The room was so small it barely fit two people led alone 3!!! We were tripping over each other the entire time. There was not enough space to open your luggage. For the 3 of us they gave us one luggage rack! The area to hang cloths was enough for 1 person! No desk or chair. The only trash can was a small one in the bathroom. It looked nothing like the picture; it was clean, but dusty! Breakfast buffet was simple and ordinary, good but very limited selection. When I asked the front desk that we were promised a single bed and a full/queen for 3 people, they told us that they had no such thing and that is all they have!!! Our room had a queen bed and a small sofa (not a fold out sofa bed either). This room literally was sardine can! In the States, making 3 people stay in this size room is against the fire code! We got scammed and I am very unhappy about it. The elevator fit 3-4 people at most without their luggage and it was the only one in the building (for customers and hotel staff and service). The hallways were so tight that you had to pass through single file. The AC was great in the rooms, but there was no AC or ventilation in the hallways, staircase or the elevator! The staff was generally very nice; however the only staff available after 11pm was the front desk person (not persons!); if you needed any last minute thing urgently, good luck. If I was the only one traveling, the room we got would have been fine, but not for a family holiday.