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Quest Rotorua Central

4.0 star property
4-star eco-certified aparthotel near Skyline Rotorua

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Photo gallery for Quest Rotorua Central

Executive Studio, 1 King Bed, Hot Tub
Directors Suite
Front of property - evening/night
Reception
Apartment, 1 Bedroom | Private kitchen

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Air conditioning
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
1192 Hinemoa Street, Rotorua, 3010
  • Tamaki Maori Village
    ‪6 min walk‬
  • Polynesian Spa
    ‪8 min walk‬
  • Eat Street
    ‪10 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪13 min drive‬

Room options

View all photos for Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Directors Suite

Directors Suite

Directors Suite

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

  • 41 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

About the area

Rotorua

Heart of Rotorua.A stay at this Inner City aparthotel places you steps from Rotorua Night Market and within a 5-minute walk of Rotorua Central Mall. Kuirau Park and Government Gardens are also within half a mile (1 km).
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What's nearby

  • Rotorua Central Mall - 5 min walk - 0.5 km
  • Tamaki Maori Village - 6 min walk - 0.6 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Eat Street - 10 min walk - 0.8 km
  • Skyline Rotorua - 6 min drive - 5.1 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬3 min walk
  • ‪Kfc - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬5 min walk
  • ‪El Mexicano Zapata Express - ‬8 min walk

About this property

Quest Rotorua Central

4-star eco-certified aparthotel near Skyline Rotorua
Quest Rotorua Central offers its guests a library, tour/ticket assistance, and concierge services. WiFi is free in public spaces. The eco-certified Quest Rotorua Central also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

This 4-star Rotorua aparthotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Elevator
  • No smoking on site
Quest Rotorua Central offers 36 accommodations with washers/dryers and hair dryers. 43-inch LCD televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Wheelchair-accessible parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 35 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels
  • Library

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Bicycle rentals nearby
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Sailing nearby
  • Skydiving nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 36 units
  • 4 floors
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Soundproofing
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 7:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cribs (infant beds) are available for NZD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: NZD 15.0 per day
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quest Apartment Rotorua Central
Quest Rotorua Central
Quest Rotorua Central Apartment
Quest Central Apartment
Quest Rotorua Central Rotorua
Quest Rotorua Central Aparthotel
Quest Rotorua Central Aparthotel Rotorua

Quest Rotorua Central Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1030 reviews
Rating 8 - Good. 211 out of 1030 reviews
Rating 6 - Okay. 29 out of 1030 reviews
Rating 4 - Poor. 8 out of 1030 reviews
Rating 2 - Terrible. 6 out of 1030 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Natalie

Travelled with partner
Property dated. We had a room looking out to the carpark but there was noreal good view from any side of the property. Close enough to eating area without the noise. This was central point for us to do day trips to rotorua surrounds so it was convenient. We also booked here because it was a one bed apartment style accommodation.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruiping

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and central location within walking distance to grocery stores and Polynesian spas. Staff is super friendly and the room comes with everything we need including a small kitchen, utensils, hot water boiling kettle and washing machines. The only improvements we would recommend is to add some paper towels and easy to use salt and pepper.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Nice area and friendly staff

Good area of Rotorua to stay and hotel had all the amenities needed. The staff were lovely and made us feel welcome and a good sized bed! The noise of the pipes when other flats had a shower were loud. Was tough on night one when the room above had a 1am shower. The next night was quiet and got a good sleep but would have been tough to get good sleep if we'd stayed more than a couple of nights
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, room comfort

I loved staying here!

Lovely staff. Very comfortable bed, sheets and pillows. Good kitchen amenities. Easy walk to everything in town. Will definitely stay again.
Stayed 2 nights in Jan 2025

6/10 Okay

Patricia

Liked: Cleanliness, property conditions & facilities
I found getting information on how to operate hear/cool very difficult. Accessing front desk though posted i missed. Even figuring out how to turn on lights snd appliances took energy. Suggest A Written manual for reference instead if having ti figure out tv navigation. And print was small for me.
Stayed 2 nights in Jan 2025

6/10 Okay

Paula

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

Todor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, you have everything in the unit: plates utensils, pots. There are also washer and dryer in the unit. Very nice overall.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness

Clean

Accommodation was clean and staff are very nice. Its a bit run down and needs an overhaul. The lift is small and slow. Apartments are small.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Convenient location and comfy bed, room equipped with washer & dryer
Stayed 4 nights in Dec 2024

10/10 Excellent

Hang

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, modern, and had everything that I would need. It was centerally located which was great so I didn't have to drive much. The owner is amazing, very friendly, knowledgeable, and helpful! I would definitely come back!
Stayed 3 nights in Dec 2024

10/10 Excellent

LISA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay here. We got the 1 bedroom with the hot tub on the balcony and it was awesome. Yes, you have to fill the tub but then it functions just like a normal hot tub. We really appreciated the washer and dryer as we were coming off an 8 day camper van trip. We also loved the french cafe next door so much we ate there three times! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was nice. Free parking is limited in the area. Room had nice amenities to cook a small meal.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super clean room! Location was perfect, close to everything! Definitely would stay again
Stayed 3 nights in Dec 2024

4/10 Poor

Karla

Liked: Cleanliness, property conditions & facilities
I booked this hotel for the hot tub. It’s actually a bath. No jets, you fill it each use like a tub. Also, view is a back alley. Surrounding area is ok. It was vastly overpriced and I don’t understand the “wonderful” rating. Pros: great bed, laundry & kitchen if you need that Cons: not a nice area, expensive if you just need the bed (as opposed to Pullman or Sofitel), no safe, no bathroom counter, phone booth shower One lady at the front desk was absolutely wonderful. Very helpful with recommendations on touring and dining. If you happen to be there during the night market/food trucks - go!!! It was great. Also the French bistro next door was lovely
Stayed 4 nights in Nov 2024

8/10 Good

Chia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is at city center area, very convenient location. It is a service apmt so you can cook. The best thing is they have washer/dryer in unit. We really love it!
Stayed 3 nights in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay and with geothermal park right behind is an extra bonus!
Stayed 2 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had the Spa room which was amazing after a long day travelling around taking in all we could, returning to the spa was the perfect way to end the day. Would happliy stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice centrally located hotel. Within walking distance of shopping, entertainment and food.
Stayed 5 nights in Oct 2024

8/10 Good

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, room comfort

Retirement Travelers

Excellent central location in downtown Rotorua, friendly staff, clean comfortable room, and fair price for the stay. Easy walk to the east end food court and the lakefront.
Stayed 2 nights in Oct 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quest apartments provides exceptional value. The staff provided exceptional customer service and could not help us enough. The moment I walked into the room I was taken back by the quality modern layout of the amenities from the full size kitchen accommodating a laundrette, spacious bathroom, to the expansive living area with numerous luxury appointments. We could not have asked for any better and provided exceptional value for money. The location was ideal walking distance to the locals shops and restaurants. Quest apartments are now ranked high on our preferred list for accommodation.
Stayed 2 nights in Oct 2024

6/10 Okay

Katrina

Stayed 4 nights in Sep 2024