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Ambassador Thermal Motel

3.5 star property
3.5-star hotel near Polynesian Spa

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Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Exterior
Blackout drapes, soundproofing, iron/ironing board, free WiFi
Standard Apartment, 1 Bedroom | Bathroom
Standard Apartment, 1 Bedroom | Living room
Reviews
8.4

Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Kitchen
    KitchenKitchen
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Popular LocationEat Street5 min walk
  • Popular LocationPolynesian Spa8 min walk
  • Popular LocationRotorua Central Mall14 min walk
  • AirportRotorua (ROT-Rotorua Regional)13 min drive

Room options

Basic Apartment, 1 Bedroom

  • 66 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Basic Studio, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 66 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Economy Apartment, 1 Bedroom

  • 66 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Studio, 1 Double Bed

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Similar properties

Exterior
Arawa Park Hotel
Parking included
Free WiFi
Restaurant
Gym
3.5 out of 5, Good, (1004)
The price is CA $104
per night
CA $119 total
includes taxes & fees
20 Jul - 21 Jul
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About the area

Rotorua

Heart of Rotorua.Within a 5-minute walk of the hotel, you'll find Government Gardens and Rotorua i-SITE Visitor Centre. Eat Street and Sir Howard Morrison Performing Arts Centre are also within half a mile (1 km).

What's nearby

  • Eat Street - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Polynesian Spa - 8 min walk
  • Rotorua Central Mall - 14 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬7 min walk
  • ‪Poco Tapas and Wine - ‬8 min walk
  • ‪Cbk Craft Bar & Kitchen - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬6 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬5 min walk

About this property

Ambassador Thermal Motel

3.5-star hotel near Polynesian Spa
As a guest of Ambassador Thermal Motel, you'll find 2 outdoor swimming pools, an indoor pool, and a children's pool. WiFi is free in public spaces. Ambassador Thermal Motel also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Rotorua hotel.

  • 19 guestrooms or units
  • 2 levels
  • 2 buildings
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Smoking in designated areas
Ambassador Thermal Motel offers 19 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 16 ft
  • Street parking available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable/satellite channels
  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free tea bags/instant coffee
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from June 19 2024 to June 27 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 100 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, debit cards, and cash.

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Ambassador Thermal Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 189 out of 467 reviews" "
Rating 8 - Good. 206 out of 467 reviews" "
Rating 6 - Okay. 53 out of 467 reviews" "
Rating 4 - Poor. 14 out of 467 reviews" "
Rating 2 - Terrible. 5 out of 467 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tanya

Disliked: Property conditions & facilities
Old motel complex, for the price the room was okay however the outside facilities could do with extra cleaning and maintenance. Thermal pool room was quite rundown
Stayed 2 nights in Mar 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomodation. Very central location and fabulous views of lake Rotorua! The spa pool was fabulous. The staff were extremely welcoming and helpful. The accommodation was so clean and spacious. Would highly recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Seclusion
Enjoyed our stay, unit was clean and appeared to be updated throughout. Didn't get time to use the pools or spa even though looking at the spa was a temptation. I liked that even though we were close to shops, restaurants and event centre the motel was in a quieter area without traffic noises.
Stayed 2 nights in Feb 2024

6/10 Okay

Glynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location, dark rooms , poor lights, kitchen good
Stayed 1 night in Feb 2024

6/10 Okay

Karine

Stayed 3 nights in Feb 2024

6/10 Okay

Elizabeth

Travelled with partner
Smelly, the sulphur pool and a unusual smell in the room
Stayed 1 night in Feb 2024

6/10 Okay

Kaylene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly the associate who checked us in was courteous and professional. He was able to arrange for an early check in which we really appreciated. However we could not over look the dirty room,outdoor areas and the pools. As we had chosen this hotel to experience the thermal pool, we just couldn't use it as it was not clean. I would like to caution other guests that the photos are not accurate and if you want to experience thermal pools you may want to consider going elsewhere. In closing the motel is in a great location and easy walking distance to restaurants and attractions in Rotorua.
Stayed 1 night in Feb 2024

6/10 Okay

Joanna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
Very basic motel in need of modernisation. Very expensive for what it was.
Stayed 1 night in Feb 2024

4/10 Poor

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
Nothing good to say about property, only thing to recommend this property is the location, units very run down, major revamp required, so bad we checked out after the 1st night despite having booked for 2 nights
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be able to use the hot pool and spa pool after a long drive/day out. Comfortable bed and air conditioning meant a good sleep.
Stayed 2 nights in Feb 2024

10/10 Excellent

STEVE

Stayed 1 night in Jan 2024

8/10 Good

Carol

Travelled with family, Travelled with family and small children
Needs more things done to it
Stayed 2 nights in Jan 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay -
Stayed 3 nights in Jan 2024

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Iulia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sonia

Stayed 1 night in Jan 2024

10/10 Excellent

suhasini

Travelled with family and small children
Liked: Cleanliness, staff & service
John was an absolute delight to deal with. Great staff and accommodated us. I strongly recommend the hotel to our friends and in future I plan to book at the same hotel. Thank you
Stayed 2 nights in Jan 2024

8/10 Good

Saidah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was good,near the lake best of all we got to park our car infront of the porch which was convenient as my sister has difficulty in moving around.Great place to walk in the cool morning by the lake.
Stayed 1 night in Jan 2024

10/10 Excellent

JAN FRANZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Everything is good from the staff and the room are clean
Stayed 1 night in Jan 2024

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great value for money. Was pretty clean and tidy had everything you needed. Some of the outside areas steps etc a bit tired and need a coat of paint but overall very good
Stayed 1 night in Dec 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, use of laundry was very appreciated, limited dining options.
Stayed 1 night in Jan 2024

6/10 Okay

Rowena

Travelled with group
Stayed 2 nights in Dec 2023

8/10 Good

Nilesh

Travelled with family
Liked: Cleanliness
The management must consider providing soft tissue box, bin in bedroom, and privacy lock to the toilet/bathroom.
Stayed 1 night in Dec 2023

2/10 Terrible

Grace

Stayed 1 night in Dec 2023

6/10 Okay

Teressa

Travelled with family
Liked: Staff & service
The staff were lovely and upgraded our room. The motel is obviously undergoing maintenance which is needed. But we enjoyed the location (walking distance to the lake front and eat street) and the spacious 2 bedroom unit with plenty of space to store bikes.
Stayed 1 night in Dec 2023