Woodcliff Hotel and Spa

4.0 star property
Golf Fairport hotel in business district

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Photo gallery for Woodcliff Hotel and Spa

Executive Suite, 1 King Bed
Daily full breakfast for a fee
Indoor pool, open 8:00 AM to 10 PM, sun loungers
Minibar, in-room safe, desk, laptop workspace
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
199 Woodcliff Dr, Fairport, NY, 14450
  • Powder Mills Park
    ‪3 min drive‬
  • Eastview Mall
    ‪4 min drive‬
  • Casa Larga Vineyards
    ‪4 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪22 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll In Shower)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Executive King

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Executive Two Queens

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing Accessible)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 19.8 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Fairport

In Fairport .You'll find Powder Mills Park and Eastview Mall within 2 miles (3 km) of this hotel. Casa Larga Vineyards and OptiGolf Victor NY are also within 3 miles (5 km).

What's nearby

  • Eastview Mall - 4 min drive
  • Casa Larga Vineyards - 4 min drive
  • Erie Canal - 8 min drive
  • Nazareth College - 9 min drive
  • St. John Fisher College - 10 min drive

Getting around

  • Rochester Station - 17 min drive
  • Greater Rochester Intl. Airport (ROC) - 22 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪P.F. Chang's China Bistro - ‬4 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Moe's Southwest Grill - ‬4 min drive
  • ‪Champps Americana - ‬4 min drive

About this property

Woodcliff Hotel and Spa

Golf Fairport hotel in business district
Woodcliff Hotel and Spa offers its guests a full-service spa, a golf course, and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 6039 square feet (561 square meters) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Woodcliff Hotel and Spa. Self parking is free.

This Fairport hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 6 levels
  • 6039 sq ft of conference space
  • 561 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Woodcliff Hotel and Spa offers 236 accommodations with MP3 docking stations and minibars. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested. Housekeeping is provided on request.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Russian, Spanish, Swahili, Ukrainian

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:00 AM–9:00 AM: USD 6.95-20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Golf course
  • Hiking/biking trails
  • Indoor pool
  • Sauna
  • Snowshoeing
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 27 2024 to May 26 2025 (dates subject to change):
  • Swimming pool
The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 16.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6.95 to 20.00 per person
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 10 PM.

Property is also known as

Woodcliff Fairport
Woodcliff Hotel
Woodcliff Hotel Fairport
Woodcliff
Lodge At Woodcliff
Hotel At Woodcliff
At Woodcliff Hotel
Woodcliff Hotel and Spa Hotel
Woodcliff Hotel and Spa Fairport
Woodcliff Hotel and Spa Hotel Fairport

Woodcliff Hotel and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1000 reviews
Rating 8 - Good. 197 out of 1000 reviews
Rating 6 - Okay. 128 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 33 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

BETTY

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our bed sheets had old blood stains on the top sheet. There was a yellow washable stain on the toilet. There was dirt and old bottle cap under the window curtain. We will never stay there again. We stayed there 3 times before and it was nice, that's why we chose it. Woodcliff never gave us a break on the room. Just oh, we are sorry about that. I was not looking for a discount on our room, but it would have been nice to have it offered to us.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Karea

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No breakfast
The restaurant in this hotel it’s always a problem. They stop serving breakfast at 10 AM. There is no lunch.
Stayed 2 nights in Aug 2024

4/10 Poor

Douglass

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Juventino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing. Spa team and bartender were so nice.
Stayed 2 nights in Nov 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

4/10 Poor

Greg

Travelled with partner
Disliked: Cleanliness
Arrived at 4pm and had to wait 1/2hr to check in for our romance resort package room only to be told they only had queen beds available for our RESERVATION. Then turned to a despondent manager who found us a king bed! Wife went to use bathroom in our room and had dried urine on toilet seat! I went down to front desk, because nobody answered when I called down, and was told housekeeping would be right up. About two hours later we get message query how’s your experience with Woodcliff? We replied that bathroom needed cleaning not expecting any response. However, someone did arrive with spray bottle and cloth and cleaned our toilet, leaving the toilet cleaning rag on floor at our front door! Took shower and no shower soap! Went to a very good dinner and waitstaff! Breakfast selections not available, had to go ask for coffee & water refills, a to go box. Generally the facility upkeep is very poor, same litter in stairwells over two days(elevators are just sad), cracked and pealing paint, Wi-Fi rarely worked. As a highway motel, I would give a 3 star rating. Woodcliff has potential, hope they get it together!
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Zz
Stayed 1 night in Oct 2024

6/10 Okay

Terry

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Tyler

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woodcliff Hotel and Spa
We were checked in by Mateo, a very gracious and professional person. Our room was very nice with a fridge, very comfortable king bed and a gorgeous view.
Stayed 2 nights in Oct 2024

4/10 Poor

Vince

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Heather

Business traveller
Liked: Staff & service, room comfort
Ehhh, some good, some not so good
I stayed before & was not impressed this time. The front desk staff are welcoming and friendly. My 1st room had the sofa cushions on the floor, the HVAC unit taken apart w/ a dirty filter on the floor & a spill at the bottom of the fridge remaining from a previous guest. The staff was mortified & immediately moved me to another room. That wasn't bothersome to me, but considering the 4-star rating, wouldn't expect it. The bar staff are friendly. The food was good & they cook the food to order, correctly.The spa is beautiful, but pretentious & overpriced. If you want to enjoy the amenities offered, arrive 15 min early. I booked a massage which was comparably priced & I really enjoyed it. The pedicure I added the following day was abysmal. The girl was friendly, but the pedicure itself was lackluster. I arrived a few min late, (about 8-9 min) & apologized profusely, calling to notify them. It certainly didn't warrant a 30-min pedicure in lieu of the 50-min I paid for. The polish was uneven, some of my existing polish not removed & the experience existed of a literal 30-45 seconds of moisturizer & rinse. I wiped off the excess that wasn't rinsed. Non-existent filing or attention to anything, leaving my toes uneven. Then was charged $10 more b/c "prices went up yesterday". The girls at the desk need add'l training b/c this isn't the environment to speak down to clients. The manager called to make it right and I credit him with his professionalism. I suggest others follow suit.
Stayed 1 night in Aug 2024

8/10 Good

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I previously reviewed the property. Wonderful place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Tony, Markham

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The facility is out dated.
Stayed 1 night in Oct 2024

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great staff. The band at the restaurant was amazing. Perfect stay.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024