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Silver Fern Rotorua Suites & Spa

5.0 star property
5-star eco-certified motel near Tamaki Maori Village

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Photo gallery for Silver Fern Rotorua Suites & Spa

Family Suite, 3 Bedrooms, Kitchen | Private kitchen
Family Suite, 1 Bedroom, Private Pool | View from room
Honeymoon Suite, Private Pool | View from room
Point of interest
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
326 Fenton Street, Rotorua, 3010
  • Whakarewarewa: The Living Maori Village
    ‪14 min walk‬
  • Rotorua Central Mall
    ‪18 min walk‬
  • Whakarewarewa Thermal Reserve
    ‪1 min drive‬
  • Rotorua (ROT-Rotorua Regional)
    ‪10 min drive‬

Room options

View all photos for Interconnecting Family Suites

Interconnecting Family Suites

Interconnecting Family Suites

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 3 Bedrooms, Kitchen

Family Suite, 3 Bedrooms, Kitchen | Living area

Family Suite, 3 Bedrooms, Kitchen

  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Private Pool

Executive Suite, 1 Bedroom, Private Pool | Living area

Executive Suite, 1 Bedroom, Private Pool

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom, Private Pool

Family Suite, 1 Bedroom, Private Pool | Living area

Family Suite, 1 Bedroom, Private Pool

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Private Pool

Family Suite, 2 Bedrooms, Private Pool | Living area

Family Suite, 2 Bedrooms, Private Pool

  • 56 sq m
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Studio, Private Pool

Superior Studio, Private Pool | Living area

Superior Studio, Private Pool

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite, Private Pool

Executive Studio Suite, Private Pool

Executive Studio Suite, Private Pool

  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool

Honeymoon Suite, Private Pool

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1006)
The price is CA $178
per night
CA $205 total
includes taxes & fees
2 Mar - 3 Mar
Rydges Rotorua

About the area

Rotorua

Glenholme stay.Your stay at this Glenholme motel places you within 2 miles (3 km) of Tamaki Maori Village and Redwoods Whakarewarewa Forest. Rotorua Night Market and Rotorua Hospital are also within 3 miles (5 km).
View more Motels in RotoruaOpens in a new window

What's nearby

  • Tamaki Maori Village - 2 min drive
  • Rotorua Night Market - 2 min drive
  • Polynesian Spa - 3 min drive
  • Redwoods Whakarewarewa Forest - 4 min drive
  • Skyline Rotorua - 8 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 10 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬13 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬10 min walk
  • ‪Scope Cafe Rotorua - ‬2 min drive

About this property

Silver Fern Rotorua Suites & Spa

5-star eco-certified motel near Tamaki Maori Village
Silver Fern Rotorua Suites & Spa offers its guests a full-service spa and complimentary bicycles. There's a snack bar/deli on site. There's an onsite business center.

A computer station is on site and WiFi is free in public spaces. Spa services, barbecue grills, and tour/ticket assistance are also featured at the eco-certified Silver Fern Rotorua Suites & Spa. Free self parking is available.

This 5-star Rotorua motel is smoke free.

  • 25 guestrooms or units
  • 2 levels
  • 2 buildings
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • No smoking on site
Silver Fern Rotorua Suites & Spa offers 25 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Accommodations at this 5-star motel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

Silver Fern Spa Studio has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • DVD player
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Onsite parking includes off-street options

Things to do

  • Free bicycle rentals
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 10.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 10.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash, and mobile payments.
    Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the motel before arrival using the contact information on the booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Silver Fern Accommodation
Silver Fern Accommodation Motel
Silver Fern Accommodation Motel Rotorua
Silver Fern Accommodation Rotorua
Silver Fern Rotorua Hotel Rotorua
Silver Fern Rotorua Hotel
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites &
Silver Fern Accommodation Spa
Silver Fern Rotorua Suites Spa
Silver Fern Rotorua Suites & Spa Motel
Silver Fern Rotorua Suites & Spa Rotorua
Silver Fern Rotorua Suites & Spa Motel Rotorua

Silver Fern Rotorua Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 623 out of 917 reviews
Rating 8 - Good. 240 out of 917 reviews
Rating 6 - Okay. 35 out of 917 reviews
Rating 4 - Poor. 11 out of 917 reviews
Rating 2 - Terrible. 8 out of 917 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Lovely staff and a free upgraded room was appreciated. Would stay here again :)
Stayed 1 night in Nov 2024

6/10 Okay

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated, not as advertised, misleading photos
Definately not 5 star, the room I had was really old and dated. The bathroom needs ripped out and totally redone. There is a lot of noise from upstairs and outside and it's very exposed (two sets of patio doors each side of bedroom) I didn't feel very safe. I put my cases against the doors. The place doesn't match the photos at all, it's very misleading which is what's disappointing, for the rating and the price charged there are much nicer places. I also stayed in the Rydges hotel which was less money and much more comfortable.
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, staff were friendly and helpful. Facilities seemed a little tired and ready for renovation. Short drive but long walk (1.5 miles) into town for restaurants ( breakfast, dinner, etc). Hotel is located close to volcanic springs so location is particularly smelly (sulphur fumes etc). Could be viewed as adding to charm/adventure or being a detraction, depending on personal taste.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cherie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Spa pool. The guy showed us to the room and I should of got him to turn the TV on the channels. This happens in every motel we go to - or is it just us that not use to complicated technology....lol. We couldn't get the TV to work, but that was "okay" as we were tired and slept. I did ring 0 but was out of hours and left a message—never mind. All in all, we loved the room - spa room could do with abit of a wash down though.
Stayed 1 night in Nov 2024

8/10 Good

Peter

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so helpful! Very clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really quiet. Close to tourist attractions, shops. Staff were friendly and helpful. The bathroom is very spacious and light.
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Stayed 1 night in Oct 2024

6/10 Okay

Shubham

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff is just great. No question about their hospitality. The only downside was black mould in room.
Stayed 1 night in Oct 2024

10/10 Excellent

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spa
The hotel and spa tubs are amazing. The overall experience was as expected. The only improvement to suggest is to upsize their beds in the 2 bedroom suits as queen size bed was quite small.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nadezda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids, really convenient, safe and comfortable. We had a bit of issue with sofa bed but manager tried to sort this out for us and we are really appreciative of kindness and care. Definitely will stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. The Hosts were fantastic, helpful and friendly. Will atay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, we booked the honeymoon suite and it did not disappoint. We also booked massages but since it’s right by the main road (which is like hotel row) it was kind of loud with traffic noise and not as relaxing as I’d usually experience in a “spa”. The availability of staff was also a bit limited which means we had to wait until like 8 am to go ask them questions etc. it worked out but as early risers a bit frustrating. There’s also nothing around except other hotels, they even advertise to Uber eats to your hotel room. But eat street was about a ten minute drive away and that had lots of amazing options for food and drink. Parking was also plentiful and easy. Overall I’d stay again, but I’d probably book the honeymoon suite again even if it’s not our honeymoon next time, it was lovely.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience from the time we arrived. Super friendly staff and very helpful. Room was everything we needed. Will definitely book again when we’re in Rotorua next
Stayed 1 night in Jul 2024

10/10 Excellent

Min Swee, PETALING JAYA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception was very welcoming and friendly
Stayed 1 night in Sep 2024

8/10 Good

Eunice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The room was quite big and very clean. The kitchen was equipped with the basics, along with coffee capsules, tea selections and milk. We stayed in the shoulder season, in September, and we found the room very cold, even with the heating unit turned up to 26 (normal for us would be 20). The bathroom is very long and the whirlpool tub was an excellent upgrade.
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Wilmar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience. The parking was well designed. The room it self was good, cozy. Only had a problem with the coffee machine which could be cleaned more regularly. But further it was great. Loved the bath.
Stayed 1 night in Sep 2024

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, amenities
Goo place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon, Tauranga

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alway's enjoy staying at the Silver Fern.
Stayed 2 nights in Aug 2024

10/10 Excellent

KAREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
receptionist was amazing, gave such detail definitely would recommend this complex.
Stayed 1 night in Aug 2024