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Sudima Lake Rotorua

4.0 star property
4-star eco-certified hotel near Polynesian Spa

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Photo gallery for Sudima Lake Rotorua

Indoor pool
Lobby
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout drapes

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
1000 Eruera Street, Rotorua, 3201
  • Government Gardens
    ‪5 min walk‬
  • Polynesian Spa
    ‪5 min walk‬
  • Tamaki Maori Village
    ‪5 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe Family

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Triple

In-room safe, desk, laptop workspace, blackout drapes

Classic Triple

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Classic Twin

Classic Twin

Classic Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, laptop workspace, blackout drapes

Superior King

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Family

Classic Family

Classic Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

Accessible King

Accessible King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Rydges Rotorua

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1006)
The price is CA $178
per night
CA $205 total
includes taxes & fees
2 Mar - 3 Mar
Rydges Rotorua

About the area

Rotorua

Central Rotorua getaway .Within a 5-minute walk of this Rotorua hotel, you'll find Polynesian Spa and Tamaki Maori Village. Also, Redwoods Whakarewarewa Forest is within 3 miles (5 km) and Skyline Rotorua is within 6 miles (10 km).

What's nearby

  • Polynesian Spa - 5 min walk
  • Tamaki Maori Village - 5 min walk
  • Eat Street - 14 min walk
  • Redwoods Whakarewarewa Forest - 7 min drive
  • Skyline Rotorua - 7 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬7 min walk
  • ‪Pizza Hut - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬7 min walk
  • ‪El Mexicano Zapata Express - ‬12 min walk

About this property

Sudima Lake Rotorua

4-star eco-certified hotel near Polynesian Spa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3477 square feet (323 square meters) and includes conference space. An indoor pool, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Sudima Lake Rotorua. Free self parking is available.

This 4-star Rotorua hotel is smoke free.

  • 247 guestrooms or units
  • 3477 sq ft of conference space
  • 323 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sudima Lake Rotorua offers 247 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. This Rotorua hotel provides complimentary wireless Internet access.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10 AM: NZD 35 for adults and NZD 17 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. 

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Sudima
Sudima
Sudima Hotel
Sudima Hotel Lake Rotorua
Sudima Lake Rotorua
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Hotel
Sudima Lake Rotorua Rotorua
Sudima Lake Rotorua Hotel Rotorua

Sudima Lake Rotorua Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 284 out of 1001 reviews
Rating 8 - Good. 414 out of 1001 reviews
Rating 6 - Okay. 190 out of 1001 reviews
Rating 4 - Poor. 82 out of 1001 reviews
Rating 2 - Terrible. 31 out of 1001 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anand, Seffner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good
Stayed 1 night in Nov 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

6/10 Okay

Joseph Peter

Business traveller
Liked: Staff & service
Decent hotel but room appeared dated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Miles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, staff kind and attentive, the lake was gorgeous. T
Stayed 2 nights in Oct 2024

4/10 Poor

Paul

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We liked the location. We had an "upgrade"from what we booked because we suspect they needed extra room for teams that were booked in. The "upgrade" was a pokey little room that was old and tiny. The facilities inside the room were poor. will not stay again
Stayed 2 nights in Oct 2024

8/10 Good

Umair

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Rowena

Would recommend and definitely stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again.
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice, though the view over other lower roofing was pretty ugly, but who stands looking out the window when all of Rotorua is outside. This hotel had the friendliest staff everywhere we went, from the front counter check-in and occasional chat, the restaurant and bar staff. It made it such a comfortable place to be in at the start and end of every day. We could walk to the Polynesian Baths, and the city streets, so the location was great. We would definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tiago

Stayed 1 night in Sep 2024

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, staff & service
It would have been helpful to have a microwave in the room to heat up breakfast/food etc. Melody at the front desk really stood out to us as she had such an awesome energy about her and was so easy to talk to. She was so nice to talk to throughout our stay :-)
Stayed 2 nights in Aug 2024

6/10 Okay

Glenn

Travelled with partner
Liked: Staff & service
The pool was out of commission
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Wei

Stayed 2 nights in Jul 2024

8/10 Good

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Rotovegas
Nice place to stay, happy with location
Stayed 1 night in Jul 2024

6/10 Okay

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
We were in Room 427 and the street & carpark noise outside was very loud and woke us up multiple times.
Stayed 2 nights in Jul 2024

6/10 Okay

Kuldeep

Disliked: Cleanliness, staff & service
parking issue
Stayed 1 night in Jul 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brendan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel became an easy base to ride or walk from, town and lake front a stroll away. Absolutely the best staff to assist, nothing too much trouble, chatty and friendly.
Stayed 3 nights in Jun 2024

8/10 Good

Avneil

Stayed 2 nights in Jun 2024