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Regal Palms Resort

5.0 star property
Family-friendly 5-star motel near Redwoods Whakarewarewa Forest

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Photo gallery for Regal Palms Resort

Courtyard
Aerial view
Superior Twin Room
Suite, 1 Bedroom | Private kitchen
Interior entrance
Reviews
9.4

Exceptional

Popular amenities

  • Pool
  • Air conditioning
    Air conditioningAir conditioning
  • Parking included
    Parking includedParking included
  • Room service
    Room serviceRoom service
  • Free WiFi
    Free WiFiFree WiFi
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

3:00 PM

Check-out time

10:00 AM

Explore the area

Map
350 Fenton Street, Rotorua, 3010
  • Popular LocationWhakarewarewa: The Living Maori Village10 min walk
  • Popular LocationPolynesian Spa3 min drive
  • Popular LocationRedwoods Whakarewarewa Forest7 min drive
  • AirportRotorua (ROT-Rotorua Regional)9 min drive

Room options

View all photos for Luxury Apartment, 2 Bedrooms

Flat-screen TV, heated floors

Luxury Apartment, 2 Bedrooms

  • 85 sq m
  • Sleeps 5
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Luxury Apartment, 1 King Bed with Sofa bed

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Luxury Apartment, 1 King Bed with Sofa bed

  • 62 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Studio Suite

Luxury Studio Suite

Luxury Studio Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 3 Bedrooms

Luxury Apartment, 3 Bedrooms | Living area

Luxury Apartment, 3 Bedrooms

  • 130 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Superior Suite

Flat-screen TV, heated floors

Superior Suite

  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Superior Studio

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 41 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living area

Superior Suite, 2 Bedrooms

  • 83 sq m
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms

  • 85 sq m
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms

  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior
Rydges Rotorua
Pool
Hot tub
Parking included
Free WiFi
4.3 out of 5, Excellent, (1009)
The price is CA $151
per night
CA $174 total
includes taxes & fees
14 Jul - 15 Jul
Rydges Rotorua

About the area

Rotorua

Glenholme stay.Within a 10-minute walk of this Glenholme motel, you'll find Whakarewarewa Hot Springs and Rotorua Golf Club. Whakarewarewa: The Living Maori Village and Racing Rotorua are also within half a mile (1 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Whakarewarewa: The Living Maori Village - 10 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 20 min walk
  • Rotorua Central Mall - 2 min drive
  • Polynesian Spa - 3 min drive
  • Redwoods Whakarewarewa Forest - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Malfroy Bakery Rotorua - ‬3 min drive
  • ‪Ciabatta Bakery - ‬17 min walk
  • ‪Kfc - ‬3 min drive
  • ‪El Mexicano Zapata Express - ‬3 min drive

About this property

Regal Palms Resort

Family-friendly 5-star motel near Redwoods Whakarewarewa Forest
Regal Palms Resort offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a fitness center. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Barbecue grills, tour/ticket assistance, and a garden are also featured at the family-friendly Regal Palms Resort. Self parking is free.

This 5-star Rotorua motel is smoke free.

  • 70 guestrooms or units
  • Built in 2001
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • 1 conference room
Regal Palms Resort offers 70 air-conditioned accommodations with indoor private spa tubs and safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and hair dryers.

This Rotorua motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Children's pool
  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Mini golf
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Furnished balcony or patio

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Toaster

More

  • Desk
  • Eco-friendly cleaning products provided
  • Free local calls
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Private indoor spa tub
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel in advance if arriving outside of normal check-in hours.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)
  • Full-service spa
  • Health club
  • Hot springs
  • Public bath
  • Sauna

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 12 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 7 days prior to check-in.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Regal Palms 5 Star City
Regal Palms 5 Star City Resort
Regal Palms 5 Star City Resort Rotorua
Regal Palms 5 Star City Rotorua
Regal Palms 5 Star City Hotel Rotorua
Regal Palms Resort Rotorua
Regal Palms Rotorua
Regal Palms Resort Motel
Regal Palms Resort Rotorua
Regal Palms Resort Motel Rotorua

Regal Palms Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 644 out of 891 reviews" "
Rating 8 - Good. 211 out of 891 reviews" "
Rating 6 - Okay. 29 out of 891 reviews" "
Rating 4 - Poor. 2 out of 891 reviews" "
Rating 2 - Terrible. 5 out of 891 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tony

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Arrived at 11 told check in was 3pm, gentlemen at reception abrupt and in way welcoming
Stayed 1 night in Mar 2024

8/10 Good

Dwight

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to “downtown” and other amenities
Stayed 3 nights in Mar 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Reuben, Whatawhata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay there again
Stayed 1 night in Mar 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NZ from SC tour
Great location in Rotorua. Easy loading and unloading into our room. Plenty of parking. Very spacious and clean.
Stayed 3 nights in Mar 2024

2/10 Terrible

richard

Travelled with group
Disliked: Staff & service
Stayed 2 nights in Mar 2024

8/10 Good

Zerin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice stay. Room was clean and got a little milk and cookies when we arrived which I always like. There were a lot of activities to do at the motel. The wifi wasn’t the best though, but that was the only down side we found.
Stayed 1 night in Mar 2024

8/10 Good

James

Travelled with family
The private patio , spa, and mini golf course were great although a one night’s stay prevented me from enjoying the latter two items. Maybe next trip….
Stayed 1 night in Mar 2024

8/10 Good

Bo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably misled by the word Resort. It is more like a motel. Room is spacious but a little boring. Staff is very friendly.

10/10 Excellent

Wayne

Stayed 2 nights in Feb 2024

10/10 Excellent

Denis

Stayed 2 nights in Feb 2024

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2 thumbs up!
Stayed 1 night in Feb 2024

10/10 Excellent

Verron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean is modern and has everything you need with a big jacuzzi tub
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. We had a newly renovated room and it was large and very comfortable.
Stayed 3 nights in Feb 2024

10/10 Excellent

Chia Ching

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
這是一家蠻好的飯店
度假村裡有各式各樣的運動設施，有網球、桌球、迷你高爾夫及泳池，房間裡有廚房及浴缸，老闆也很友善
Stayed 2 nights in Feb 2024

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the large bathtub, bathroom and the mini kitchen.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kelcey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean room with a giant jacuzzi tub. Loved that we could open up the large window in the bathroom to the private patio space. We enjoyed the pool and mini-golf amenities. Very family friendly. Location was great, short drive to everything we wanted to see.
Stayed 2 nights in Jan 2024

10/10 Excellent

Travis, SPRINGFIELD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy beds, great soaking tub, pleasant private patio. Highly suggest

10/10 Excellent

Iulia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the relaxing stay.
Stayed 4 nights in Jan 2024

10/10 Excellent

Andy

Stayed 1 night in Jan 2024

8/10 Good

TERESA, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jackson

Stayed 1 night in Dec 2023

6/10 Okay

Donna H

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023