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Hotel Princesse Flore

5.0 star property
Family-friendly upscale hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Princesse Flore

Turkish bath, body treatments, body scrubs, thalassotherapy, facials
Turkish bath, body treatments, body scrubs, thalassotherapy, facials
Suite
Front of property - evening/night
Rooftop bar, alfresco dining, open daily

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Parking available
  • 24/7 front desk
  • Spa
  • Pet-friendly

Explore the area

Map
5 Place Allard, Royat, Puy-de-Dome, 63130
  • Royat Spa
    2 min walk
  • Place de Jaude
    5 min drive
  • Vercingétorix Statue
    7 min drive
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    21 min drive

Room options

View all photos for Double Room Privilege

Premium bedding, down comforters, minibar, in-room safe

Double Room Privilege

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Room

Aiden by Best Western Clermont-Ferrand Hotel & Spa

Pool
Spa
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Free WiFi
4.5 out of 5, Wonderful, (348)
The price is CA $147
per night
CA $168 total
includes taxes & fees
9 Jan - 10 Jan
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About the area

Royat

City center stay.At this hotel, you'll be steps from Royat Spa and within a 15-minute walk of Auvergne Volcanoes Regional Nature Park. Pierre de Coubertin Nautical Stadium and Vercingétorix Statue are also within 2 miles (3 km).

What's nearby

  • Royat Spa - 2 min walk
  • Place de Jaude - 5 min drive
  • Clermont-Ferrand Cathedral - 7 min drive
  • L'Aventure Michelin - 9 min drive
  • Stade Marcel Michelin - 9 min drive

Getting around

  • Clermont-Uni-T2C Tram Stop - 5 min drive
  • Royat Chamalières Station - 6 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 21 min drive

Restaurants

  • ‪Casino de Royat - ‬3 min walk
  • ‪Tarterie de Venise - ‬4 min drive
  • ‪La Passerelle - ‬16 min walk
  • ‪Le Président - ‬14 min walk
  • ‪La Station - ‬2 min walk

About this property

Hotel Princesse Flore

Family-friendly upscale hotel with 2 restaurants
Hotel Princesse Flore offers its guests 2 spa tubs and a sauna. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 646 square feet (60 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the luxury Hotel Princesse Flore. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Royat hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Meeting rooms
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 1883
  • Manager's reception (free)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Princesse Flore offers 36 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 60-cm LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.

Languages

English, French, Italian, Spanish

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Secured covered valet parking on site (EUR 15 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 24-24 for adults and EUR 0-24 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Bike parking
  • Lifeguards on site
  • Sauna
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 32
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • 4 stairs to reach property
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 60-cm LCD TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Children's slippers
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Office
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Weight limit: 44 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 to 24 for adults, and EUR 0 to 24 for children
  • Covered valet parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: EUR 20
  • Spa fee: EUR 20
  • Spa tub fee: EUR 20
  • Facilities fee: EUR 20 per person and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking
This property accepts credit cards, debit cards, ANCV Chèques-vacances, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, ANCV Chèques-vacances, cash, mobile payments, and Apple Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Princesse Flore Hotel
Hotel Princesse Flore Royat
Hotel Princesse Flore Hotel Royat
Hotel Princesse Flore Royat
Princesse Flore Royat
Princesse Flore

Hotel Princesse Flore Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 269 reviews" "
Rating 8 - Good. 88 out of 269 reviews" "
Rating 6 - Okay. 18 out of 269 reviews" "
Rating 4 - Poor. 4 out of 269 reviews" "
Rating 2 - Terrible. 1 out of 269 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beatiffull hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Laura

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent but not 5* in terms of service
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Difficult clients handled brilliantly!
We arrived very late due to a difficult journey but were received in good humour. We needed a room on a floor close to the ground because our three dogs who came with us and we were swiftly moved from the 5th to 2nd floor despite it being close on midnight. We then having sorted ourselves out and took the dogs for a walk from which we did not return until 2am. The night porter was extremely patient. At breakfast the next morning on the terrace it began to rain and then thunder. Your staff did everything they could to make us comfortable by providing access to a terrace room. One of our dogs was however, petrified by the thunder and lightening. We continued to eat breakfast on the terrace under parasols. The service was excellent. So too the room and the hotel as a whole. Thank you
Stayed 1 night in Jul 2019

6/10 Okay

Robin

Disliked: Property conditions & facilities
Good value although hotel a little tired and couldn’t get food was directed to alternative premises!
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
What was a truly fantastic hotel is now a little tired for 5 stars. The spa is no longer included in the price and has gone down hill since our last visit. The service in the bar was sporadic at best and the restaurant had no menus in English and only one waiter who made a great job of trying to translate for us. He was the highlight of our stay.
Stayed 2 nights in Feb 2019

10/10 Excellent

Fabien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel close to Chamalières
Perfect hotel. I wish I could stay there longer. The rooms with a view are very nice and breakfast is outstanding. Thanks for your welcome.
Stayed 1 night in Jun 2019

10/10 Excellent

France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Dinner
The room was rather small but comfortable. The dinner we ate in the Restaurant was fabulous! Unfortunately we didn't have time to use the spa facilities which looked wonderful. The Hotel staff were extremely friendly.
Stayed 1 night in Apr 2019

10/10 Excellent

Ole Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
Good hotel, did exactly what we needed for a stop over travelling through France. Comfortable and quiet.
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
excellent hotel in central France
Very well appointed rooms BUT on our 2nd stay the double room was too small to be even a single. Restaurant expensive and menu undecipherable to an English person with complicated set menus. I mistakenly ordered some thing from a set menu as I am vegetarian and was charged for whole set menu.
Stayed 1 night in Sep 2018

10/10 Excellent

david t

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Shaw Fen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top Class
Very accommodating to weary travellers, took a short notice booking and gave us a lovely suite with excellent facilities. Very handy for Vulcania and Puy De Dome. Room was spacious clean and comfortable. Excellent views from 7th floor bar.
Stayed 2 nights in Jul 2018

10/10 Excellent

Elly, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with an amazing roof terrace. Good sized, clean bedrooms. Wonderful breakfast.
Stayed 1 night in Jul 2018

4/10 Poor

geoff, london

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not a 5 star hotel
In no way is this a 5 star hotel we refused a hot meal in the restaurant on the night we arrived and no alternative hot meal was offered i.e. no in room menu was available. I suggested a compromise that my partner and I had a single main course in the bar area this was flatly denied. The staff were officious and unfriendly with no help given to find an alternative restaurant. definitely not recommended as a luxury hotel.
Stayed 2 nights in Jun 2018

10/10 Excellent

Ole Greger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Nan, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Clermont-Ferrand
Super service, room was large and clean. Their breakfast buffet was extremely generous and so tasty. Their restaurant for Dinner was outstanding!
Stayed 4 nights in Feb 2018

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay at the Hotel Princess Flore. We had a great time visiting the Puy du Dome and the spa was very relaxing. The restaurant on the roof was delicious and the staff was very helpful.
Stayed 2 nights in Jun 2017

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great spa hotel
The stay was very enjoyable, with the associated spa being a superb facility. Dinner in the restaurant was superb, with great staff.

10/10 Excellent

Mark L, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and wine at dinner, excellent breakfast
Great stay, good service. It came up to expectations. It was a pity it was only one night.

10/10 Excellent

ianandlaura, La Manga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Spa
The only thing that let the hotel down was dinner on our first night. The food was excellent and the service to start excellent. We were then left sitting with empty desert plates for 20 minutes waiting to sign for our meal. The wait was due to the waiter chatting to his friend and showing each other photos on their phones. Not what you expect in a 5 star hotel.