Heart of Rochester.At this Rochester hotel, you'll be within 3 miles (5 km) of Monroe Community College and 6 miles (10 km) of University of Rochester. Highland Park and Rochester Institute of Technology are also within 6 miles (10 km).
What's nearby
Marketplace Mall - 13 min walk
Monroe Community College - 3 min drive
Rochester Institute of Technology - 8 min drive
University of Rochester - 9 min drive
Strong - 11 min drive
Getting around
Rochester Station - 15 min drive
Buffalo Niagara Intl. Airport (BUF) - 66 min drive
Restaurants
Chick-fil-A - 3 min drive
Starbucks - 3 min drive
McDonald's - 2 min drive
McDonald's - 3 min drive
Starbucks - 13 min walk
About this property
Comfort Suites Rochester Henrietta University Area
Hotel near Monroe Community College in Rochester
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Comfort Suites Rochester Henrietta University Area also features a fitness center, a picnic area, and coffee/tea in a common area. Free self parking is available.
This Rochester hotel is smoke free.
66 guestrooms or units
3 levels
To-go breakfast (free)
Coffee in lobby
Dry cleaning
Front desk (24 hours)
Express check-out
Front-desk safe
Convenience store
Outdoor picnic space
Computer for guest use
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.
This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.
Languages
English
Property amenities
Family friendly
Grocery/convenience store
Microwave
Refrigerator
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
RV/bus/truck parking on site
Food and drink
Free on-the-go breakfast available daily 6 AM–9 AM
Coffee/tea in common area(s)
Things to do
Fitness center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Braille signage
Elevator
Wheelchair accessible (may have limitations)
Room amenities
Entertainment
Cable channels
Flat-screen TV
Pay movies
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Hair dryer
Private bathroom
Shower/tub combination
Towels
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Desk
Free local calls
Iron/ironing board
Laptop-friendly workspace
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Kids stay free! Children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 100.00 per accommodation, per stay
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
We should mention
Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester
Comfort Suites Rochester Henrietta University Area Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 301 out of 1010 reviews" "
10 - Excellent
301
Rating 8 - Good. 279 out of 1010 reviews" "
8 - Good
279
Rating 6 - Okay. 180 out of 1010 reviews" "
6 - Okay
180
Rating 4 - Poor. 128 out of 1010 reviews" "
4 - Poor
128
Rating 2 - Terrible. 122 out of 1010 reviews" "
2 - Terrible
122
7.2/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Mary, Yonkers
25 Aug 2024
Disliked: Property conditions & facilities
For the most part, the room was clean except for a dirty washcloth left in the bathroom. The tub was slow to drain resulting in standing in ankle deep water during my shower. This was reported promptly but never addressed during my 4 night stay. In addition, the room phone was broken but never addressed. The window has 2 hangers wedged in to act as a lock b/c the actual lock was broken.
Overall the hotel was dated and disappointing. The pool was closed and under repairs. The main area is in need of some new paint and minor renos. Skipped breakfast but do not think I missed much. Elevator was dirty and old and room had a musty smell when we came in. Light in the bathroom kept flickering and room was okay but nothing special. Picked hotel based on price but would not stay here again. One positive was the bed was comfy and slept soundly.
It was so so bad. Their pictures online are so deceiving. My kids started calling this place the uncomfortable inn. It truly was our least favorite hotel out of our entire 2 week trip across the east.
Cons:
Air conditioner smelled like someone peed on it so we went without cool air.
Room stunk like a teenage boy's locker room/garbage can.
Hotel not well maintained. Staff appeared lazy.
Rusty paint coming up in pool area.
Blow dryer in bathroom broken that was attached to wall.
Never had pool towels available but instead they put up wet floor signs.
Found old yucky towel under sink to stop a leak.
Pro:
We dont have to stay here anymore
I know there’s a bar for motels in terms of quality and convenience - those are the things you pay for in a nicer place. The issues with this place went deeper. The room has a musty basement smell and the carpets were damp. The trash in all public spaces was overflowing all day and night. The dining area was sticky and smelled like pot. Room service sprayed some heavy duty odor control spray but it didn’t touch the smell in that room. There were no towels, or two towels at a time by the pool - not nearly enough for the families trying to use it. The staff seemed really unhappy, even though they tried to be helpful.
we were greeted at the entrance by 2 overflowing garbage cans and probably about 100 cigarette butts.....but the beds very good and we had 4 pillows each...we think you should have non slip in the tubs ....other than that it was ok