Heart of Rochester.At this Rochester hotel, you'll be within 3 miles (5 km) of Monroe Community College and 6 miles (10 km) of University of Rochester. Highland Park and Rochester Institute of Technology are also within 6 miles (10 km).
What's nearby
Marketplace Mall - 13 min walk
Monroe Community College - 3 min drive
Rochester Institute of Technology - 8 min drive
University of Rochester - 9 min drive
Strong - 11 min drive
Getting around
Rochester Station - 15 min drive
Buffalo Niagara Intl. Airport (BUF) - 66 min drive
Restaurants
Chick-fil-A - 3 min drive
Starbucks - 3 min drive
McDonald's - 2 min drive
McDonald's - 3 min drive
Starbucks - 13 min walk
About this property
Comfort Suites Rochester Henrietta University Area
Hotel near Monroe Community College in Rochester
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness center, a picnic area, and coffee/tea in a common area. Free self parking is available.
This Rochester hotel is smoke free.
66 guestrooms or units
3 levels
To-go breakfast (free)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Express check-out
Front-desk safe
Convenience store
Outdoor picnic space
Computer for guest use
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.
This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Languages
English
Property amenities
Family friendly
Grocery/convenience store
Microwave
Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
RV/bus/truck parking on site
Food and drink
Free on-the-go breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
Coffee/tea in common area(s)
Things to do
Fitness center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Cable channels
Flat-screen TV
Pay movies
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Hair dryer
Private bathroom
Shower/tub combination
Towels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Desk
Free local calls
Iron/ironing board
Laptop-friendly workspace
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
We should mention
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester
Comfort Suites Rochester Henrietta University Area Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel is in need of some good renovations…very dated compared to other hotels in area. It served its need but carpets, beds, bathrooms all look very old and worn. Would not be my choice in future if I can help it. Pictures make it look much nicer than it is.
Rebecca
10/10 Excellent
Verified traveller
Travelled with family
21 Oct 2024
Liked: Staff & service, room comfort
Disliked: Cleanliness
Needs renovation
We were there for one night only. Check-in was quick. Breakfast was awesome and the staff were friendly. Only thing is, the entire place needs to be renovated. The elevator needs washing. Our room didn't have floor mat for the shower. We had to ask the front desk for pull-out sofa cover (other hotels have them ready for use in the closet). We will not book there next time we're in the area until they make the place better and cleaner.
When I checked in the keys didn’t work.I went down to the front desk the person who was supposed to be there wasn’t. I stood there waiting for at least 15 minutes. The phone that was there to call for assistance was broken. Finally anther man came and helped me. The room was nice but when I stepped into the shower I almost fell because the tub was slippery. Went down for breakfast there were no eggs or sides. Same thing the next morning. There had been eggs but there weren’t there and 15 minutes later I went back they hadn’t refilled the eggs yet.
Tried to cancel my reservation as I arrived as the hotel is in complete disrepair, not cleanly and very very dated. It appeared as though the hotel was out of business as the outside was as abismal as the inside. Tried to get my money back and neither hotels.com and the hotel itself were responsive. I’m still waiting for a call from the hotel manager for my refund. Do not stay there - sleeping in your care would be more comfortable!
The staff was trying their best to make things run smoothly but they needed more support. The breakfast area wasn’t appropriately stocked, there was no milk and no coffee. The cream was spoiled and there seemed to be a few staff trying to do everything. The elevator was out of order as was the ice machine.
Upon entry, tv remote was missing, desk attendant related that he would get one from another room when he had time, half hour later, he supplied one that did not work on the tv. He thought my girlfriend was being aggressive at that point and threatened to call police. I told him that was fine even though this was not a police matter. The police arrived and told us to leave the premices and contact the third party( hotels . Com) for a refund.