Hilton Saint John

4.5 star property
4.5-star hotel with 1 indoor pools, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Saint John

Indoor pool
Meeting facility
View from room
Junior Suite, 2 Queen Beds
1 Queen Bed

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Gym

Explore the area

Map
1 Market Sq, Saint John, NB, E2L4Z6
  • Market Square
    1 min walk
  • Saint John Trade and Convention Centre
    3 min walk
  • New Brunswick Museum
    3 min walk
  • Saint John, NB (YSJ)
    19 min drive

Room options

Two Queen Beds, Club Floor

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

1 Queen Bed

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

One King Bed, Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, City View (Downtown View)

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, One King Bed, Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, One Queen Bed, Club Floor

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

One King Bed, Club Floor

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

1 KING BED JUNIOR SUITE

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Harbour View

  • 36 sq m
  • Harbor view
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Harbour View

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

One Queen Bed Club Floor

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

1 KING BED DOWNTOWN VIEW

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Royal Suite

  • 111 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

2 QUEEN BEDS HARBOUR VIEW

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Saint John

City center retreat .At this hotel, you'll be steps from Market Square and New Brunswick Museum. Saint John Trade and Convention Centre and Saint John Police Museum are also within half a mile (1 km).

What's nearby

  • Market Square - 1 min walk
  • Saint John Trade and Convention Centre - 3 min walk
  • Harbour Station - 6 min walk
  • Marco Polo Cruise Terminal - 9 min walk
  • Bay Ferries - 5 min drive

Getting around

  • Saint John, NB (YSJ) - 19 min drive

Restaurants

  • ‪Peppers Pub - ‬2 min walk
  • ‪Vito's Dining Room & Lounge - ‬5 min walk
  • ‪The Art Warehouse - ‬6 min walk
  • ‪Cask and Kettle Irish Gastropub - ‬6 min walk
  • ‪Saint John Ale House - ‬2 min walk

About this property

Hilton Saint John

4.5-star hotel with 1 indoor pools, connected to a shopping center
Hilton Saint John offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17286 square feet (1556 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the luxury Hilton Saint John. For a fee, parking is available.

This 4.5-star Saint John hotel is smoke free.

  • 197 guestrooms or units
  • 10 levels
  • 2 buildings
  • Meeting rooms
  • 17286 sq ft of conference space
  • 1556 sq m of conference space
  • Built in 1984
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Saint John offers 197 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Saint John hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Portuguese

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: WiFi (CAD 6.95 per 24-hour period)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 17-25 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per stay, plus a deposit of CAD 35.00 per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Fee for in-room wireless internet: CAD 6.95 per 24-hour period (rates may vary)
  • Self parking fee: CAD 25 per night (in/out privileges)
  • Pet deposit: CAD 35.00 per stay
  • Pet fee: CAD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Hilton Hotel Saint John
Hilton Saint John
Saint John Hilton
Hilton Saint John Hotel
Hilton Saint John Hotel Saint John
Hilton Saint John New Brunswick
Hilton Saint John Hotel
Hilton Saint John Saint John
Hilton Saint John Hotel Saint John

Hilton Saint John Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1000 reviews" "
Rating 8 - Good. 284 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 104 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Carrie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lighting in bathroom was too dim-couldn’t see to do makeup! Need to check toilet as it was slow flushing
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is generic. Had nice bay view, upper floor, comfortable beds. The bar is sub generic. 65 degree evening and outside fire places not on. No water or coffee in lobby, big miss for little things. Parking was a challenge at first too. It was fine, wouldn’t stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
caution with parking
stay was fine, front desk experience not so much. If your vehicle is over height for the underground, they have no alternate spot. Clerk argued with me that their guests can’t park on city streets, must park in underground. Beats me, parked on street with no problems. Won’t be back
Stayed 1 night in Sep 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was basic hotel fare but location was great, next to a new waterfront walking area, and close to many restaurants. Right at the port so able to watch cruise and container ships come and go. Very comfortable mattress. Breakfast at hotel was buffet style and just ok at best. Felt very safe walking around at night.
Stayed 1 night in Sep 2024

10/10 Excellent

Sonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was amazing. Sent text to check on our room and very accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a good location, good view of Harbor. Staff with friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Sep 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, loved the location. Everything is in walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sam

Stayed 1 night in Jul 2024

2/10 Terrible

clayton

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room was full of mold in bathroom. Second room was not very clean and smoke detector went off at night and took an hour for someone to come fix
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
I booked for 3 persons but they charged me extra $20 . I booked with breakfast but they didn’t provided it .
Stayed 1 night in Sep 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A more affordable parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Easily reached by car, nice restaurant, good views of the harbor, easy to park.
Stayed 1 night in Sep 2024

6/10 Okay

Kati

Travelled with group
Disliked: Staff & service, property conditions & facilities
Needs updated for the price you pay. Was not impressed.
Stayed 1 night in Sep 2024

6/10 Okay

Kimberly

Seems this hotel is older and really not worth the dollar
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
No coffee in the lobby. Rooms smell weird
Stayed 1 night in Sep 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Central location & fantastic view.
Stayed 3 nights in Sep 2024

6/10 Okay

James Andrew

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is in a good location and makes the downtown area walkable however the property itself could use a facelift. It’s a little dated.
Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

James

Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close the hotel was to the waterfront, restaurants and activities which really allowed us to enjoy Saint John! Wish more had been included (we had to pay extra for parking which was not ideal), but otherwise we enjoyed our stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and nice area around with a lot of good dining options
Stayed 1 night in Aug 2024