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Aparthotel

Quest Rotorua Central

4.0 star property
4-star eco-certified aparthotel near Skyline Rotorua

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Photo gallery for Quest Rotorua Central

Executive Studio, 1 King Bed, Hot Tub
Front of property - evening/night
Apartment, 1 Bedroom | Private kitchen
Reception
Directors Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Air conditioning
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
1192 Hinemoa Street, Rotorua, 3010
  • Eat Street
    ‪5 min walk‬
  • Tamaki Maori Village
    ‪6 min walk‬
  • Polynesian Spa
    ‪11 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Directors Suite

Directors Suite

Directors Suite

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

  • 41 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

Heart of Rotorua.A stay at this Inner City aparthotel places you steps from Rotorua Night Market and within a 5-minute walk of Rotorua Central Mall. Kuirau Park and Government Gardens are also within half a mile (1 km).
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What's nearby

  • Rotorua Night Market - 2 min walk - 0.2 km
  • Eat Street - 5 min walk - 0.5 km
  • Rotorua Central Mall - 5 min walk - 0.5 km
  • Tamaki Maori Village - 6 min walk - 0.6 km
  • Polynesian Spa - 11 min walk - 1.0 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬3 min walk
  • ‪Kfc - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬5 min walk
  • ‪El Mexicano Zapata Express - ‬8 min walk

About this property

Quest Rotorua Central

4-star eco-certified aparthotel near Skyline Rotorua
Quest Rotorua Central offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified Quest Rotorua Central also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

This 4-star Rotorua aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Elevator
  • No smoking on site
Quest Rotorua Central offers 36 accommodations with washers/dryers and hair dryers. 43-inch LCD televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: NZD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Library

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Skydiving nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 36 units
  • 4 floors
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Soundproofing
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are available for NZD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quest Apartment Rotorua Central
Quest Rotorua Central
Quest Rotorua Central Apartment
Quest Central Apartment
Quest Rotorua Central Rotorua
Quest Rotorua Central Aparthotel
Quest Rotorua Central Aparthotel Rotorua

Quest Rotorua Central Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 780 out of 1038 reviews
Rating 8 - Good. 214 out of 1038 reviews
Rating 6 - Okay. 30 out of 1038 reviews
Rating 4 - Poor. 8 out of 1038 reviews
Rating 2 - Terrible. 6 out of 1038 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Great!

FYI the room does not come with a filled hot tub, which was a bummer because that's what we were looking forward to after a long drive from Auckland. The bed was nice and the room met our needs but the bathroom felt a bit dated. No problem though. Service was nice!
Stayed 2 nights in Mar 2025

6/10 Okay

Carolyn

Liked: Cleanliness
We had never been to Rotarua. Staff was amazing, especially when our flights on arrival got mixed up. Once we arrived, the area was a bit shoddy. Room seemed clean but spa and balcony overlooked an alley and warehouse. We did not use. I just didnt feel safe in the area, so we checked out after one day and went elsewhere.
Stayed 2 nights in Mar 2025

6/10 Okay

ANJA

Stayed 2 nights in Mar 2025

8/10 Good

g

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good overall. However at the room price charged, the very basic hot tub was disappointing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort

Great Location

Good place. Nice that it is right in the cbd and walkable to all the restuarants etc. Parking would be an issue if traveling thru the week, so check on that if you are driving.
Stayed 3 nights in Mar 2025

10/10 Excellent

Aide

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location, walking distance to Eat St. lots of places for shopping, there is so much to do inRotorua. We arrived o. A sunday evening, due to a delayed flight. When arriving to hotel doors were locked and not a single person walking the street. Had to wait to get keys to our room . Once we got in room was nice and spacious.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jade

Liked: Cleanliness, amenities, property conditions & facilities
Clean property close to bars and restaurants. Lovely staff. Would stay here again on my next visit
Stayed 4 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort

Excellent stay

Location was excellent and accommodations were clean and comfortable.
Stayed 3 nights in Mar 2025

8/10 Good

Lisa, Guelph

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really like the Quest properties - now in our third one.
Stayed 3 nights in Mar 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property in a pleasant area of Rotorua.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Dennis, Southampton

Stayed 3 nights in Mar 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort

Centrally located

Room was nice and hotel is in the center of the shopping area and close to Rotorua attractions. Fine dining is extremely limited despite the multitude of little ethnic restaurants. Four blocks from Eat Street, which is very touristy and not high quality. Overall a good place to stay if you want to explore the Rotorua area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, room comfort

Great hotel to stay in Rotarura

Very clean, comfortable bed, good amenities. Very happy!
Stayed 4 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Amenities
Everything went smoothly
Stayed 4 nights in Feb 2025

10/10 Excellent

SIMON

Liked: Cleanliness, room comfort
Nice hotel 5-10 mins walk from middle of town
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super easy to access and friendly staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. The location was perfect (walking distance to some local attractions and plenty of restaurants). The apartment was great and had everything we needed for a two night stay. Would highly recommend! Staff at the front desk were really helpful too.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, room comfort

Great stay

Great stay. Had everything we needed. Good central location. Easy street parking, free before 9am and after 4pm right in front of building. Free all day 2 blocks away. Kitchen was great, bed was nice. Could not ask for anything else.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the extra area to move about, also the washer and dryer.
Stayed 2 nights in Feb 2025

10/10 Excellent

Harmeet

Travelled with partner
Liked: Amenities, property conditions & facilities
Lovely, comfortable, modern apartment. Great location as well. Garrie at reception was very polite, professional, and friendly. Room service needs improvement - the bathroom was very dusty and not cleaned well despite the daily service.
Stayed 3 nights in Feb 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was nice and the staff were friendly, marred only by the strong sulphurous odour in the property. We have been to Rotorua before without any issue, but this time the sulphurous smell in the town, and the accommodation, was ever-present. The odour was nauseating, and after a bad night’s sleep we decided to cut short our visit. The staff empathised, agreeing the odour was quite strong, but stated that policy was not to refund the nights we decided not to stay, perhaps understandably as it was our decision to leave.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kieran

Liked: Cleanliness, room comfort
A very good, comfortable stay. Studio had everything you needed. It was modern, very clean, location was great. Close to all foods, lake and activities. We would return. Aware of parking but Quest team explained well
Stayed 3 nights in Feb 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We got the apartment with hot tub and I loved having the kitchenette and washer and dryer. The apt was very clean and we were very happy staying there.
Stayed 3 nights in Feb 2025