SureStay Plus Hotel by Best Western Rocklin

2.5 star property
Hotel near Sierra College in Rocklin

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Reception
Room amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Room amenity
Vending machine

Reviews

7.0 out of 10

Good

Popular amenities

  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Sierra College
    5 min walk
  • Quarry Park
    11 min walk
  • Golfland Sunsplash
    5 min drive
  • Sacramento, CA (SMF-Sacramento Intl.)
    32 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Rocklin

City center stay.A stay at this hotel places you within half a mile (1 km) of Sierra College and 3 miles (5 km) of Johnson-Springview Park. Fountains at Roseville and Placer County Fairgrounds are also within 6 miles (10 km).

What's nearby

  • Sierra College - 5 min walk
  • Golfland Sunsplash - 5 min drive
  • Westfield Galleria at Roseville - 5 min drive
  • Thunder Valley Casino - 11 min drive
  • Folsom Lake State Recreation Area - 11 min drive

Getting around

  • Rocklin Station - 15 min walk
  • Sacramento Intl. Airport (SMF) - 32 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Adalberto's Mexican Food - ‬6 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Sully's Bar and Grill - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Rocklin

Hotel near Sierra College in Rocklin
Public spaces have free WiFi. You'll find a business center on site. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western Rocklin. Free self parking is available.

This Rocklin hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Television in lobby
  • Elevator
  • No smoking on site
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • To-go breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 48
  • Handrails in hallways
  • Hallway handrail height (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 3 children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

SureStay Plus Hotel by Best Western Rocklin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 324 out of 1005 reviews" "
Rating 8 - Good. 217 out of 1005 reviews" "
Rating 6 - Okay. 178 out of 1005 reviews" "
Rating 4 - Poor. 134 out of 1005 reviews" "
Rating 2 - Terrible. 152 out of 1005 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, property conditions & facilities
Clean and good food
Stayed 2 nights in Sep 2024

10/10 Excellent

Indalecio

Stayed 1 night in Sep 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Sep 2024

2/10 Terrible

Brooklynn

Stayed 2 nights in Jun 2024

10/10 Excellent

Ver

Liked: Cleanliness, staff & service, property conditions & facilities
It works
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great in their customer service. Helping me out in a special need for a wedding event. My only drawback was our room was close to the stairs and several people I think were going out all hours of the night and morning to smoke
Stayed 3 nights in Sep 2024

10/10 Excellent

Jerry

The bed and room 316 was too low to the ground and it was very uncomfortable. Other than that everything was wonderful. I stay here often for my job, and I appreciate the courtesy that I always get from the front desk staff. I believe it was Jamie, who checked me in on Wednesday evening and she was very wonderfully polite and cordial and I appreciate that greatly.
Stayed 2 nights in Sep 2024

6/10 Okay

Don

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in staff not attentive, halls all had trash on the floors, seems there was no respect to no smoking, just did not feel like it was a good choice for the trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, well maintained, easy parking, GREAT BREAKFAST, love that they have the ice machine and water dispenser in the lobby. this is our go to place when visiting family in Rocklin.
Stayed 1 night in Sep 2024

2/10 Terrible

Cleve

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good to stay
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The bell boy tried to steal $100 dollars from me! The one with the glasses! He probably needed a tooth brush with all that white filmy gunk on his teeth! He needs to be fired trying to steal from your customers! That is BAD BUSINESS!
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Product of goid people and good training
The entire staff friendly and attentive. Product of good people and superior training. The back door opener didn't work, no real inconvenience. Didn't know early that housekeeping was by request, also no inconvenience.
Stayed 3 nights in Sep 2024

6/10 Okay

Roxana

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pretty old
Stayed 1 night in Sep 2024

10/10 Excellent

John, Tahoe City

Liked: Cleanliness, staff & service, property conditions & facilities
They noticed i was in distress.. not bitter...but def tired. Aopriached me wuth concern and help. PS breakfast was great
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprising
Big surprise. I didnt have much expectations for the price, but the room was comfy and clean and the breakfast was great. the only thing I didn't like the carpet, which looks old and dirty. overall, it has good value.
Stayed 1 night in Sep 2024

6/10 Okay

kevin

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The photos were showing better then actual site. It's very run down. The lobby and breakfast eating were in better condition. The elevator made a lot of noise and we were afraid to use it. No venting in bathrooms on second floor,so they smell.I will not be going back there.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Motel is near Thunder Valley. Motel overall is clean and provides a nice breakfast. Only drawback is the bed pillows are overfilled and end up with beck pain.
Stayed 1 night in Aug 2024

10/10 Excellent

iva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Stayed 2 nights in Aug 2024

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Shay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly understanding and willing to work with you.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 2 nights in Aug 2024

8/10 Good

Kaden

Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Budget hotel with great service
Very good service with very friendly staff. For the price the condition of hotel was acceptable. It’s a budget hotel so wasn’t expecting much but the staff were excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Melinda

Stayed 1 night in Jul 2024