Hotel Chastellares

3.0 star property
3-star ski-in/ski-out hotel with free WiFi

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October 2024
November 2024

Photo gallery for Hotel Chastellares

Egyptian cotton sheets, premium bedding, Select Comfort beds
Chambre Double Sud Balcon | Bathroom
Front of property
Restaurant
Separate tub and shower, free toiletries, hair dryer, bidet

Reviews

7.2 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Place Centrale, Saint-Etienne-de-Tinee, Alpes-maritimes, 6660
  • Auron Ski Resort
    1 min walk
  • Adret Rambert Ski Lift
    16 min walk
  • Nabines Ski Lift
    16 min walk

Room options

Design Room

  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds

Chambre Triple Supérieure

  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

Chambre Double Sud Balcon

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

2 Chambres Communicantes Sud Terrasse

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Comfort Triple Room, Multiple Beds

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room

  • 50 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

Chambre Triple Sud Balcon

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds

2 Chambres Communicantes Sud Balcon

  • Mountain view
  • Sleeps 6
  • 1 Twin Bed

Similar properties

About the area

Saint-Etienne-de-Tinee

Near the slopes.You'll find Auron Ski Resort and Pres Ski Lift within a 15-minute walk of this Auron hotel. Adret Rambert Ski Lift and Nabines Ski Lift are also within 2 miles (3 km).

What's nearby

  • Auron Ski Resort - 1 min walk
  • Blainon Ski Lift - 19 min walk
  • Isola 2000 - 34 min drive
  • Parc National du Mercantour - 66 min drive
  • Valberg - 75 min drive

Restaurants

  • ‪Sauma-Longue - ‬19 min drive
  • ‪The White - ‬1 min walk
  • ‪Lou Ben Manja - ‬9 min drive
  • ‪Freestyle Bar - ‬1 min walk
  • ‪Le Slalom - ‬1 min walk

About this property

Hotel Chastellares

3-star ski-in/ski-out hotel with free WiFi
Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Self parking is free.

This 3-star Auron hotel is smoke free.

  • 1 building
  • 31 guestrooms or units
  • 2 levels
  • Built in 1958
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Newspapers for purchase
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Chastellares offers 31 accommodations with laptop-compatible safes and hair dryers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, French, Italian

Property amenities

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking

Food and drink

  • Full breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 21 for adults and EUR 21 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Archery
  • Mountain biking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Hardwood flooring in room

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.01 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 21 for adults and EUR 21 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Le Chastellares
Hotel Le Chastellares Saint-Etienne-de-Tinee
Le Chastellares
Le Chastellares Saint-Etienne-de-Tinee
Hotel Chastellares Saint-Etienne-de-Tinee
Hotel Chastellares
Chastellares Saint-Etienne-de-Tinee
Chastellares
Chastellares SaintEtienneTine
Hotel Le Chastellares
Hotel Chastellares Hotel
Hotel Chastellares Saint-Etienne-de-Tinee
Hotel Chastellares Hotel Saint-Etienne-de-Tinee

Hotel Chastellares Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 53 reviews" "
Rating 8 - Good. 14 out of 53 reviews" "
Rating 6 - Okay. 10 out of 53 reviews" "
Rating 4 - Poor. 11 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel.com should remove this property
It was the worst stay in my life. The manager of hotel was very rude to me and to my wife. In addition to it, I paid a premium to get a room with a terrace and when I arrived the same person told me that there were no more rooms with terrace. I ended to be in an smaller room and WITH NO HOT WATER. It is a sky area and we needed to take a shower. It was not possible. I also called the police since there were 40 families with no water and no effective answer from the hotel,
Stayed 1 night in Feb 2020

8/10 Good

Roger

Liked: Staff & service
Disliked: Property conditions & facilities
Excellent ski location, good breakfast, 2 star
When reading this you need to appreciate this is a 2 star hotel, not a 4 or 5 star. Visited with partner and 10 yr old daughter for 6 nights Feb 19 half term ski trip (being half term it was quite expensive for what it is, but that's the school holidays rip off for you!) . Breakfast excellent for a 2 star, good choice, lovely croissants etc...location v central, 2 mins to Auron gorge cable car, that links straight to the full mountain cable car, ski nursery slopes and rest of the lift system. Good variety of ski runs, lots of blues around the mountains, but plenty of good blacks and reds to alpine standards. Did not eat in hotel much in evenings, but plenty of restaurants in centre, large portions, peak season you need to book at least a day ahead. Owner, was helpful, nice views/balcony across gorge to ski slopes beyond. What was the downside!, rooms quite small, very thin walls! and various noises from water and heating systems and services. Hot water ran out some days between 17.00 and 19.00, but not a problem at other times.
Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Basic but good breakfast.
Basic hotel but we didn't get the room we asked for. Instead we got bed and breakfast which was very good. Facilities are sparse but ok if you are skiing all day.
Stayed 6 nights in Feb 2019

10/10 Excellent

caroline, UK

Liked: Cleanliness, staff & service
A very friendly hotel in an excellent location.
We had a very pleasant stay at this hotel. It was very convenient for the slopes and the town. The staff were very friendly. The restaurant and bar were nicely decorated. Our room was rather small for 3 and the bathroom needs modernising. We would however stay there again.
Stayed 3 nights in Feb 2018

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Querky but OK, Auron great
Query! But in a good way. Excellent location, Auron is a beautiful little place, typically alpine. Hotel is dated with a definite Christmas theme but it added character! Breakfast expensive for what is on offer compared with other hotels, lots of local cafes would probably have been a better option. Rooms at rear with balcony have beautiful views and afternoon sun, worth the few extra euros.
Stayed 1 night in Jul 2017

10/10 Excellent

Nick, Newcastle upon Tyne

Liked: Cleanliness
Disliked: Room comfort
Fair? I think your after 5* at 2* prices
Well people who rate it fair are obviously expecting 21 carrot on a 9 carrot budget. I have paid an awful lot more and received an awful lot less. It's 2 star and in my eyes a 3, our room for 3 had a balcony overlooking all the runs and was a fabulous view recap and look out at and recall the runs

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Tired Hotel
This needs some TLC. The decor is in need of redoing ... and either the manager or the drains smelt!

10/10 Excellent

SABAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outre une vue exceptionnelle, gérant très sympathique et literie confortable. Établissement propre et calme
Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vacances de rêve réussies
Séjour très réussi : belle chambre avec grand balcon muni de chaise longue, chaises et table face à la montagne où nous avons profité des derniers rayons de soleil après le ski, Petit déjeuner varié et copieux avec salade de fruits frais, fruits frais, baguettes variées, variété dans les viennoiseries, fromages, charcuterie, etc. Repas du soir lui aussi varié, bon et copieux.
Stayed 3 nights in Feb 2022

6/10 Okay

gregory

Stayed 1 night in Dec 2021

8/10 Good

Klaric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Andrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

4/10 Poor

Joakim

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bra läge. Risigt.
Fint läge och fin utsikt. Hårda obekväma sängar. Endast ett dubbeltäcke. Obekväma syntetkuddar. Risigt och smutsigt.
Stayed 1 night in Feb 2020

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020

4/10 Poor

Laura

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hors de prix
Beaucoup trop cher pour la prestation et l’état de la chambre .
Stayed 1 night in Dec 2019

8/10 Good

Frederik

Travelled with family
Liked: Staff & service
Great service
Service was great, reception and restaurant. Very friendly and helpful staff. The skiing room where you put on your slalom boots were on the ground floor, with easy access from inside and outside of the hotel. The hotel is also very close to the gondol/lift. The hotel’s condition is what most of these types of hotels are, very worn down and out of date. Although I must mention that last year we stayed at the 3 star hotel next door, that really surprised me compared to this, which only have 2 stars. In other words the whole family were more satisfied staying at this hotel. If I have to point out any improvements it has to be answering their phone. Prior to our stay I tried to call several times, and left a couple of voicemails. At the end I wrote an e-mail which they replayed. The parking can also be challenging, pending on when you are there of course. All in all a good stay, with great service.
Stayed 2 nights in Dec 2019

8/10 Good

Yiu Wah

Liked: Room comfort
Stayed 1 night in Oct 2019

4/10 Poor

michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

8/10 Good

Nan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Jürg

Liked: Staff & service
Preis/Leistung stimmt nicht, sonst ok.
Das Hotel hat seine besten Zeiten hinter sich. Für das Gebotene klar zu teuer. Sehr positiv: Flexibilität und Freundlichkeit für ein früheres Frühstück.
Stayed 1 night in Aug 2019

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, room comfort
Fam Johan & Josefine
Perfekt litet hotell i Auron. Ligger mitt i byn. 30 meter till liften. Hund välkommen.
Stayed 3 nights in Mar 2019

6/10 Okay

Andrey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Feb 2019

8/10 Good

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Virée à la montagne sans faute
Emplacement parfait ,au centre de la station à deux pas du téléphérique et de l arrivée d une piste .face à la montagne avec terrasse ensoleillée pour la chambre .petit déjeuner copieux complet et bon .accueil sympathique ‘
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
il fait froid dans les chambres hôtel veillisant quelque travaux à faire
Stayed 1 night in Dec 2018