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Hotel Metropolitan Saitama Shintoshin

3.5 star property
Hotel with a 24-hour front desk, steps from Saitama Super Arena

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metropolitan Saitama Shintoshin

Exterior
Exterior
Executive Twin Room
Lobby sitting area
Executive Twin Room | Bathroom

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
11-1 Shintoshin, Chuo-ku, Saitama, Saitama, 330-0081
  • Saitama Super Arena
    1 min walk
  • 中華食堂日高屋さいたま新都心店
    1 min walk
  • Saitama-Shintoshin Station
    2 min walk
  • Tokyo (HND-Haneda)
    79 min drive

Room options

View all photos for Superior Single Room

In-room safe, soundproofing, free WiFi

Superior Single Room

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Triple Room

In-room safe, soundproofing, free WiFi

Superior Triple Room

  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

In-room safe, soundproofing, free WiFi

Superior Twin Room

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Semi Double Room

In-room safe, soundproofing, free WiFi

Superior Semi Double Room

  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Executive Twin Room

Executive Twin Room | Living area

Executive Twin Room

  • Sleeps 4
  • 2 Queen Beds

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Exterior

Candeo Hotels Omiya

Spa
Free WiFi
Air conditioning
Breakfast available
4.4 out of 5, Excellent, (1003)
The price is CA $208
per night
CA $229 total
includes taxes & fees
1 Jan - 2 Jan
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About the area

Saitama

Chuo Ward stay.With a stay at this Chuo Ward hotel, you'll be steps from Saitama Super Arena and Keyaki Hiroba. Saitama City Space Theater and Hikawa Shrine are also within 2 miles (3 km).

What's nearby

  • Saitama Super Arena - 1 min walk
  • Nack5 Stadium Omiya - 4 min drive
  • Omiya Park - 4 min drive
  • Railway Museum - 5 min drive
  • Omiya Bonsai Art Museum - 6 min drive

Getting around

  • Saitama-Shintoshin Station - 2 min walk
  • Haneda Airport (HND) - 79 min drive

Restaurants

  • ‪さいたまスーパーアリーナ - ‬10 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪舎鈴 - ‬1 min walk
  • ‪青蓮 さいたま新都心店 - ‬8 min walk
  • ‪カレー食堂心 - ‬1 min walk

About this property

Hotel Metropolitan Saitama Shintoshin

3.5-star hotel near Saitama Super Arena
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. Hotel Metropolitan Saitama Shintoshin also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Saitama hotel.

  • 157 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Coffee shop
  • Dining venue
Hotel Metropolitan Saitama Shintoshin offers 157 accommodations with safes and complimentary bottled water. Flat-screen televisions come with pay movies.

Bathrooms include slippers, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Saitama hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Japanese

Property amenities

Family friendly

  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (JPY 3300 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2530 for adults and JPY 1430 for children
  • 1 restaurant and 1 coffee shop/cafe

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Energy-saving switches
  • LED light bulbs
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 2530 for adults and JPY 1430 for children
  • Self parking fee: JPY 3300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Guests traveling with a service animal must contact the property prior to arrival.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama

Hotel Metropolitan Saitama Shintoshin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 540 reviews" "
Rating 8 - Good. 155 out of 540 reviews" "
Rating 6 - Okay. 22 out of 540 reviews" "
Rating 4 - Poor. 5 out of 540 reviews" "
Rating 2 - Terrible. 5 out of 540 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in May 2024

10/10 Excellent

Pengxiang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

MeeDeessa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Miki

Stayed 15 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in May 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Metropolitan Saitama Shitoshin
The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.
Stayed 1 night in May 2024

10/10 Excellent

Taka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Kenji

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Colleen

Stayed 4 nights in Mar 2024

10/10 Excellent

yumi

Stayed 4 nights in Mar 2024

10/10 Excellent

Rushan

Stayed 1 night in Jan 2024

10/10 Excellent

Katy

Stayed 2 nights in Dec 2023

10/10 Excellent

Phuong Thao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Akiko

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Good price 👍
Stayed 2 nights in Sep 2023

10/10 Excellent

Kazuo

Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very clean and easy access to everything 👌
Stayed 3 nights in May 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very nice
This is our first choice for staying in Saitama. The hotel is just a few steps from Saitama Shintoshin station with check-in on the 5th floor. Our stay was a couple of months before COVID restrictions were lifted and we were pleased with everything. The front staff helped us with several issues. The hotel restaurant was pricey, but there is a Royal Host "family restaurant" across the walkway where you can get a reasonable Western or Japanese meal. Every other kind of restaurants and shopping close by at Cocoon mall. The rooms are small but clean. We came from overseas and unfortunately there was no longer an ON-Liner bus from Narita Airport to the station area, but we got there by train quickly with luggage on the Keisei Skyliner with a change at Nippori.
Stayed 3 nights in Feb 2023

10/10 Excellent

Glendon

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
clean hotel
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
better to give us complimentary 2 water bottle, not the 1.
Stayed 1 night in Feb 2021

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and location
Professional staff. Very courteous
Stayed 12 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service from all personnel. Wish there was a fitness center.
Stayed 2 nights in Jan 2020

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019