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Hyatt Regency Rochester

3.5 star property
3.5-star hotel near Rochester Riverside Convention Center, connected to the convention center

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Photo gallery for Hyatt Regency Rochester

Front of property - evening/night
City view
Lounge
Terrace/patio
Point of interest

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
125 East Main Street, Rochester, NY, 14604
  • Rochester Riverside Convention Center
    ‪2 min walk‬
  • Genesee River
    ‪4 min walk‬
  • Blue Cross Arena
    ‪7 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, River View (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (High Floor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (High Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (High Floor)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

Suite, 1 King Bed (Skyline)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View

  • 33 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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  • Pool
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  • Restaurant
4.2 out of 5, Very good, (737)
The price is CA $224
per night
CA $261 total
includes taxes & fees
18 Mar - 19 Mar
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About the area

Rochester

City center stay.You'll be steps from Rochester Riverside Convention Center and within a 10-minute walk of Blue Cross Arena with a stay at this Downtown Rochester hotel. Eastman School of Music and Strong are also within half a mile (1 km).

What's nearby

  • Rochester Riverside Convention Center - 2 min walk
  • Blue Cross Arena - 7 min walk
  • Eastman School of Music - 8 min walk
  • Strong - 10 min walk
  • University of Rochester - 4 min drive

Getting around

  • Rochester Station - 10 min walk
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪Branca Midtown - ‬5 min walk
  • ‪Bar Bantam - ‬4 min walk
  • ‪RoCoCo Coffee Co. - ‬3 min walk
  • ‪The Street - Craft Kitchen & Bar - ‬1 min walk

About this property

Hyatt Regency Rochester

3.5-star hotel near Rochester Riverside Convention Center, connected to the convention center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

WiFi is free in public spaces. A fitness center, a terrace, and a vending machine are also featured at the business-friendly Hyatt Regency Rochester. Parking is available for a fee.

This 3.5-star Rochester hotel is smoke free.

  • 341 guestrooms or units
  • 25 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Rochester offers 341 accommodations with iPod docking stations and safes. Pillowtop beds feature down comforters. 55-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends: USD 10-22 for adults and USD 9-15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 72
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 60 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 22 for adults, and USD 9 to 15 for children
  • Covered self parking fee: USD 17.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Regency Hotel Rochester
Hyatt Regency Rochester
Hyatt Rochester
Rochester Hyatt
Rochester Hyatt Regency
Hyatt Regency Rochester Hotel Rochester
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Hotel
Hyatt Regency Rochester Rochester
Hyatt Regency Rochester Hotel Rochester

Hyatt Regency Rochester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 96 out of 1001 reviews
Rating 2 - Terrible. 85 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Peter James

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The pool was never open. The toilet clogged. Restaurants and cafe hours did not match postings. Coffee pot in room didn’t work. Had to change rooms. No nearby restaurants or shopping. Impossible to find nearby places to eat. Close to Blue Cross Arena.
Stayed 1 night in Nov 2024

8/10 Good

Peter James

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Perfect to get to the Blue Cross Centre.
Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in with friendly staff!
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay for a wedding at the Winter Garden
Stayed 1 night in Nov 2024

4/10 Poor

Concetta

Liked: Cleanliness, property conditions & facilities
Jessica , the bartender/waitress was AMAZING! The staff at the check in desk did not do their job. I asked for our room to be turned over. I gave her our room number and she said that she will make sure that it would get done ; it didn’t . Also , more disturbing, it that someone tried to get into our room which was very scary and unsettling . When I told a different staff member when checking out, she said she would look into it .. couldn’t be bothered . Also, it would be nice if they had a continental breakfast like most hotels in the area offer .
Stayed 3 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Goran

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Loveleen

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service
Stayed 2 nights in Nov 2024

10/10 Excellent

Yu Hong Felix

Stayed 1 night in Nov 2024

6/10 Okay

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Denise

Liked: Cleanliness, property conditions & facilities
Better service and accommodations
Stayed 1 night in Nov 2024

10/10 Excellent

Darrell

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Checked in and the a/c wasnt working. Cakked the front desk and informed them. Went to dinner and came back and it was fixed! Great response!
Stayed 1 night in Nov 2024

4/10 Poor

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was a party on the 25th floor on Tuesday, partygoers were extremely loud, obnoxious, even visibly drunk, maybe even under the influence well into the night, past midnight. Obvious disregard for others, since it was a Tuesday night.
Stayed 2 nights in Nov 2024

6/10 Okay

Tracy, Blaine

Be aware room is extremely loud. AC wall unit is so loud it will wake you when it comes on and when it turns off extremely loud even for a hotel- made getting any amount of sleep difficult, and the walls are thin you can hear everything in your room elevators and people on other floors very very loud rooms. Nothing awful and nothing great if I visit Rochester again I wouldn’t stay here again simply because there has to be something better for the $$ and the bar staff seemed less than happy to have anyone sit at the bar both evenings we stopped for a drink it was almost as if they were annoyed. Check in took forever due to a slow wifi, maybe it’s me but seems like for a Hyatt I had higher expectations of my stay experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edgardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

cathy

Business traveller
No complaints
Clean room & very comfortable beds. A little noisy but I’m a light sleeper. Was in town for an event at the convention Ctr. Very convenient to have covered access to the convention directly from the hotel and convenient parking too.
Stayed 1 night in Oct 2024

10/10 Excellent

Olivia

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Didn’t get a good view as I wished for.
Stayed 1 night in Oct 2024