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Best Western The Inn At Rochester Airport

2.5 star property
Hotel near University of Rochester in Rochester

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Photo gallery for Best Western The Inn At Rochester Airport

Lobby
Exterior
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
395 Buell Road, Rochester, NY, 14624
  • Place, Genesee River
    ‪1 min drive‬
  • Place, University of Rochester
    ‪4 min drive‬
  • Place, Rochester Institute of Technology
    ‪7 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪5 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Living Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Rochester

Close to airport.Within 3 miles (5 km) of this Rochester hotel, you'll find Genesee Valley Park and Genesee River. University of Rochester and Strong Memorial Hospital are also within 3 miles (5 km).

What's nearby

  • Genesee River - 1 min drive - 2.2 km
  • University of Rochester - 4 min drive - 4.0 km
  • Strong Memorial Hospital - 5 min drive - 4.4 km
  • Rochester Institute of Technology - 7 min drive - 8.6 km
  • Strong - 9 min drive - 11.9 km

Getting around

  • Rochester Station - 7 min drive
  • Greater Rochester Intl. Airport (ROC) - 2 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪Burger King - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪KFC - ‬18 min walk
  • ‪Little Caesars Pizza - ‬17 min walk

About this property

Best Western The Inn At Rochester Airport

Hotel near University of Rochester in Rochester
A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Best Western The Inn At Rochester Airport. Free self parking is available.

This Rochester hotel is smoke free.

  • 55 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Best Western The Inn At Rochester Airport offers 55 accommodations with coffee/tea makers and complimentary weekday newspapers. Each accommodation is individually furnished. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Extended parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Rochester Airport
Best Western Rochester Airport
The At Rochester Rochester
Best Western The Inn At Rochester Airport Hotel
Best Western The Inn At Rochester Airport Rochester
Best Western The Inn At Rochester Airport Hotel Rochester

Best Western The Inn At Rochester Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 406 out of 1004 reviews
Rating 8 - Good. 269 out of 1004 reviews
Rating 6 - Okay. 168 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 74 out of 1004 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Adrienne

Stayed 1 night in Jan 2026

10/10 Excellent

Terrell

Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Xu, Fremont

Stayed 3 nights in Sep 2025

2/10 Terrible

Lisa

Disliked: Staff & service, room comfort
Noise and not good food
Stayed 1 night in Dec 2025

4/10 Poor

Katherine

My flight was delayed overnight, so conveniently there was still one room available at this Best Western. The shuttle from the Rochester airport was quick and easy, but once we got to the hotel, the experience went downhill. Their system was down so there were no room keys and any time I needed to leave my room, i had to ask the front desk to open my door. All the vending machines were broken and there was no food or water bottles available. The shuttle driver/receptionist gave me a sprite, which was appreciated, but that combined with the room having multiple stains on everything and being on the dirtier side, is definitely overpriced for what they are able to offer. A place to stay in case of an emergency, but do not recommend staying here if you have the option to stay somewhere else.
Stayed 1 night in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Arrived downstairs at 4 am. No shuttle! No offer to provide taxi for those of us who had paid to park at hotel for week OR who had chosen this hotel over others that had shuttles that were not advertised as 24/7
Stayed 1 night in Dec 2025

10/10 Excellent

Sobananantha

Tg
Stayed 1 night in Dec 2025

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2025

8/10 Good

Aisha

Stayed 1 night in Dec 2025

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee bar is awesome lots and lots of choices! Night front office staff was so nice and personable. Now the room was one of the cleanest we'll put together rooms I have ever stayed at.
Stayed 1 night in Nov 2025

2/10 Terrible

Chrystal-Dara

Business traveller
Disliked: Cleanliness, staff & service, amenities
The place smells and is unkempt. Sink was dirty with toothpaste and someone’s facial hair. The shower also had a lot of hair by the drain. The best was not made property nor were the sheets clean. I DO NOT RECOMMEND. If it’s one night stay in the airport. If more find somewhere else.
Stayed 1 night in Dec 2025

6/10 Okay

CHARLES

Liked: Cleanliness, staff & service
Room too small. Little space for suitcases and hanging clothes.
Stayed 1 night in Dec 2025

8/10 Good

Jean Luc

Stayed 1 night in Dec 2025

2/10 Terrible

Bob

Stayed 2 nights in Dec 2025

6/10 Okay

Ty

Stayed 1 night in Dec 2025

8/10 Good

Aymeric

Stayed 2 nights in Nov 2025

10/10 Excellent

Edyta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came into town late at night without reservation, after walking out of the lobby of other 2 star hotel due to cleanliness, we arrived at BW and decided to stay the night. It's an older hotel and shows It's age, but the way is maintained it makes up for it. From the room, through lobby all the way through the breakfast area everything shines! Even waffle maker was clean and caked up batter free. The staff was courteous and very pleasant. I will be back.
5 stars!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Jolinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was a great experience, room was clean and bed was roomy and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful. Room was clean but lacked Kleenexes and , body wash. Settle was right on time, helpful with bags, friendly with passengers.
Stayed 1 night in Dec 2025

10/10 Excellent

Krystal

Liked: Cleanliness, property conditions & facilities
Rooms were clean and staff was very friendly
Stayed 1 night in Dec 2025

8/10 Good

Rebecca

Stayed 1 night in Dec 2025

2/10 Terrible

Barbara, Trumansburg

Disliked: Staff & service, property conditions & facilities
No soap, lotion or tissues in bathroom.
Stayed 1 night in Dec 2025

8/10 Good

Kristi

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The bed was comfortable. Lobby was not inviting or did not feel clean. Front staff was
Stayed 2 nights in Dec 2025

10/10 Excellent

JoAnne

Stayed 1 night in Nov 2025