Comfort Suites Rochester Henrietta University Area

2.5 star property
Hotel near Monroe Community College in Rochester

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Pool
Lobby
Coffee service
Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    ‪13 min walk‬
  • Monroe Community College
    ‪3 min drive‬
  • Tim Hortons Iceplex
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪10 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Rochester

Heart of Rochester.At this Rochester hotel, you'll be within 3 miles (5 km) of Monroe Community College and 6 miles (10 km) of University of Rochester. Highland Park and Rochester Institute of Technology are also within 6 miles (10 km).

What's nearby

  • Marketplace Mall - 13 min walk
  • Monroe Community College - 3 min drive
  • Rochester Institute of Technology - 8 min drive
  • University of Rochester - 9 min drive
  • Strong - 11 min drive

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

Comfort Suites Rochester Henrietta University Area

Hotel near Monroe Community College in Rochester
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness center, a picnic area, and coffee/tea in a common area. Free self parking is available.

This Rochester hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English

Property amenities

Family friendly

  • Grocery/convenience store
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 290 out of 1007 reviews" "
Rating 8 - Good. 266 out of 1007 reviews" "
Rating 6 - Okay. 180 out of 1007 reviews" "
Rating 4 - Poor. 134 out of 1007 reviews" "
Rating 2 - Terrible. 137 out of 1007 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

SAMUEL, NChili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Nov 2024

6/10 Okay

Deborah

na
Stayed 2 nights in Oct 2024

2/10 Terrible

Thomas

Stayed 2 nights in Sep 2024

6/10 Okay

Rebecca

Travelled with family
Hotel is in need of some good renovations…very dated compared to other hotels in area. It served its need but carpets, beds, bathrooms all look very old and worn. Would not be my choice in future if I can help it. Pictures make it look much nicer than it is.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Needs renovation
We were there for one night only. Check-in was quick. Breakfast was awesome and the staff were friendly. Only thing is, the entire place needs to be renovated. The elevator needs washing. Our room didn't have floor mat for the shower. We had to ask the front desk for pull-out sofa cover (other hotels have them ready for use in the closet). We will not book there next time we're in the area until they make the place better and cleaner.
Stayed 1 night in Oct 2024

6/10 Okay

Larry

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Oct 2024

2/10 Terrible

Jill

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled and was dirty.
Stayed 1 night in Oct 2024

8/10 Good

Catherine A

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Cassandra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Box spring was broken, mattress sagged to the floor in the middle, no remote in room - requested every night but staff did not get one for the room.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

10/10 Excellent

Maggie M. N.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, definitely will come back to stay whenever I come visit RIT
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Halaaldane2007

Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Never again!
When I checked in the keys didn’t work.I went down to the front desk the person who was supposed to be there wasn’t. I stood there waiting for at least 15 minutes. The phone that was there to call for assistance was broken. Finally anther man came and helped me. The room was nice but when I stepped into the shower I almost fell because the tub was slippery. Went down for breakfast there were no eggs or sides. Same thing the next morning. There had been eggs but there weren’t there and 15 minutes later I went back they hadn’t refilled the eggs yet.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and horrible customer service.
Tried to cancel my reservation as I arrived as the hotel is in complete disrepair, not cleanly and very very dated. It appeared as though the hotel was out of business as the outside was as abismal as the inside. Tried to get my money back and neither hotels.com and the hotel itself were responsive. I’m still waiting for a call from the hotel manager for my refund. Do not stay there - sleeping in your care would be more comfortable!
Stayed 1 night in Oct 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No coffee in the morning, minor TV issues. OK not great
Stayed 4 nights in Oct 2024

2/10 Terrible

Rosa

Disliked: Staff & service
Bad
Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Bridget

Liked: Staff & service
Felt more like a cheap motel. Things were old and not the cleanest
Stayed 1 night in Sep 2024

4/10 Poor

Susan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was trying their best to make things run smoothly but they needed more support. The breakfast area wasn’t appropriately stocked, there was no milk and no coffee. The cream was spoiled and there seemed to be a few staff trying to do everything. The elevator was out of order as was the ice machine.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gill

Stayed 1 night in Aug 2024

2/10 Terrible

tracy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfactory hotel and service
Upon entry, tv remote was missing, desk attendant related that he would get one from another room when he had time, half hour later, he supplied one that did not work on the tv. He thought my girlfriend was being aggressive at that point and threatened to call police. I told him that was fine even though this was not a police matter. The police arrived and told us to leave the premices and contact the third party( hotels . Com) for a refund.
Stayed 1 night in Oct 2024