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Red Roof Inn Rochester - Henrietta

2.0 star property
Hotel near Veterans Memorial Park in Henrietta

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Exterior
In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Free toiletries, towels, soap, shampoo
Electric vehicle charging station

Reviews

5.4 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    3 min drive
  • Veterans Memorial Park
    4 min drive
  • Fair and Expo Center
    4 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    12 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Super 8 by Wyndham Henrietta/Rochester Area
Breakfast included
Free WiFi
Air conditioning
Parking available
3.2 out of 5, (1002)
The price is CA $93
per night
CA $106 total
includes taxes & fees
28 Nov - 29 Nov
Super 8 by Wyndham Henrietta/Rochester Area

About the area

Henrietta

In Henrietta .You'll find Veterans Memorial Park and Marketplace Mall within 3 miles (5 km) of this hotel. Also, Fair and Expo Center is within 3 miles (5 km) and Cinemark Movies 10 is within 6 miles (10 km).

What's nearby

  • Marketplace Mall - 3 min drive
  • Rochester Institute of Technology - 6 min drive
  • Tim Hortons Iceplex - 7 min drive
  • Strong Memorial Hospital - 9 min drive
  • University of Rochester - 10 min drive

Getting around

  • Rochester Station - 18 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪The Café & Market At Crossroads - ‬7 min drive
  • ‪Lasertron - ‬4 min drive
  • ‪Cracker Barrel - ‬4 min drive

About this property

Red Roof Inn Rochester - Henrietta

Hotel near Veterans Memorial Park in Henrietta
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in a common area, and express check-in. Public spaces have free WiFi. Red Roof Inn Rochester - Henrietta also features express check-out, a front-desk safe, and an ATM. Limited free parking is available on a first-come, first-served basis.
  • 108 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • ATM
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • No elevator (single level property)
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Free local calls
  • Free long-distance calls
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 4 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
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Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.4
Rating 10 - Excellent. 171 out of 1001 reviews" "
Rating 8 - Good. 130 out of 1001 reviews" "
Rating 6 - Okay. 169 out of 1001 reviews" "
Rating 4 - Poor. 200 out of 1001 reviews" "
Rating 2 - Terrible. 331 out of 1001 reviews" "

5.0/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Donald

Disliked: Property conditions & facilities
This place is filthy. Mildew in the bathroom. Bad odors. Toilet barely working trash along the walkways
Stayed 1 night in Oct 2024

2/10 Terrible

Prashanth

Stayed 1 night in Aug 2024

2/10 Terrible

Nicholas

Travelled with family
Disliked: Amenities, property conditions & facilities
This place ia barely fit for homeless people. Room was completely filthy with white splotches everywhere, dried blood on the walls, dead bugs everywhere, smelled like feces abd throwup, the shower caulking was coming off and had mold growing out of the cracks, 2 shampoo bottles in yhe shower and one smelled like bleach the other like elmers glue - both clearly not shampoo. A/c u it was broken. No tv remote. Managements response : the shampoo is different qualities and we will see what we can do about the rest.
Stayed 1 night in Aug 2024

4/10 Poor

Harin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bathrooms were dirty and not hygienic. I complaint night manager about it and she didn't change room even though it was available
Stayed 1 night in Aug 2024

6/10 Okay

Henry

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely the nastiest hotel ever
From the street it looked nice but when I got onto the property there was trash everywhere, and even though it says the hotel is a smoke free property my room reeked of cigarette smoke and wet dog for some reason. The smell was so pungent could hardly sleep, and also the sheets had grease and who knows what kind of stains on them. Also for some reason under the sink when we got to our room the floor under the sink was a puddle that we had to dry up with a towel. There was also a bunch of gnats flying around in the room when we were there. I don't usually leave reviews on hotels but this was genuinely one of the worst hotels I've ever been to, and on top of that they charge you a $50 deposit when you check in that you don't know about when you book on the hotels.com website. If I had known how bad it would be I would have gone with the other hotels in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Sherita

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

JAGJIT, WEST HENRIETTA

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I just like that place
Stayed 1 night in Jul 2024

6/10 Okay

Anita, Mississauga

Travelled with partner
Disliked: Property conditions & facilities
The property needs to be freshen up. Spend some money and have a paint job done. Rooms were okay. Pillows were terrible.
Stayed 1 night in Aug 2024

2/10 Terrible

Beth

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bedding was dirty. Electrical wires exposed and hanging. Wiring was faulty. Unable to use ac on an extremely hot summer night. The staff was very nice and helpful. But the condition of the room was shameful.
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Liked: Staff & service
You get what you pay for. People yelling in the parking lot in the middle of the night.
Stayed 1 night in Aug 2024

4/10 Poor

Heather

Disliked: Property conditions & facilities
Safe was not working, refrigerator door didn't close. Cops there Monday morning and cops there Friday morning.
Stayed 5 nights in Jul 2024

4/10 Poor

Zoe

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Donnell

Stayed 2 nights in Jun 2024

4/10 Poor

Craig

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was dirty with stains on the bed and walls and there was no remote for the TV
Stayed 3 nights in Jul 2024

2/10 Terrible

Joy, Rochester

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Awful smelling rooms and FILTHY WALLS and bathroom. I had to clean the room (literally bought my own supplies)… never again. If I could have, id have moved but we got there late. I could even smell the cigarette smoke when I was sleeping. My stuff smelled like the place by the time I left.
Stayed 2 nights in Jul 2024

6/10 Okay

Sharon

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
Some staff were polite some not. While sitting down stairs on a bench someone on 2nf floor threw dirty water over the rail and it landed on me. I was given no compensation. I am a 77 yr old female who has multiple serious medical conditions.
Stayed 7 nights in Jul 2024

4/10 Poor

Yoseph

Disliked: Cleanliness, amenities, property conditions & facilities
The room had a shower the reeked of wet towel, there was pee in the toilet. I paid extra for the room as well as they said it was ready.
Stayed 1 night in Jul 2024

6/10 Okay

Tiffany

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to strong memorial hospital
Stayed 2 nights in Jul 2024

2/10 Terrible

Terri

Disliked: Cleanliness, staff & service, property conditions & facilities
When I got there you have a deposit to pay and clerk charged me twice then went to first room and ac didn’t work so he moved me to another room where there were flies in the room. I killed 3 but there were more and there were these little bugs crawling on the inside window of the room. So I decided not to stay and requested a refund. It’s based on what conditions you’ll tolerate staying here.
Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs updating bad the oillows are so flat no cusion left in them the blankets are old and stained. Mattresses are cery soft and worn out. Missing tv remote. Rolling chair very outdated and old. Bathroom needs updating mold around the tub seal. But price was fair
Stayed 1 night in Jul 2024

2/10 Terrible

Audra

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was terrible. Utterly disgusting, rooms were filthy and appeared not cleaned in quite some time.
Stayed 1 night in Oct 2023