryanna

Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Travelled with family
Disliked: Staff & service, amenities
Choose this hotel because it was close to the airport annd had a free shuttle and we just needed a place close for a late arriving flight. My husband had called ahead to make sure the shuttle was available at the time our flight was arriving and we were told it is a 24hr shuttle service. I was traveling with my sister and my 11 year old daughter. When we arrived, no one was answering the phone at the hotel so we could request a shuttle from the airport. After about 20 mins of trying to call and talking to reps at the call center who were also not able to get ahold of the hotel staff,?we were about to order an uber instead as it was late and I had my daughter with me. Finally my husband who was back home was able to get them on the phone to request a pick up by the shuttle. When the shuttle driver arrived he complained about having to pick us up and told us it was his last day because he didn’t want to work anymore because he was 76. We tried to be polite and congratulate him on his retirement but he was very rude and seemed irritated by everything ( that we didn’t have luggage, when I misunderstanding a question he asked, etc) It made for a very uncomfortable ride. The person the person at the front desk was talking to someone in his earbud the whole time he checked us in so I couldn’t tell if he was talking to me or the person on the phone. The room was as expected and the people in the the morning were friendly unfortunately I would not recommend this place.
Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities
Great service
Stayed 1 night in Nov 2025

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness
Outlets in room were very loose. Other than that room was fine
Stayed 1 night in Nov 2025

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location close to thruways.
Stayed 2 nights in Nov 2025

6/10 Okay

David

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Make sure there is no hair on the pillows or bedding please.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 4 nights in Nov 2025

8/10 Good

Leo

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. The breakfast area was too crammed.
Stayed 1 night in Nov 2025

8/10 Good

Amielynn

Travelled with family
Liked: Cleanliness
Room was clean. Plenty of parking. Heat worked great.
Stayed 2 nights in Nov 2025