2/10 Terrible
Krista
Travelled with partner
19 Jun 2024
Disliked: Amenities, property conditions & facilities
I made a reservation at this property three months in advance of my stay. A few days before my stay, I received a message from the hotel saying there was a miscommunication and they had no rooms left so I needed to cancel my reservation. That sounded strange to me, and thankfully I was with a travel company that was willing to call the hotel to straighten things out. Apparently they told Expedia rooms weren’t available these dates and Expedia didn’t listen, leading to booking rooms they didn’t have. Thankfully they found me a room, but it wasn’t what I reserved nor was it what was advertised. There was no AC, the fan barely worked but was extremely loud so couldn’t sleep with it on, and there was one window that opened into the hallway with no screen which felt extremely unsafe. It was over 90° in the room with no airflow, the motion lights in the hallway kept turning on so it was like bright lights in your face every half hour. No sleep was had that night.
On the positive side, the breakfast was solid.
Krista
Stayed 1 night in Jun 2024