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Best Western The Inn At Rochester Airport

2.5 star property
Hotel near University of Rochester in Rochester

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator
Reception
Fitness facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪1 min drive‬
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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Exterior

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About the area

Rochester

Close to airport.Within 3 miles (5 km) of this Rochester hotel, you'll find Genesee Valley Park and Genesee River. University of Rochester and Strong Memorial Hospital are also within 3 miles (5 km).

What's nearby

  • Genesee River - 1 min drive - 2.2 km
  • University of Rochester - 4 min drive - 4.0 km
  • Strong Memorial Hospital - 5 min drive - 4.4 km
  • Rochester Institute of Technology - 7 min drive - 8.6 km
  • Strong - 9 min drive - 11.9 km

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Burger King - ‬18 min walk
  • ‪KFC - ‬18 min walk
  • ‪People's Choice Kitchen - ‬3 min drive

About this property

Best Western The Inn At Rochester Airport

Hotel near University of Rochester in Rochester
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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  • Air conditioning
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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1006 reviews
Rating 8 - Good. 274 out of 1006 reviews
Rating 6 - Okay. 170 out of 1006 reviews
Rating 4 - Poor. 88 out of 1006 reviews
Rating 2 - Terrible. 77 out of 1006 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ali Akbar

Liked: Cleanliness, amenities, property conditions & facilities
Towels weren't clean. Hopefully they'll be nice and clean next time.
Stayed 1 night in Oct 2025

8/10 Good

Janet

Travelled with group
Positives: economical price, very convenient to airport, close to University of Rochester, plentiful breakfast included, cleaning staff were friendly. Negatives: used towels were hanging on the back of the bathroom door when we arrived (easy to miss when the door is open), front desk attendant did not have authority to make decisions about reservation changes and told us we'd have to wait until manager came back a couple days after we left.
Stayed 1 night in Nov 2025

10/10 Excellent

Lionel

Stayed 1 night in Nov 2025

10/10 Excellent

Luz

Stayed 1 night in Oct 2025

6/10 Okay

David Michael, Mt. Prospect

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was ok. You are basically at the airport. Staff was fine and there is a free shuttle. Poor water pressure from the shower. The TV continually had a window pop up that blocked part of the screen. The breakfast was ok at best for this type of deal. Coffee was lukewarm and if you like the blue or yellow sweetener you should bring your own.
Stayed 3 nights in Nov 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had to stay an extra night due to the government shut down and planes being canceled. Good breakfast, very quiet. Friendly, accommodating staff. They went out of their way to provide good service!
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Staff very accommodating, polite & friendly. Excellent breakfast. Very clean and quiet.
Stayed 1 night in Nov 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, but it’s too close to the airport. You could hear the airplanes going and coming, and sometimes it was quite loud. This happened all day long most notably at night.
Stayed 1 night in Nov 2025

2/10 Terrible

Lewis

Stayed 2 nights in Nov 2025

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed at Best Western (just across the street from the Rochester airport) last night to get a VERY early flight. Flight was canceled at midnight. Needed to reserve for an additional day. Seroto ( I am sure that I don’t have the spelling correct) at the reception desk was EXTREMELY helpful. He allowed us to stay in our room until the one we reserved was available. He came to our room to tell us we could move. Very clean rooms. Thank you so much!!
Stayed 1 night in Nov 2025

4/10 Poor

Brendan

Stayed 2 nights in Oct 2025

8/10 Good

Aeysha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Aug 2025

10/10 Excellent

Emmanuel

Very nice for the location, right next to the airport
Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
Quick and easy checkin. Room and whole hotel smelled amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Deborah, Interlaken

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super close to airport with airport shuttle services! It’s noisy because it’s SO close to the airport, but we just needed somewhere to sleep for an early flight.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

2/10 Terrible

jie

Stayed 1 night in Nov 2025

6/10 Okay

Bryce

Travelled with family
Liked: Staff & service
Decent for a quick overnight stay. - Staff was great - Room was decent - Breakfast was not good (eggs were overcooked)
Stayed 1 night in Oct 2025

10/10 Excellent

TERESA

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and comfortable clean room
Stayed 1 night in Oct 2025

6/10 Okay

Gary

Liked: Property conditions & facilities, room comfort
Room was comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Liked: Amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Oct 2025

10/10 Excellent

Yimeng

Stayed 1 night in Sep 2025

4/10 Poor

Alexander Joseph

Stayed 1 night in Oct 2025

10/10 Excellent

Rich

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2025