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Copthorne Hotel Rotorua

4.0 star property
Hotel near Polynesian Spa in Rotorua

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel Rotorua

Exterior detail
Bar (on property)
Lobby
BBQ/picnic area
Outdoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Pool
  • Breakfast available
  • Housekeeping

Explore the area

Map
328-348 Fenton Street, Rotorua, 3201
  • Whakarewarewa: The Living Maori Village
    11 min walk
  • Whakarewarewa Thermal Reserve
    20 min walk
  • Rotorua Central Mall
    2 min drive
  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Room options

View all photos for Superior 2 Queen

Superior 2 Queen

Superior 2 Queen

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.3 out of 5, Excellent, (1180)
The price is CA $192
per night
CA $221 total
includes taxes & fees
13 Dec - 14 Dec
Rydges Rotorua

About the area

Rotorua

Glenholme stay.Within a 10-minute walk of this Glenholme hotel, you'll find Whakarewarewa Hot Springs and Racing Rotorua. Rotorua Golf Club and Whakarewarewa: The Living Maori Village are also within half a mile (1 km).

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 2 min drive - 1.3 km
  • Rotorua Central Mall - 2 min drive - 1.9 km
  • Polynesian Spa - 3 min drive - 2.5 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 1.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Shadehouse Cafe - ‬16 min walk
  • ‪Pantry D'or - ‬11 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Copthorne Hotel Rotorua

Hotel near Polynesian Spa in Rotorua
Copthorne Hotel Rotorua offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Copthorne Hotel Rotorua. Self parking is free.

This Rotorua hotel is smoke free.

  • 58 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Rotorua offers 58 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Rotorua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: NZD 35.00 for adults and NZD 17.50 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Bike parking
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • The seasonal pool will open in January and close in December.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Copthorne Hotel Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 244 out of 959 reviews" "
Rating 8 - Good. 359 out of 959 reviews" "
Rating 6 - Okay. 228 out of 959 reviews" "
Rating 4 - Poor. 94 out of 959 reviews" "
Rating 2 - Terrible. 34 out of 959 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mallikarjuna Nageswara Rao

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for stay
Stayed 1 night in Jun 2024

6/10 Okay

Davina

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were fantastic which saved the day as the hotel could do with a much needed revamp! Beds were comfy though, so thats a win.
Stayed 2 nights in Aug 2024

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice stay. staff is very friendly.
Stayed 1 night in Jul 2024

8/10 Good

Warsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was sceptical based on other reviews, but it was much better than I expected. Clean and tidy. Would definitely stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

ROZANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Arrived at 1.15pm, said sorry were a bit early, any chance of a check in? I got an abrupt "No. 2pm is check in".... I understand there are rules, but a sorry we're still getting the room ready or something similar would have been nice. Extraction fan in the bathroom wasn't working either. Maintenance informed us there were 5 through the hotel waiting to get replaced
Stayed 2 nights in Jul 2024

6/10 Okay

Kristina

Travelled with family
Had to keep asking for towels and amenities.
Stayed 2 nights in Jul 2024

6/10 Okay

Geoff

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Everything was just tired. The decor, the carpets, the paintwork. The room was comfortable but dated. Bathroom was cramped and shabby. Having said that we’d stay again, the rate was okay, the breakfast limited but ok to start the day. Staff we met were fine, just not many of them. The restaurant is closed for meals, wish we knew beforehand.
Stayed 1 night in Jul 2024

6/10 Okay

tania

Business traveller
Thought staff could be a bit more receptive 😞
Stayed 1 night in Jul 2024

10/10 Excellent

Phillip

Stayed 1 night in Jul 2024

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Restaurant is not open at night.
Stayed 1 night in Jun 2024

10/10 Excellent

Akbar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it this property definitely recommend to anyone
Stayed 2 nights in Jul 2024

8/10 Good

Pramila

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, attractive front desk, excellent relax rooms.
Stayed 1 night in Jul 2024

6/10 Okay

Stacey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
WiFi was terrible. Hot water was not consistent.
Stayed 3 nights in Jun 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convienient location, great price, fast friendly check in and lovely clean facilities/room.
Stayed 1 night in Jun 2024

8/10 Good

Rishav

Liked: Cleanliness, staff & service
…
Stayed 1 night in Jun 2024

6/10 Okay

Dave

Stayed 1 night in Jun 2024

8/10 Good

Melinda

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Huzefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Ella de

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel is old and very out of date. The carpet worn; the furnishings are dated. The staff were welcoming, and the place was clean, but it was a bit of shock to see the condition of the hotel. It was adequate but I would not stay there again.
Stayed 1 night in May 2024

6/10 Okay

Matt

Travelled with partner
Disliked: Staff & service, amenities
Unusual that your only option is for 2 x queen size beds instead of 1 king size bed in a room.
Stayed 1 night in May 2024

10/10 Excellent

jingfei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet and walkable to shopping and grocery store
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

deeksha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024