Ratings based on 82 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 27, 2024 on Expedia
Lovely stay. Delicious food. Helpful owners.
by A traveller
Posted Jul. 19, 2024 on Expedia
What a lovely and very special place Hotel La Cle des Champs is ! It’s truly a gem. It was our first time visiting the Luberon Valley, and though each day was packed with new places to visit, and fabulous sites to see - we truly envied the guests that chose to linger and relax at this charmingly beautiful spot. Armelle and Renee have made every detail special and the property is superb. We can’t wait to return!
by A traveller
Posted Jul. 1, 2024 on Expedia
The owners could not have been more helpful. A lovely spot with fantastic views. Would highly recommend!
by A traveller
Peaceful boutique hôtel
Posted Jun. 21, 2024 on HotelsBeautiful boutique hotel. We need to stay longer next time. Great room, lovely property. Great dinner recommendations by Armelle - L’Agachoun in Joucas.
by A traveller
Posted Jul. 13, 2023 on Expedia
We really enjoyed our stay. Hotel had all we were expecting
Armelle and René did everything to make us feel comfortable and relaxed.
by A traveller
Posted Jul. 9, 2023 on Expedia
Wonderful staff. Wonderful location
by A traveller
Posted Jun. 23, 2023 on Expedia
by A traveller
Posted Aug. 26, 2022 on Hotels
by A traveller
Posted Jun. 11, 2022 on Expedia
What did we like? Everything. The setting is wonderful, the facilities excellent and the service outstanding. We were fortunate to be there on a night the owners cooked and it was fantastic. If they are cooking on a night yu stay, definitely take advantage of it.
by A traveller
Posted Aug. 17, 2019 on Expedia
The Hotel is quite isolated although a good location as a base to tour by car. We as a couple stayed 3 nights although two would have been sufficient to check out local villages. By default ended driving a lot more than planned to visit the area. So just buying water is not easy to find a shop anywhere.
No fridge in the standard room which we booked so no option to just buy and cool some water. Asked the hotel if they could accommodate perhaps chilling some water for us answer was no. If you upgrade to a superior room you get a fridge apparently.
Arrived at hotel after a long drive 1.30pm to check in. Official checkin was 3pm. Requested if we could just sit by the pool? Answer was no as being cleaned apparently. Didn't want to sit in it just sit on a lounger and chill until the room was ready. Felt owners weren’t bothered about accommodating our request.
Day two breakfast time, arrived at the table 10.10 requested breakfast for two Answer finished. I had to remind they advertised until 10.30 reluctantly agreed to allow us breakfast.
Don't want to sound too negative here but there were a few more issues, but do not expect welcoming customer service.
Just let me say if you like rules and less welcoming customer service this place is for you!
Comment from Hotel Management
Aug. 17, 2019 by Armelle B, Hotel Management
Dear Guest,
Thank you for your review. We took good note of your comments and would like to clarify some points. Upon booking, on our website, you can choose your room type. There all the details regarding the room are mentioned. Thus including minibars being offered in our superior rooms solely. We also offered you to buy some fresh water available at the hotel anytime during the day. Moreover, you arrived a bit early, as you mentioned the pool area was being cleaned and we offered you several options to go lunch while you were waiting for check-in. Finally, on the first day we asked you to confirm if you will be taking breakfast the following day, which you did not. We are a small hotel, all our guests were away from breakfast a long time ago and we were not expecting you coming. Nonetheless, breakfast was prepared for you when you requested it.
We regret seeing you leaving our hotel with such experience and hope you'll find a place with a customer service that suits you best next time.
Best,