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Prince's Gate Hotel

4.5 star property
Family-friendly 4.5-star hotel near Polynesian Spa

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Photo gallery for Prince's Gate Hotel

Indoor pool, 3 outdoor pools
Lobby
Terrace/patio
Library
Designer Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • 24/7 front desk
  • Pool
  • Spa
  • Room service

Explore the area

Map
1057 Arawa Street, Rotorua, Bay of Plenty, 3010
  • Government Gardens
    ‪1 min walk‬
  • Rotorua i-SITE Visitor Centre
    ‪2 min walk‬
  • Tamaki Maori Village
    ‪3 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪17 min drive‬

Room options

View all photos for Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

Premium Two Bedroom Suite (In Adjacent Building)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duchess Suite

Duchess Suite

Duchess Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite (In Adjacent Building)

One Bedroom Suite (In Adjacent Building) | Living area

One Bedroom Suite (In Adjacent Building)

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Suite (In Adjacent Building)

Two Bedroom Suite (In Adjacent Building) | Living area

Two Bedroom Suite (In Adjacent Building)

  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Estate Room

Estate Room

Estate Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Designer Room

Designer Room

Designer Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1006)
The price is CA $172
per night
CA $198 total
includes taxes & fees
22 Feb - 23 Feb
Rydges Rotorua

About the area

Rotorua

Central Rotorua getaway .With a stay at this Rotorua hotel, you'll be steps from Rotorua i-SITE Visitor Centre and Sir Howard Morrison Performing Arts Centre. Government Gardens and Tamaki Maori Village are also within half a mile (1 km).

What's nearby

  • Tamaki Maori Village - 3 min walk
  • Polynesian Spa - 6 min walk
  • Eat Street - 6 min walk
  • Rotorua Central Mall - 11 min walk
  • Skyline Rotorua - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬5 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬6 min walk
  • ‪Hennessy's Irish Bar - ‬6 min walk

About this property

Prince's Gate Hotel

Family-friendly 4.5-star hotel near Polynesian Spa
Prince's Gate Hotel offers its guests hot springs, 3 outdoor swimming pools, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business center and meeting rooms. A children's pool, a seasonal outdoor pool, and a sauna are also featured at the luxury Prince's Gate Hotel. Free self parking is available.

This Victorian Rotorua hotel is smoke free.

  • 50 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Built in 1897
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Prince's Gate Hotel offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Private bath/onsen services include an outdoor private bath (in communal space) and an indoor private bath (in communal space). Public bath/onsen services include an outdoor public bath (no minerals). There are 4 hot springs open between 7:00 AM and 10:00 PM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, Hindi

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • In-room child care (surcharge)
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options
  • Free offsite parking
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: NZD 30-30 for adults and NZD 15-15 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 3 outdoor pools
  • Children's pool
  • Hot springs
  • Indoor pool
  • Sauna
  • Spa services
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage

Room amenities

Entertainment

  • Cable/satellite channels
  • LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Fan
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 30 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately NZD 30 to 30 for adults, and NZD 15 to 15 for children
  • Rollaway bed fee: NZD 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Hot springs access available from 7:00 AM to 10:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Princes Gate
Princes Gate Hotel
Princes Gate Hotel Rotorua
Princes Gate Rotorua
Princes Gate
Prince's Gate Hotel Rotorua
Prince's Gate Rotorua
Prince's Gate
Prince's Gate Hotel Hotel
Prince's Gate Hotel Rotorua
Prince's Gate Hotel Hotel Rotorua

Prince's Gate Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down, poorly run
Outdated room. Housekeeping poor. Breakfast poor. Unfriendly staff with a few exceptions. The location is excellent.
Stayed 2 nights in Nov 2024

6/10 Okay

Lisl, Lewes

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was small and ver outdated. This was the most expensive room I booked on my whole trip, so was disappointed. Hotel has some charming qualities, hot tubs and pools were delightful, but didn’t care for the room.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A special place
Second time staying here as my children (and I) absolutely love it. This is a charming property and the historical elements are so interesting. The foyer is fascinating for children with the old fashioned phone and grand piano. Excellent location, easy walking distance to the park, lakefront and many restaurants. Very good breakfast. Room was clean and comfortable and pool is lovely.
Stayed 1 night in Oct 2024

8/10 Good

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vintage hotel with a nice restaurant and pools. A bit of an older building so not super sound proof. Our room faced the Main Street and there was some noise from cars driving by and other guests. The room was also very small, it was hard to open up our luggage and move around the room. Staff was very welcoming and room was clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Raman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their thermal hot water spa is magical! It’s open to air where we enjoyed light cold showers and hot spa, we also enjoyed their closed private spa. Breakfast was excellent. Staff is very friendly :) You enjoyed our stay here very much thank you
Stayed 1 night in Oct 2024

10/10 Excellent

DEMETRUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Old school
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely heritage hotel in the heart of the city. Great service, staff, and hot pools on site.
Stayed 3 nights in Oct 2024

10/10 Excellent

Toni

Stayed 1 night in Sep 2024

6/10 Okay

Paul

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and genuinely helpful front desk
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Travelled with partner
We stayed here 2 nights and had a nice stay, the only thing that let it down was the shower - it was very poor. Had a nice large room and the bed was comfy. Great location and we managed ok for free parking fortunately
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy place to stay, distance was close to most places within the city. Staff was also friendly and welcoming.
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely heritage property with fabulous staff. We enjoyed our daily breakfast and pool use. Great place to walk the township.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the thermal pools so much. Breakfast is awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy And Worth The Price
I really enjoyed my stay at Prince’s Gate Hotel. The staff were very present with their service whether at the desk or the cleaning staff. The room was fantastic and very decent size, king size bed was comfortable, carpeted, and the bathroom was nice and I got good use from the bath. The facilities were great with heated pools and sauna as well as a restaurant, although I didn’t use the attached restaurant. It was located within 10 minutes from the street shops and less than 5 from pubs and restaurants. The car park on site was fairly small but there was plenty of free parking on the side street. Definitely worth a stay, even for the price.
Stayed 3 nights in Sep 2024

6/10 Okay

Xaylem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very charming and great location. Only issues were things not working properly and lots of creaks given the hotel is quite old.
Stayed 1 night in Sep 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
nice gardens and character building
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to accommodate us in need of an early check in.
Stayed 1 night in Sep 2024

8/10 Good

Maria

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Saskia

Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem with my stay was the incredibly loud music from a concert at the Sir Howard Morrison Theatre across the road. Other than that would be happy to stay again when no concerts are on!
Stayed 1 night in Aug 2024

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, our only issue was that the bathroom was a bit cold.
Stayed 3 nights in Sep 2024

8/10 Good

vicki

Travelled with group
Nice room Uncomfortable chairs in living room No exhaust in bathroom Good proximity to town Spacious room Hot spa a bonus
Stayed 2 nights in Sep 2024