DoubleTree by Hilton Hotel Rocky Mount

4.0 star property
4-star hotel near Golden East Crossing Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Rocky Mount

Lobby
Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Point of interest
Premium bedding, in-room safe, desk, blackout drapes
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Gym
  • Pool

Explore the area

Map
651 N. Winstead Avenue, Rocky Mount, NC, 27804
  • Nash Day Hospital
    10 min walk
  • Nash General Hospital
    10 min walk
  • Rocky Mt Medical Park
    11 min walk
  • Rocky Mount, NC (RWI-Rocky Mount-Wilson Regional)
    16 min drive

Room options

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

One King Bed, Non-Smoking, Accessible

  • Sleeps 2
  • 1 King Bed

Junior Suite, One King Bed, Non-Smoking

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Rocky Mount

City center stay.At this Rocky Mount hotel, you'll be within 3 miles (5 km) of Golden East Crossing Mall and 6 miles (10 km) of Nash County Farmer’s Market. Rocky Mount Mills and Rocky Mount Sports Complex are also within 6 miles (10 km).

What's nearby

  • Nash Day Hospital - 10 min walk
  • Rocky Mount Mills - 4 min drive
  • Golden East Crossing Mall - 5 min drive
  • Rocky Mount Sports Complex - 6 min drive
  • Rocky Mount Event Center - 6 min drive

Getting around

  • Rocky Mount Station - 7 min drive

Restaurants

  • ‪Golden Corral - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Pizza Inn - ‬3 min drive

About this property

DoubleTree by Hilton Hotel Rocky Mount

4-star hotel near Golden East Crossing Mall
DoubleTree by Hilton Hotel Rocky Mount offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and 3 meeting rooms. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Rocky Mount. Free self parking is available.

  • 166 guestrooms or units
  • 4 levels
  • Built in 1986
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Rocky Mount offers 166 accommodations with MP3 docking stations and safes. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10.95 per person
  • 1 restaurant
  • 1 bar
  • Free reception (select days)
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts major credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Rocky Mount
DoubleTree Hilton Rocky Mount
DoubleTree Hotel Rocky Mount
DoubleTree Rocky Mount
Hilton Rocky Mount
Rocky Mount DoubleTree
DoubleTree by Hilton Hotel Rocky Mount Hotel
DoubleTree by Hilton Hotel Rocky Mount Rocky Mount
DoubleTree by Hilton Hotel Rocky Mount Hotel Rocky Mount

DoubleTree by Hilton Hotel Rocky Mount Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1003 reviews" "
Rating 8 - Good. 244 out of 1003 reviews" "
Rating 6 - Okay. 166 out of 1003 reviews" "
Rating 4 - Poor. 84 out of 1003 reviews" "
Rating 2 - Terrible. 84 out of 1003 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
It was very clean in the lobby, and the room was clean, but there was a terrible musty smell- we woke up feeling like we were getting sick, so not sure what the erratic HVAC was blowing on us all night. Fixtures look old, no nightstand or outlets on 1 side of the bed, toilet didn’t flush properly, etc. Needs some love- we expect better from Hilton properties.
Stayed 1 night in Sep 2024

2/10 Terrible

Brianna

Liked: Staff & service
Everyone was really nice.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived to check in, I saw a man walk through with his dog, heading up to his room and I also see a sign that says, "No pets allowed". No one said anything. My room was dirty. Carpet hadn't been vacuumed. There was hair on the bathroom floor and some on the bed which I didn't find till later that night. I went to flush the toilet and it wouldn't flush. I called the front desk and they said they would send someone up but after 5 or 10 min, no one came. Soon the toilet made noise and it was flushing again. The ice machine was broken on the main floor, and 3rd floor. I had to go to 2nd floor to get ice and then that stopped working. The air unit was LOUD and it still felt stuffy in my room. Luckily I did a bit of cleaning and brought spray to make the room smell better. This hotel is unacceptable for the price paid and the so called 4star rating. It sucks and it needs a total remodel. I'm happy not to stay there ever again. I felt so dirty while there.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2024

8/10 Good

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tesla chargers nearby. Restaurant on premises. Very comfortable beds
Stayed 1 night in Sep 2024

10/10 Excellent

Etta Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property/ friendly and professional staff. Clean rooms. Resteurant on property was very convenient.
Stayed 2 nights in Sep 2024

6/10 Okay

Tracy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was closed Carpet in room was wet A bit iverpriced
Stayed 1 night in Aug 2024

6/10 Okay

Crystal

Travelled with family
The bathroom was dirty. The door had to be slammed in order to close all the way. The fan in bathroom did not work. The pillows were flat.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Amenities
Car chargers are old and don’t work.
Stayed 1 night in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
we stay here every time we drive South. My kids love the pool and the staff is very friendly Rooms are always clean
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice
Stayed 1 night in Aug 2024

8/10 Good

Devin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The vast majority of ice machines, restrooms, and other “amenities” had out of order signs on them. Little frustrating
Stayed 1 night in Aug 2024

8/10 Good

lori

Travelled with family
Liked: Cleanliness, staff & service
The staff, especially housekeeping, was helpful. The ice machines were not working in the lobby and on the 3rd floor
Stayed 4 nights in Aug 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Yuck
When I arrived there was a tray of food in front of my door. Walking in, there was dust, the microwave still had time on it like it was used earlier. One of the lights in the bathroom was out. I saw a shoe print on the floor and the floor looked like it hadn't been cleaned. There was a smell that wasn't too pleasant. It honestly looks as if nothing was wiped down. I actually wiped and disinfected the tables that were dirty. There was no air in the lobby or hallways. This hotel is listed as 4 star but it should be 2 star. Do better please. The best thing were the cookies. I was ready to check out and won't be staying again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Very disappointing for a Doubletree. Booked well ahead for 3 people (king bed w/sofabed). Towels, etc only supplied for 2. Sofa bed only bare mattress when open - found minimal bedding in closet in poor shape. Housekeeping clearly ignored blinking low battery lights on clock & smoke detector, as well as microwave which had apparently been opened mid-cook by previous occupant. Staff was nice but a shoddy example of Doubletree standards.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Two mornings that I was there, I was not happy that they removed the free coffee from the lobby area before 10am. The air conditioner in our room was too loud because it maybe had an old fan so I did not get much sleep.
Stayed 2 nights in Aug 2024

6/10 Okay

Mohneet

Business traveller
Disliked: Property conditions & facilities
This is old building..and the property seems quite.outdated
Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Lousy for a quick night.
This was a disappointing stay. We arrive after midnight and left by 7:30 am the next day. We had driven from Orlando that day and just wanted to sleep before driving to MA the next day. - Toilet ran about every 10 minutes throughout our stay. - The AC did not work and the room was warm all net, - The body was bottle had fallen off the wall. - Shampoo and Conditioner bottles were empty. - Bathroom door handle did not work. - Parking could have been better.
Stayed 1 night in Jul 2024

8/10 Good

maxim

Liked: Cleanliness, staff & service
Overall the the staff were great, the property itself needs some upkeep or renovation. Otherwise the area is fine and they make an overnight stay easy.
Stayed 1 night in Jul 2024

6/10 Okay

FABIAN

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024