Comfort Suites

2.5 star property
Hotel perfectly located for exploring Roswell

Choose dates to view prices

Photo gallery for Comfort Suites

Exterior
Lobby
Suite, 1 King Bed, Accessible, Non Smoking
Pillowtop beds, desk, laptop workspace, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Laundry
  • Housekeeping

Explore the area

Map
3610 North Main Street, Roswell, NM, 88201
  • New Mexico Military Institute
    ‪4 min drive‬
  • Roswell Museum
    ‪6 min drive‬
  • Alien Zone
    ‪7 min drive‬
  • Roswell, NM (ROW-Industrial Air Center)
    ‪21 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(137 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

8.6 out of 10
Excellent
(69 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Roswell

Heart of Roswell.You'll find Eastern New Mexico Medical Center and Lovelace Regional Hospital within 3 miles (5 km) of this hotel. New Mexico Military Institute and Woof Bowl Dog Park are also within 3 miles (5 km).

What's nearby

  • Eastern New Mexico Medical Center - 3 min drive - 2.3 km
  • New Mexico Military Institute - 4 min drive - 3.0 km
  • Roswell Museum - 6 min drive - 4.5 km
  • Alien Zone - 7 min drive - 5.7 km
  • International UFO Museum - 8 min drive - 5.6 km

Getting around

  • Roswell, NM (ROW-Industrial Air Center) - 19 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Blake's Lotaburger - ‬11 min walk

About this property

Comfort Suites

Hotel perfectly located for exploring Roswell
Comfort Suites offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served daily. A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Comfort Suites. Self parking is free.

This Roswell hotel is smoke free.

  • 68 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Comfort Suites offers 68 air-conditioned accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas and include sofa beds. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

This Roswell hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel Roswell
Comfort Suites Roswell
Roswell Comfort Suites
Comfort Suites Hotel
Comfort Suites Roswell
Comfort Suites Hotel Roswell

Comfort Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 618 out of 1215 reviews
Rating 8 - Good. 291 out of 1215 reviews
Rating 6 - Okay. 160 out of 1215 reviews
Rating 4 - Poor. 72 out of 1215 reviews
Rating 2 - Terrible. 74 out of 1215 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ClairAnn

Stayed 1 night in Mar 2025

10/10 Excellent

Kristy, Meridian I

Liked: Cleanliness, property conditions & facilities
Nice property, however we did not care for the rain-head in the shower.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Key card fail

key card would not work. had to go back and forth from from desk to room multiple times. Finally the card worked and we were able to enter the room. My partner left to retrieve some ice and when he tried to reenter the ket no longer worked. We didn't bother getting a new card and simply stayed in the room until the next morning when we checked out.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Paula

Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and big - hot tub was cloudy so we didn’t use it - bed was hard ) if u like hard beds👍 - service was good and brkf had eggs and sausage. Nice stop for a night
Stayed 1 night in Mar 2025

6/10 Okay

Andrea

Stayed 1 night in Feb 2025

8/10 Good

Lee

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Pretty needs a little work on the cleaning

This was my second stay here. Overall i like the hotel but this time the bathtub and bathroom was not properly cleaned. It wasn’t awful but not great
Stayed 1 night in Mar 2025

4/10 Poor

Aldolfo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice staff. However our room had no shampoo. Thankfully we had our own. They have a white curtain that closes but nothing to black out the room. So the whole night we could see the light from the street in our room.
Stayed 1 night in Mar 2025

6/10 Okay

Fahren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I was extremely disappointed with the cleanliness of this hotel. Upon arriving we noticed a sticky mess that went down the entire hallway to the elevator. The elevator floor was also covered in it, to the point that our shoes stuck and left a residue on the sole. In our room the toilet wouldn’t flush. Maintenance had left for the day, but did return to fix it in about 45 minutes. The fridge hadn’t been cleaned and the shelves were covered with curdled milk and had grown mold. In one area of the room the walls were splattered with what looked to be vomit spray. It was a yellow and brown substance. Everything was coated with a surprisingly thick layer of dust, especially in the corners. The pool was so cloudy that you couldn’t see past the first step. We stayed for 2 nights and on the second day I did ask that the fridge be cleaned. It was wiped down. The desk staff was friendly, but the cleaning staff definitely ruined this stay for us. Overall, I would look somewhere else rather than try this location again.
Stayed 2 nights in Mar 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

Disappointing Stay

We were here for a short overnight stay before a medical appointment in Roswell. Upon entering the hotel the clerk did not acknowledge me and continued to scroll on her cell phone. I finally got her attention and checked in. Our room was not very clean. The floor and couch clearly needed to be vacuumed, but the beds were clean so we got some rest. In the morning breakfast was ok, not a lot of selection, but that was fine. Overall the hotel was disappointing because of the lack of cleanliness in the room and in common areas like the lobby and elevator.
Stayed 1 night in Mar 2025

6/10 Okay

Becky

Stayed 2 nights in Mar 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tommy

Stayed 1 night in Mar 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were excellent. Property needs a little TLC. It looks like they were in the middle of refreshing everything so another month and it should be tip top. Staff was really helpful.
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not recommend this hotel.

The hotel has many safety violations, such as broken electrical covers, ripped carpeting, and a hot tub with a jet that would scald your leg if you sat there. Chemicals in the pool and hot tub were extreme. The jets did not work in the tub. The breakfast apple juice tasted like they took a shortcut and added too much water to it. There was not any regular coffee left. My room was NOT clean, and they had to come plunge my toilet from the first night. This is a common complaint in the reviews. I chatted with others in the elevator, and they reported the same. You should close the hotel and get the repairs done. I will stay at the property next door in the future since I visited to check them out, and everything there looked OK. Next time, I will believe the reviews!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anastacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Christoph

Liked: Staff & service
Wallpaper was missing / peeling off in the bathroom.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025