See all properties

Quest Rotorua Central

4.0 star property
4-star eco-certified aparthotel perfect for exploring Rotorua

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quest Rotorua Central

Executive Studio, 1 King Bed, Hot Tub
Directors Suite | Living room
Directors Suite
Directors Suite | Living area
Front of property - evening/night

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Washer
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Dryer
  • Free WiFi

Explore the area

Map
1192 Hinemoa Street, Rotorua, 3010
  • Rotorua Night Market
    ‪3 min walk‬
  • Rotorua Central Mall
    ‪5 min walk‬
  • Kuirau Park
    ‪5 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Directors Suite

Directors Suite

Directors Suite

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

  • 41 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1002)
The price is CA $157
per night
CA $180 total
includes taxes & fees
29 Jan - 30 Jan
Rydges Rotorua

About the area

Rotorua

Heart of Rotorua.You'll be steps from Rotorua Night Market and a 5-minute walk from Rotorua Central Mall. Kuirau Park and Government Gardens are also within half a mile (1 km).
View more Aparthotels in RotoruaOpens in a new window

What's nearby

  • Rotorua Night Market - 3 min walk
  • Rotorua Central Mall - 5 min walk
  • Tamaki Maori Village - 6 min walk
  • Polynesian Spa - 8 min walk
  • Eat Street - 10 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬3 min walk
  • ‪Kfc - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬5 min walk
  • ‪El Mexicano Zapata Express - ‬8 min walk

About this property

Quest Rotorua Central

4-star eco-certified aparthotel perfect for exploring Rotorua
Quest Rotorua Central offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified Quest Rotorua Central also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

This 4-star Rotorua aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Elevator
  • No smoking on site
Quest Rotorua Central offers 36 accommodations with washers/dryers and hair dryers. 43-inch LCD televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Free offsite parking within 656 ft
  • Street parking available

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: NZD 35.0 per night

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer
  • Eco-friendly toiletries
  • Towels provided

Living spaces

  • Library

Entertainment

  • 43-inch LCD TV with cable/satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near the airport
  • In the business district
  • In the city center
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Bicycle rentals nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Rafting nearby
  • Skydiving nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 36 rooms
  • 4 floors
  • 1 building
  • Recycling
  • Double-glazed windows

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are available for NZD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quest Apartment Rotorua Central
Quest Rotorua Central
Quest Rotorua Central Apartment
Quest Central Apartment
Quest Rotorua Central Rotorua
Quest Rotorua Central Aparthotel
Quest Rotorua Central Aparthotel Rotorua

Quest Rotorua Central Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 748 out of 988 reviews" "
Rating 8 - Good. 203 out of 988 reviews" "
Rating 6 - Okay. 24 out of 988 reviews" "
Rating 4 - Poor. 8 out of 988 reviews" "
Rating 2 - Terrible. 5 out of 988 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

LISA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay here. We got the 1 bedroom with the hot tub on the balcony and it was awesome. Yes, you have to fill the tub but then it functions just like a normal hot tub. We really appreciated the washer and dryer as we were coming off an 8 day camper van trip. We also loved the french cafe next door so much we ate there three times! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
Retirement Travelers
Excellent central location in downtown Rotorua, friendly staff, clean comfortable room, and fair price for the stay. Easy walk to the east end food court and the lakefront.
Stayed 2 nights in Oct 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quest apartments provides exceptional value. The staff provided exceptional customer service and could not help us enough. The moment I walked into the room I was taken back by the quality modern layout of the amenities from the full size kitchen accommodating a laundrette, spacious bathroom, to the expansive living area with numerous luxury appointments. We could not have asked for any better and provided exceptional value for money. The location was ideal walking distance to the locals shops and restaurants. Quest apartments are now ranked high on our preferred list for accommodation.
Stayed 2 nights in Oct 2024

6/10 Okay

Katrina

Stayed 4 nights in Sep 2024

10/10 Excellent

Lina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The highlight of the stay was the outdoor, yet sheltered, spa pool in the balcony. Perfect for the rainy weekend. The room was modern, stylish and comfortable. Though we were lucky to be able to secure the last parking lot behind the hotel, there were ample street parking just a short walk away. The street was pretty quiet, but I would expect might get noisy on Night Market day (Thursday?).
Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony, Summerville

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great in every way - helpful and friendly front desk, perfect location, well equipped kitchenette, clean and comfortable .
Stayed 3 nights in Oct 2024

2/10 Terrible

Emily

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We liked Karen she was kind and helpful. We did not like we paid for room with hot tub on balcony but what it actually was is a spa bath that took an hour to fill. We did not like that the house keeping only made a bed and didn’t provide fresh linen. We did not like the tv didn’t work for entire stay. We do not like when asking for reasonable compensation they have handled it with extreme rudeness and have failed to address the issues brought to their attention in person or email. Do not recommend and wouldn’t stay again. But Karen on reception is a kind genuine person and we appreciate you
Stayed 3 nights in Sep 2024

8/10 Good

Darren

Liked: Cleanliness, room comfort
Central Location
The hotel is in the city centre. Walking distance to cafes and restaurants. Parking is limited and inexpensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon, Aliso Viejo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is in a central location with plenty of shopping and dining options within walking distance
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Horrible service
Don't expect friendly service. As a guest, I felt like I was an inconvenience to them. For example when the receptionist found out I had given her my first name not last name when asked for name name at check in, she gave a very rude and unimpressed look. She then tried to blame me for why the reservation could not be located as she was searching the system for only last names. After the horrible check in experience, I then found out they were also performing an early morning pressure cleaning of the rooms windows. This was not advised prior to booking. When asked what time, the response was just "very early". I am a light sleeper so I had been looking forward to a good night of sleep before an important meeting the next day. So I asked if I could move rooms or (given I booked at 3pm on the day and this happened minutes after booking) if I could cancel so I could move to a different hotel where my sleep would not be disturbed. I was told there was no other rooms available and they refused to provide a refund. Eventually after I persisted they found another room. I see when you search the hotel online you can see they have never in years apologised to any negative reviews and instead blame guests. This was consistent with my experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Nikki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Place was fantastic, suitable for my husband who has a neurological condition and needs to have constant access to outside. Nice big space which made it easily accessible for him also
Stayed 2 nights in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Tiffany Yuting

Travelled with family
Liked: Amenities
There are better hotels in the area with the same price.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed staying at the Quest Central, great location, walkable to local parks, groceries etc. we had a car so there is free parking on the street. Staff very helpful and rooms have a kitchen and good utensils.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacey

Stayed 3 nights in Jul 2024

10/10 Excellent

Dean

Stayed 2 nights in Jul 2024

10/10 Excellent

colin

Travelled with partner
Liked: Amenities
The property was terrific, clean, comfortable and very close to shops, cafes and restaurants
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was wonderful. The property was walking distance from dining, shopping, and bars. The lake and hot pool options were really close, too. The room had a private hot tub which was delightful, especially in the evenings, but there were also AC units inside which was great. The room had everything we could need for our stay and the tv had a bunch of free movie options to fill spare time. The reception staff member was also very helpful and friendly, with lots of guidance about things like parking and entertainment options in the area. The only drawback for us was with parking - the on-street parking has a 1 hour limit on weekdays, but there's paid parking that can be booked in advance through the hotel, a paid carpark a block away. All-in-all it we had a lovely stay and will definitely visit again sometime.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, room comfort
Auckland -perfect location for an amazing stay
We enjoyed our stay here immensely. It is a beautiful room in a convenient location for all our adventures. The staff was incredibly helpful and kind. I highly recommend this location! The only things that were minor complaints were that the bathroom vanity was incredibly small with plenty of space that it could have been expanded. Additionally, we struggled to keep the room as cool as we would have preferred. We were there in winter, and the heat kept kicking on, despite our best efforts. Otherwise, the room was fabulous! We would definitely stay here again!
Stayed 4 nights in Jun 2024

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We made the mistake of not getting parking but the Manager was most helpful and pleasant
Stayed 2 nights in Jun 2024

10/10 Excellent

Matias

Stayed 2 nights in Jun 2024

10/10 Excellent

Micheal

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2024

8/10 Good

Chor Yeong

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location, friendly and helpful staff, cleanliness
Stayed 3 nights in May 2024