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Best Western The Inn At Rochester Airport

2.5 star property
Hotel near University of Rochester in Rochester

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Exterior
Fitness facility
Reception
Standard Room, 1 King Bed, Non Smoking, Refrigerator

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪1 min drive‬
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the area

Rochester

Close to airport.Within 3 miles (5 km) of this Rochester hotel, you'll find Genesee Valley Park and Genesee River. University of Rochester and Strong Memorial Hospital are also within 3 miles (5 km).

What's nearby

  • Genesee River - 1 min drive - 2.2 km
  • University of Rochester - 4 min drive - 4.0 km
  • Strong Memorial Hospital - 5 min drive - 4.4 km
  • Rochester Institute of Technology - 7 min drive - 8.6 km
  • Strong - 9 min drive - 11.9 km

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬18 min walk
  • ‪Burger King - ‬18 min walk
  • ‪People's Choice Kitchen - ‬3 min drive

About this property

Best Western The Inn At Rochester Airport

Hotel near University of Rochester in Rochester
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 394 out of 1001 reviews
Rating 8 - Good. 273 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 77 out of 1001 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

jie

Stayed 1 night in Nov 2025

6/10 Okay

Bryce

Travelled with family
Liked: Staff & service
Decent for a quick overnight stay. - Staff was great - Room was decent - Breakfast was not good (eggs were overcooked)
Stayed 1 night in Oct 2025

10/10 Excellent

TERESA

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and comfortable clean room
Stayed 1 night in Oct 2025

6/10 Okay

Gary

Liked: Property conditions & facilities, room comfort
Room was comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Liked: Amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Oct 2025

10/10 Excellent

Yimeng

Stayed 1 night in Sep 2025

4/10 Poor

Alexander Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Rich

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Stayed 1 night in Oct 2025

8/10 Good

Kristin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good Hotel, Lacking Service

Overall it was okay for our one-night stay. The two different people we saw at the front desk were both on the phone taking personal calls for extended periods of time and seemed like they could not be bothered. Check-in is regularly 3pm and a room was not ready until 2:45, even with paying an early check-in fee. Parking was included and easy. The bed was comfortable and the noise from the nearby planes was not that bad since I had a sound machine for sleeping. The hotel was fine, it was really the service that was lacking.
Stayed 1 night in Oct 2025

8/10 Good

Amarilys, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, staff was friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

DeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable beds, continental breakfast was good.
Stayed 3 nights in Oct 2025

2/10 Terrible

Helmut

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Ok for one night
Stayed 2 nights in Sep 2025

6/10 Okay

Sonia maria

Liked: Amenities
Didnt use airport shuttle
Stayed 2 nights in Oct 2025

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

marc

Stayed 1 night in Sep 2025

8/10 Good

Daijon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cool place
Stayed 1 night in Sep 2025

2/10 Terrible

Madison

Stayed 1 night in Oct 2025

8/10 Good

Jo Anne, Modesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Liong

Stayed 1 night in Oct 2025

4/10 Poor

Roger

Liked: Cleanliness
Disliked: Property conditions & facilities
Didn’t see housekeeping at all. No fresh towels in 5 days. Had to ask for everything. Only the breakfast guy was friendly
Stayed 5 nights in Oct 2025

6/10 Okay

William

Business traveller
Liked: Staff & service
The stay was ok. Accommodations were average. For the price, I expected it to be somewhat nicer.
Stayed 1 night in Oct 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t need shuttle Breakfast had a good variety I had yogurt waffle juice. Something for everyone Staff friendly Room clean and fresh
Stayed 1 night in Oct 2025

6/10 Okay

Delia

Stayed 1 night in Oct 2025