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Best Western River Cities

2.5 star property
Enjoy free breakfast at this Russell hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western River Cities

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)
Lobby
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave | Bathroom
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
31 Russell Plaza Dr, Russell, KY, 41101
  • Blue Ribbon Lanes
    4 min drive
  • Paramount Arts Center
    4 min drive
  • Ashland Town Center
    4 min drive
  • Huntington, WV (HTS-Tri-State)
    26 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Larger Room)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Larger Room)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Hypo-allergenic bedding, desk, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

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Fairfield Inn & Suites By Marriott Ashland

Pool
Breakfast included
Free WiFi
Air conditioning
4.1 out of 5, Very good, (604)
The price is CA $129
per night
CA $143 total
includes taxes & fees
3 Jan - 4 Jan
Fairfield Inn & Suites By Marriott Ashland

About the area

Russell

Close to airport.You'll find Fresenius Medical Care and Our Lady Of Bellefonte Hospital within 2 miles (3 km) of this hotel. Ohio River and Ashland Town Center are also within 3 miles (5 km).

What's nearby

  • Paramount Arts Center - 4 min drive
  • Ashland Town Center - 4 min drive
  • Central Park - 5 min drive
  • King's Daughters Hospital - 6 min drive
  • Ohio University Southern Campus - 7 min drive

Getting around

  • Ashland Transportation Center - 7 min drive
  • Huntington, WV (HTS-Tri-State) - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Slim Chickens - ‬4 min drive
  • ‪The Freezette - ‬6 min drive

About this property

Best Western River Cities

Enjoy free breakfast at this Russell hotel
Best Western River Cities offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is available daily. The business-friendly Best Western River Cities also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Russell hotel is smoke free.

  • 58 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room
Best Western River Cities offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Cable television is provided. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–9:30 AM on weekends

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 11.34
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 34.03
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Early check-in fee: USD 11.34 (subject to availability)
  • Late check-out fee: USD 34.03 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Cities
Best Western River Cities
Best Western River Cities Ashland
Best Western River Cities Hotel
Best Western River Cities Hotel Ashland
Best River Cities Russell
Best Western River Cities Hotel
Best Western River Cities Russell
Best Western River Cities Hotel Russell

Best Western River Cities Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 173 out of 355 reviews" "
Rating 8 - Good. 127 out of 355 reviews" "
Rating 6 - Okay. 32 out of 355 reviews" "
Rating 4 - Poor. 11 out of 355 reviews" "
Rating 2 - Terrible. 12 out of 355 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Very friendly staff. Breakfast was good. Room very nice.
Stayed 4 nights in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Liked: Amenities
Loved the shower
Stayed 1 night in Aug 2024

10/10 Excellent

Bethany

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Clyde

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Dwayne

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for our travel plans. Our room was spacious and quiet.There were several restaurants within walking distance. There were lots of choices for the breakfast buffet
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

2/10 Terrible

Debbie

Travelled with family
The pool was not in operation which was the whole reason we choose this hotel. No curtains and no carpeting. Even though the wood laminate floor was new, it was cold and hard on bare feet. Not comfortable at all!! I will not be coming back.
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scott at the front desk is absolutely amazing. I stay here every other week or so for work & he is always so welcoming when I check in. The hotel is brand new, the rooms are very nice. Bed is great. TV’s are bigger & more updated than most. You can’t get a room this nice for a better price anywhere else. 10/10 recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Kristian M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Liked: Amenities
Excellent stay. Lovely rooms. Tasty breakfast buffet.
Stayed 1 night in Jul 2024

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly clean. Newly remodeled. Friendly staff. Great location.
Stayed 1 night in Jul 2024

10/10 Excellent

karyn

Stayed 1 night in Jul 2024

10/10 Excellent

Sebrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent top to bottom
Stayed 2 nights in Jun 2024

2/10 Terrible

Krissy

Disliked: Staff & service, property conditions & facilities
It stated there was a pool but it wasn’t open yet also they didn’t have TV because they stated they didn’t have wifi yet.
Stayed 1 night in Jun 2024

10/10 Excellent

ROBERT, BEVERLY HILLS

Stayed 1 night in Jun 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
business as usual
Hotel was conveniently located to where i had to work. Staff was awesome.
Stayed 4 nights in Jun 2024

10/10 Excellent

TaFrinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Front desk lady was so friendly and helpful! Room was very clean and comfortable. The only change I would make is better quality towels. The washcloths and towels were very thin and rough.
Stayed 2 nights in Jun 2024

10/10 Excellent

LoriAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Pa Za

Stayed 2 nights in Jun 2024

8/10 Good

Lynn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool wasn’t open and the hallways had a odor like carpet glue
Stayed 2 nights in May 2024