Residence Inn by Marriott Rochester Henrietta

3.0 star property
Hotel near Marketplace Mall in Rochester

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Rochester Henrietta

Exterior
Indoor pool
Exterior
Smart TV, Netflix
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1300 Jefferson Rd, Rochester, NY, 14623
  • Marketplace Mall
    3 min drive
  • Tim Hortons Iceplex
    4 min drive
  • Monroe Community College
    5 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Room options

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 44.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 71 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

  • 71 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Rochester

In entertainment district.You'll find Marketplace Mall and Tim Hortons Iceplex within 3 miles (5 km) of this hotel. George Eastman Museum is within 6 miles (10 km) and Strong is within 9 miles (15 km).

What's nearby

  • Marketplace Mall - 3 min drive - 2.9 km
  • Tim Hortons Iceplex - 4 min drive - 3.3 km
  • Monroe Community College - 5 min drive - 6.0 km
  • University of Rochester - 7 min drive - 6.4 km
  • Strong - 10 min drive - 10.8 km

Getting around

  • Rochester Station - 14 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Dairy Queen - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Tully's Good Times - ‬9 min walk

About this property

Residence Inn by Marriott Rochester Henrietta

Hotel near Marketplace Mall in Rochester
Residence Inn by Marriott Rochester Henrietta offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

You'll find a 24-hour business center on site. The business-friendly Residence Inn by Marriott Rochester Henrietta also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Rochester hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 4 levels
  • Built in 1987
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
Residence Inn by Marriott Rochester Henrietta offers 139 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Netflix
  • Premium channels
  • Smart TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Eurocard. Cash is not accepted. 

Guests checking in with a pet must contact the hotel in advance to notify the hotel. Failure to do so will result in an extra charge.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Henrietta
Residence Inn Marriott Henrietta Hotel
Residence Inn Marriott Henrietta Hotel Rochester
Residence Inn Marriott Rochester Henrietta Aparthotel
Residence Inn Marriott Henrietta Aparthotel
Residence Inn Marriott Rochester Henrietta
Residence Inn Marriott Henrietta
Residence Inn Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Rochester
Residence Inn by Marriott Rochester Henrietta Hotel Rochester

Residence Inn by Marriott Rochester Henrietta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 338 out of 510 reviews" "
Rating 8 - Good. 125 out of 510 reviews" "
Rating 6 - Okay. 25 out of 510 reviews" "
Rating 4 - Poor. 11 out of 510 reviews" "
Rating 2 - Terrible. 11 out of 510 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Litza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and responsive! Thanks for a lovely stay!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gratus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms that were very clean. Kitchen had all the amenities that you could ask for. Breakfast was great as well with a lot of indoor and outdoor seating options. Staff were very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cinquez

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Amenities
Loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very thin walls. We could hear everything that went on next door to us, including the barking of their dog.
Stayed 1 night in Jun 2024

10/10 Excellent

stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to strong museum.
Stayed 2 nights in Mar 2024

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Lan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, 9 out if 10
Overall, perfect stay, House keeping isnt the best, Servicing is amazing, Staff are the best in the area, Confy over all, BUT blackout curtains not efective, light all inside, that the only part I didnt like.
Stayed 4 nights in May 2024

10/10 Excellent

Chaohong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean. Very happy with the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Stayed 3 nights in May 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clean and quiet. Staff amazing.
Stayed 1 night in May 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my staying, I love the staff and the services
Stayed 1 night in May 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Cheryl, Pittsford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. The breakfast was good. the staff was friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Apr 2024

8/10 Good

Tammy

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel was overall very nice. Breakfast was good, the kids wished there were home fries! Also the waffle was good but a little too sweet. The room was great (the one bedroom was great, kids could go to sleep with the door closed while the adults hung out in the tv area). The only thing is, the shower tub and curtain had mildew!
Stayed 2 nights in Apr 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the staff excellent. Breakfast had plenty of variety and was well-attended.
Stayed 2 nights in Apr 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good for the price. Check-in was great. Alison was very friendly. Location is close to a ton of restaurants and shopping. Highway is close also. The towels were pretty bad, like the thickness of a cleaning rag. Also, there are zero usb ports. Seriously. It's 2024.
Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade when our room wasn't handicap accessible as requested for my elderly mother. We got additional pillows for her too. So courteous, so kind!
Stayed 2 nights in Mar 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A homey experience
Terrific experience from check-in to check-out. I had the same hotel staff for both (Holden) and he was very accommodating with bottles of water at check-in and letting me get back into my room when I forgot something after I turned in my keys. I had a lovely suite that faced the back of the hotel. There was a basketball court with an incredibly bright light facing my window so thankfully the curtains were decently light tight. I was there for 5 nights and worked remotely from my room. The desk was perfect and the desk chair quite comfortable. Internet worked great for my purposes. The climate control worked well and wasn’t super loud like at some hotels. I didn’t need housekeeping services and they respected the “I’m all set” sign. Hotel was pretty quiet at night and is in a location close to everything. The only thing that bothered me on a sensory level (but isn’t worth removing a star) is there was some kind of air freshener scent that permeated the room for the duration of the stay. If my spouse had been with me, it might have been a problem but that would be my only suggestion is to reconsider using them. Otherwise a 10/10 experience and will stay here again!
Stayed 5 nights in Mar 2024

10/10 Excellent

Sanjay

Stayed 4 nights in Mar 2024

8/10 Good

Amy, RIVER FALLS

Liked: Cleanliness, staff & service
Loud music playing late at night in room under mine
Stayed 3 nights in Mar 2024