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Comfort Suites Rochester Henrietta University Area

2.5 star property
Hotel near Monroe Community College in Rochester

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Coffee service
Pool

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    13 min walk
  • Fair and Expo Center
    3 min drive
  • Monroe Community College
    3 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    10 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Rochester Marketplace Inn
Breakfast included
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1000)
The price is CA $129
per night
CA $147 total
includes taxes & fees
5 Dec - 6 Dec
Best Western Rochester Marketplace Inn

About the area

Rochester

Heart of Rochester.At this Rochester hotel, you'll be within 3 miles (5 km) of Monroe Community College and 6 miles (10 km) of University of Rochester. Highland Park and Rochester Institute of Technology are also within 6 miles (10 km).

What's nearby

  • Marketplace Mall - 13 min walk - 1.1 km
  • Monroe Community College - 3 min drive - 3.7 km
  • Rochester Institute of Technology - 8 min drive - 8.0 km
  • University of Rochester - 9 min drive - 7.4 km
  • Strong - 11 min drive - 10.8 km

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

Comfort Suites Rochester Henrietta University Area

Hotel near Monroe Community College in Rochester
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness center, a picnic area, and coffee/tea in a common area. Free self parking is available.

This Rochester hotel is smoke free.

  • 66 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Languages

English

Property amenities

Family friendly

  • Grocery/convenience store
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 293 out of 1000 reviews" "
Rating 8 - Good. 266 out of 1000 reviews" "
Rating 6 - Okay. 181 out of 1000 reviews" "
Rating 4 - Poor. 129 out of 1000 reviews" "
Rating 2 - Terrible. 131 out of 1000 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Stayed 2 nights in Sep 2024

6/10 Okay

Rebecca

Travelled with family
Hotel is in need of some good renovations…very dated compared to other hotels in area. It served its need but carpets, beds, bathrooms all look very old and worn. Would not be my choice in future if I can help it. Pictures make it look much nicer than it is.

6/10 Okay

Mary, Yonkers

Disliked: Property conditions & facilities
For the most part, the room was clean except for a dirty washcloth left in the bathroom. The tub was slow to drain resulting in standing in ankle deep water during my shower. This was reported promptly but never addressed during my 4 night stay. In addition, the room phone was broken but never addressed. The window has 2 hangers wedged in to act as a lock b/c the actual lock was broken.
Stayed 5 nights in Aug 2024

10/10 Excellent

Rita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kam

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Deanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting with check in, the front desk provided very limited information as the keys were given. We had to ask about breakfast times. Upon opening the door to our room, we were filled with a very strong air freshener smell covering up some odor. As the air freshener smell faded, the smell of Marijuana became very evident. The room was not stocked with any bathtowels and only had one trash can in the bathroom Also, the sofa bed still had bedding on it from a previous guest and there was no clean bedding for it in the room. We had to get it ourselves from the front desk. We had to get the towels from the front desk as they had no staff to bring them to us. The next morning the breakfast was very busy and everything was out. The breakfast attendant was filling up things while talking on his personal cell phone and not really paying attention to everything that was out. On our second night, the sink start filling up as if it was plugged. It then began filling up from the pipe with all the gross sewage. The next morning, we informed the front desk that it was plugged and it needed to be fixed. The desk attendant said it would be taken care. When we arrived back in the evening, it was not fixed and would not drain at all. It smelled awful. The front desk said there was nothing to be done about it as they didn't have the staff. We had to wash out hands and brush our teeth with the tub faucet. It continued to smell bad all night and as the hotel was full, we couldn't switch rooms.
Stayed 3 nights in Aug 2024

4/10 Poor

Manjunath

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 4 days. We kept requesting for cleaning room multiple days. Staff including front desk, kept saying yes and agreeing to arrange next day. They never cleaned our room and also never changed the towels. Bad experience.
Stayed 4 nights in Aug 2024

4/10 Poor

Stephen

Travelled with family
Disliked: Property conditions & facilities
Leak in the shower ceiling. Wasn’t new. Moved us quickly.
Stayed 1 night in Aug 2024

4/10 Poor

Adrian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down, dingy and not very clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Fanny

Disliked: Property conditions & facilities
N/a
Stayed 2 nights in Aug 2024

8/10 Good

Saritha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Service was bad we didn’t receive any towels when we talked to the front desk receptionist he told us there was no clean towels available also when we called the front desk they didn’t answer the call and finally there was no supervisors or managers to answer our request at night time.
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in and checked out the same night! Terrible
Stayed 2 nights in Aug 2024

4/10 Poor

Shawna

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty and gross. Would never stay again. Staff was trying their best
Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Stayed 3 nights in Aug 2024

2/10 Terrible

Adrian

Travelled with family
Disliked: Staff & service, property conditions & facilities
Worst Hotel Ever
First they had no towels or toilet paper in the room. We were there 3 days the front desk had no towels. I have never stayed at a hotel were I couldn’t shower. There is no cleaning service during your stay. Quite possibly the worst hotel I’ve ever been to. I was charged $300 a night to sleep on an old lumpy mattress and every tv channel was cnn except for 3 others. Just avoid at all costs!
Stayed 2 nights in Aug 2024

10/10 Excellent

Isoac

Stayed 1 night in Aug 2024

8/10 Good

Clay

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel experience ever. Room smelled terrible — moldy, smoke. Staff could not help. Limited towels available. Mattresses old and uncomfortable, with loud pinging sounds. Tub did not drain well. Not usually a picky traveler but my experience here was horrible. Left after first night of a planned two night stay.
Stayed 2 nights in Aug 2024

4/10 Poor

Fanny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Travelled with partner
All in all, it was. Place to lay your head.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
the property was disgustingly dirty, then we complained and expedia told the hotel we were checking out and they tried kicking us out!
Stayed 2 nights in Aug 2024

2/10 Terrible

Troy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel had no towels for our room or the pool. We went to Walmart and bought towels in order to be able to shower. The room smelled musty. The staff was rude. Never staying there again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Just not very pleasant
We stayed in the exact same room as a year ago, but now it seemed a little dirty and worn. The sink had not been cleaned properly. The TV and/or remote did not work. The thin bedsheet was directly on the mattress - no mattress pad (but it was fairly comfy). There was no non-decaf coffee for the in-room coffeemaker and the non-decaf coffee at breakfast was empty for 15 minutes. There were no cups at the juice machine, but you could take one from the coffee. The overall experience just wasn't very pleasant and we won't be returning next year.
Stayed 1 night in Aug 2024

2/10 Terrible

Aunel

Disliked: Cleanliness, staff & service, property conditions & facilities
Will no recommend
Stayed 2 nights in Jul 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels and poor service. Breakfast options were limited including out of service coffee maker.
Stayed 1 night in Aug 2024