6/10 Okay
Steven
10 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall
The rooms do not have safety boxes. The front desk does not have a security system. Though it is a safe area, robberies must occur and tourists (being obviously well-off compared to locals) are a natural target. The hotel bought me a safety box but just left it on the coffee table. It was under ten pounds and not bolted down. Just useless. The staff have master keys. The room cleaners leave the keys on the service cars unattended. I showed the pictures to the management.
The staff is super nice, maybe too nice. All my criticisms are directed at the management. Staff requires better training. Maybe management should spend a few nights at rivals hotels to better understand the level of services available.
The breakfast can kindly be described as week. There were about ten items each morning with minimal variety. Eight of the ten items were carbohydrate intensive. The other two where saucy/fried meats. Normally hot foods were served a room temperature. Minimum fruit/vegetables/healthy/fiber. The orange juice was more as a sugary orange colored drink. No brewed coffee, only some powdered instant.
I used the hotel car to tour some of the local sights. Sometimes it was expensive in a disrespectful way. Example is a taxi from the airport to the hotel was 1,000, The hotel requested 2,500 for the return transfer. They refused to help arrange an outside taxi.
Hotel area is lively and fun. Sometimes staff was so nice as to guide walk to local restaurants.
Steven
Stayed 5 nights in Dec 2024