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Pukaki Holiday Apartments

3.5 star property
3.5-star aparthotel near Polynesian Spa, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pukaki Holiday Apartments

Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor | Courtyard view
View from property
Luxury Apartment, 3 Bedrooms, City View, Mezzanine | Private kitchen
Executive Apartment, 2 Bedrooms, City View, Mezzanine | Game room
Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Washer
    Washer
  • Barbecue grill
    Barbecue grill
  • Outdoor space
    Outdoor space

Explore the area

Map
Rotorua, Bay of Plenty
  • Government Gardens
    2 min walk
  • Rotorua i-SITE Visitor Centre
    3 min walk
  • Eat Street
    5 min walk
  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Room options

View all photos for Executive Apartment, 2 Bedrooms, City View, Mezzanine

Executive Apartment, 2 Bedrooms, City View, Mezzanine | Private kitchen

Executive Apartment, 2 Bedrooms, City View, Mezzanine

  • 125 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

Elite Apartment, 2 Bedrooms, Courtyard View, Ground Floor

  • 11 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor

Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor | Bathroom shower

Executive Apartment, 2 Bedrooms, Courtyard View, Ground Floor

  • 125 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Bed

View all photos for Luxury Apartment, 3 Bedrooms, City View, Mezzanine

Luxury Apartment, 3 Bedrooms, City View, Mezzanine | Private kitchen

Luxury Apartment, 3 Bedrooms, City View, Mezzanine

  • 225 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Similar properties

Exterior
Rydges Rotorua
Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1008)
The price is CA $213
per night
CA $245 total
includes taxes & fees
6 Dec - 7 Dec
Rydges Rotorua

About the area

Rotorua

Heart of Rotorua.With a stay at this Rotorua aparthotel, you'll be steps from Rotorua i-SITE Visitor Centre and Sir Howard Morrison Performing Arts Centre. Government Gardens and Eat Street are also within half a mile (1 km).
View more Aparthotels in RotoruaOpens in a new window

What's nearby

  • Eat Street - 5 min walk - 0.4 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Rotorua Night Market - 7 min walk - 0.6 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Rotorua Central Mall - 12 min walk - 1.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬4 min walk
  • ‪Brew | Craft Beer Pub - ‬4 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬4 min walk
  • ‪Hennessy's Irish Bar - ‬7 min walk

About this property

Pukaki Holiday Apartments

3.5-star aparthotel near Polynesian Spa, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. A terrace, barbecue grills, and laundry facilities are also featured at the business-friendly Pukaki Holiday Apartments. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Rotorua aparthotel.

  • 4 guestrooms or units
  • 3 levels
  • Built in 1980
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Terrace
  • BBQ grill(s)
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Pukaki Holiday Apartments offers 4 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include coffee/tea makers and rice cookers.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • RV, bus, and truck parking on site
  • Free offsite parking

Restaurants on site

  • Aroma Cafe

Kitchenette

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Rice cooker
  • Coffee/tea maker
  • Electric kettle

Dining

  • English breakfast available for a fee daily 7:30 AM–1:00 PM: NZD 25 for adults and NZD 25 for children
  • 1 restaurant and 1 coffee shop/cafe

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: NZD 50

Bathrooms

  • Shower/tub combination
  • Rainfall showerhead
  • Deep soaking bathtub
  • Shampoo
  • Hair dryer
  • Free toiletries
  • Towels provided
  • Toilet paper

Living spaces

  • Living room
  • Dining room

Entertainment

  • 42-inch flat-screen TV with satellite service
  • Netflix
  • DVD player

Outdoor areas

  • Terrace
  • Balcony or patio
  • Barbecue grill

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Guidebooks/recommendations
  • Iron/ironing board
  • Blackout drapes/curtains
  • 24-hour front desk
  • No housekeeping

Location highlights

  • Connected to the convention center
  • Connected to a shopping center
  • On the lake
  • In the shopping district
  • In the city center
  • On the Strip

Things to do

  • Theme parks nearby
  • Horse riding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit
  • Security system

General

  • 4 rooms
  • 3 floors
  • Built in 1980
  • Traditional architecture
  • Individually decorated

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 60

Special check-in instructions

Guests will receive an email with special check-in instructions and an access code prior to arrival; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 50.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 25 for adults and NZD 25 for children
  • Late check-out fee: NZD 60 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pukaki Holiday Apartments Apartment Rotorua
Pukaki Holiday Apartments Apartment
Pukaki Holiday Apartments Rotorua
Pukaki Apartments Rotorua
Pukaki Apartments Rotorua
Pukaki Holiday Apartments Rotorua
Pukaki Holiday Apartments Aparthotel
Pukaki Holiday Apartments Aparthotel Rotorua

Pukaki Holiday Apartments Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 26 reviews" "
Rating 8 - Good. 6 out of 26 reviews" "
Rating 6 - Okay. 7 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ravendra

Liked: Property conditions & facilities
The property had a bad smell the whole time because of poor ventilation
Stayed 1 night in Jun 2024

8/10 Good

mila

Travelled with family
Liked: Property conditions & facilities
Accessible to the shops and I feel safe ,it’s very near the police station
Stayed 2 nights in Apr 2024

10/10 Excellent

Kale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Recommended
Stayed 1 night in Apr 2024

4/10 Poor

Atarangi

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
For the price paid - no sky tv , no tv main room . Low on towels, no bathroom soaps. Low on toilet paper . Sign saying there will be a charge of 50 dollars if dishes were not washed . House wasn’t very tidy . Kitchen stunk . No one to come maintain the rooms . Should of had a daily cleaner . Very disappointed. Won’t book again

10/10 Excellent

Alisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay in a great location. Well set up, private, spacious apartment. Would definitely stay again.
Stayed 3 nights in Apr 2023

4/10 Poor

Tony

Liked: Cleanliness
Stayed 1 night in Feb 2023

2/10 Terrible

Jon

Disliked: Cleanliness, room comfort
AVOID AVOID AVOID
Do not stay here! The dirtiest place i have ever seen. There where spiders all over the walls and ceilings. We booked for two nights and didnt stay one. I can't believe we fell for this. No partial refund was issued or apology or explanation given. This is the first review i have ever written positive or negative. I felt that people need to know so they dont walk into what we did.
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness
Disappointing stay
Location was very good but luxury apartment looking very tired. Many lights in kitchen not working. No light on kitchen hob extractor. Some light fittings actually missing in kitchen and stairs. Obvious leak in bathroom wall causing water on floor in toilet.No oven dish to actually use oven.Enough glasses for 5 but beds for 6!! Not enough in luxery appartment. Bathroom extractors poorly functioning- I love steam! Rotorua has so much to offer but not here.Limited maintenance made it look unclean and knocked around
Stayed 2 nights in Oct 2022

6/10 Okay

G

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
At least it had a garage
Just be aware the photos for the apartments were taken when they were new and fresh. We did not find the unit in a clean condition, even after all the warning signs about fines, which are a little off putting. Positives, plenty of room, and manged to squeeze car into garage.
Stayed 1 night in Sep 2022

6/10 Okay

Guy

Travelled with partner
Disliked: Property conditions & facilities
There were no tea towels for doing dishes, the salt and pepper shakers fell apart, the deck was dirty. Other than that we enjoyed the place.
Stayed 1 night in Feb 2022

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2021

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, room comfort
Brilliant place. Felt very much like home
Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very luxurious. No problems at all. Highly recommend. There are stairs so need to be fully mobile
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The apartment I stayed in was very spacious. It had all the amenities I needed for my stay. The dishwasher, washer and dryer in the apartment was very convenient. Having a locked garage for parking is a great addition to the apartment as well. The rooms were very clean when I arrived. I also liked that there was an outdoor dining option available with a private patio and a bbq. What I didn't like about the apartment I stayed in was we were below another apartment and you can here them walking around.
Stayed 1 night in Dec 2020

10/10 Excellent

Simon, Chengdu, China

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very spacious. Was an easy check-in process.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor area wasn’t impressive and the dish washer leaks that’s all
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
great area
fantastic Apartment great area close to everything. only problem was heating very cold and shower was really awful hardly any pressure or water coming out
Stayed 4 nights in Jun 2019

6/10 Okay

Kyle, Marton NZ

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
This property was fine for a night. Location is great. The garage was too small for a Ford Mondeo which is not a big car so we did street parking. The dryer did not work. We were hoping to dry towels after a late night at the spa. Otherwise the space was nice. Larger than expected.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Excellent apartment would stay again good location
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Central location - lots of parking available on street front. Easy to deal with. Property was clean and tidy. Enjoyed our stay.
Stayed 2 nights in Oct 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay...
Great location in center of town, comfortable sleeping arrangements and it was great having a full kitchen and washer/dryer as well as a garage for the vehicle. Only area for improvement that i'll mention is that the tv/living area could use more seating... Overall, very good!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice apartment.
Everything was clean and comfy We had courtyard view - whilst that view was disappointing everything else in apartment was great.
Stayed 3 nights in Mar 2018

6/10 Okay

kevin, coromandel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really a 3 bedroom
The 3rd bedroom is actually a open upstairs lounge open to the stair well and the only access to the 2nd bedroom is going thru this area, so no privacy. The apartment was over 3 levels large layout with level short walk to all amenities.
Stayed 2 nights in Nov 2017

6/10 Okay

Tara, Whangarei, NZ

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Apartment in City Centre close to lake
Was initially hard to get hold of someone to get check in details. Directions to property were easy to find. The place was not very clean, we had to wash utensils and mugs. Were disappointed to find out that servicing was an extra cost which wasn't advertised. Place was large and suited our needs.

8/10 Good

Jongyoel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019