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Melia Tortuga Beach - All Inclusive

5.0 star property
Upscale beachfront resort with 2 outdoor pools

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Photo gallery for Melia Tortuga Beach - All Inclusive

4 restaurants, breakfast, lunch, dinner served; international cuisine
Free self parking
Villa, 3 Bedrooms, Private Pool (4 Adults + 2 Children)
4 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.0

Very good

Popular amenities

  • Pool
    PoolPool
  • All-inclusive
    All-inclusiveAll-inclusive
  • Bar
    BarBar
  • Hot tub
    Hot tubHot tub
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included

Check-in time

3:00 PM

Check-out time

12:00 PM

Explore the area

Map
Urbanizacao da Cabocan ZDTI Ponta Preta, Santa Maria, Sal
  • Popular LocationSanta Maria Town Square5 min drive
  • Popular LocationSanta Maria Beach6 min drive
  • Popular LocationSanta Maria Pier6 min drive
  • AirportSal Island (SID-Amilcar Cabral Intl.)18 min drive

Room options

View all photos for Suite, 2 Bedrooms (4 Adults)

32-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms (4 Adults)

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (2 Adults 2 Children)

32-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms (2 Adults 2 Children)

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (3+1)

32-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms (3+1)

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Villa, 3 Bedrooms, Private Pool

Villa, 3 Bedrooms, Private Pool

Villa, 3 Bedrooms, Private Pool

  • 115 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Villa, 4 Bedrooms, Private Pool

Villa, 4 Bedrooms, Private Pool | Terrace/patio

Villa, 4 Bedrooms, Private Pool

  • 152 sq m
  • Sleeps 8
  • 1 Queen Bed and 6 Twin Beds

View all photos for Family Suite (3+1)

32-inch flat-screen TV with satellite channels, TV

Family Suite (3+1)

  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

32-inch flat-screen TV with satellite channels, TV

Family Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms (2 Adults + 2 Children)

32-inch flat-screen TV with satellite channels, TV

Family Suite, 2 Bedrooms (2 Adults + 2 Children)

  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Villa, 3 Bedrooms, Private Pool (4 Adults + 2 Children)

Villa, 3 Bedrooms, Private Pool (4 Adults + 2 Children)

Villa, 3 Bedrooms, Private Pool (4 Adults + 2 Children)

  • 115 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

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The price is CA $239
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About the area

Sal

On the beach.You'll find Ponta Preta and Viveiro Botanical Garden & Zoo within 2 miles (3 km) of this resort. Nazarene Church and Santa Maria Pier are also within 3 miles (5 km).
View more Resorts in SalOpens in a new window

What's nearby

  • Ponta Preta - 14 min walk
  • Santa Maria Town Square - 5 min drive
  • Santa Maria Beach - 6 min drive
  • Santa Maria Pier - 6 min drive
  • Shark Bay Beach - 69 min drive

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 18 min drive

Restaurants

  • ‪RIU Cabo Verde Restaurant Promenade - ‬5 min drive
  • ‪RIU Cabo Verde Poolbar - ‬5 min drive
  • ‪Pool Bar - ‬4 min drive
  • ‪Melia Dunas Spices Restaurant - ‬8 min walk
  • ‪Restaurante Espargos - ‬4 min drive

About this property

Melia Tortuga Beach - All Inclusive

Upscale beachfront resort with 2 outdoor pools
Melia Tortuga Beach - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Melia Tortuga Beach - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. This all-inclusive resort also offers a children's pool, a spa tub, and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Sal resort.

  • 270 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Built in 2010
  • Deli
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Melia Tortuga Beach - All Inclusive offers 270 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

YHI SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Refrigerator
  • Separate living room
  • Snack bar/deli

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness center
  • Full-service spa
  • Horse riding/rentals
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Outdoor space

  • Furnished balcony or patio

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Facilities fee: EUR 20 per person, per day and includes use of: sauna; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Meliá Tortuga Beach All Inclusive All-inclusive property Sal
Meliá Tortuga Beach Resort
Meliá Tortuga Beach Resort Sal
Meliá Tortuga Beach Sal
Meliá Tortuga Beach All Inclusive Sal
Meliá Tortuga Beach All Inclusive All-inclusive property
Meliá Tortuga Beach All Inclusive
Meliá Tortuga Inclusive Sal

Melia Tortuga Beach - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 72 out of 198 reviews" "
Rating 8 - Good. 80 out of 198 reviews" "
Rating 6 - Okay. 22 out of 198 reviews" "
Rating 4 - Poor. 14 out of 198 reviews" "
Rating 2 - Terrible. 10 out of 198 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Vanessa

Stayed 2 nights in Jan 2024

10/10 Excellent

RAMALINGAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was kept clean with lots of food options and activities. Beach side was amazing with Turquoise blue water. All inclusive bars was amazing. A must for a sunny beach seeker
Stayed 7 nights in Dec 2023

2/10 Terrible

Andrew

Travelled with family
Disliked: Amenities, property conditions & facilities
Not 5 star as sold, at most 3 star and very disappointing.
Stayed 7 nights in Dec 2023

10/10 Excellent

Raphael

Stayed 2 nights in Mar 2023

10/10 Excellent

Anabela

Stayed 6 nights in Nov 2022

6/10 Okay

Joshua

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
The atmosphere and landscaping looks really great. However, we couldn’t make reservations for dinner because they were always full, minutes after opening time. It was nearly impossible to get hot water in our villa so we took cold showers every night. Lastly, none of the bars would make any drinks without alcohol. For being “all inclusive” they only mean for people who drink alcohol. We stayed in a hotel in Praia that had burning hot water and was a fraction of the cost. I won’t be staying here again.
Stayed 2 nights in Nov 2022

6/10 Okay

Vince, Atlanta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property staff was not courteous nor helpful when I called ahead and told them I’d land early. Upon arrival, I had to wait 5 hours for an “early” check in. The food was not good. The redeeming quality is the beach.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi is only available in the bar or pool area, not in room. Weak WiFi reception whenever it was available. Long wait time (2 hours) for dinner although reservation was made. You are required to make a dinner reservation however there was no availability to even make a reservation in advance as all restaurants were completely reserved. Housekeeping cleaning was incredibly poor. Trash was not taken out for days, small bugs crawling everywhere, same unclean sheets were being used to make the bed even though requested for new clean sheets. TV cable and phone service stopped working. There is an extra charge for pool/beach towels even with all inclusive. Overall a poor experience and one of the worst hotels I’ve ever stayed at.
Stayed 7 nights in Feb 2020

10/10 Excellent

Ola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout, scenery, the food and drinks were all good.
Stayed 4 nights in Feb 2020

10/10 Excellent

MrsEdewor, Nigeria

Travelled with family
The hotel gives breakfast, lunch and dinner which is amazing
Stayed 8 nights in Dec 2019

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities, room comfort
My stay
Food was good but not great and the staff (with a few exceptions) weren't the friendliest. They weren't rude but some had a demeanor like they didn't want to be there or you were putting them out. The WiFi was terrible.
Stayed 6 nights in Jul 2019

8/10 Good

carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartments nice with a kitchen (although no kitchenware available, except a few glasses). The beach is nice but rocky. Food is acceptable, but not exceptional.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
1st and last time in an “all inclusive” resort
- Ineffective cleaning, having found tables and shelves in the housing unit with layer of dust and areas to be cleaned under furniture; - Poor comfort, given that the beds were not ready for the coolest weather felt during our stay and one of the rooms had no AC unit; - Facilities not according to the advertised category of the hotel unit given the poor maintenance and already evident aging of the structure, without the existence of, for example, a full body mirror, in room tea and coffee facilities, and the existence of sheets with holes; - Employees, most of them cordial but not very active in customer service, and most of the times disorganized and with evident lack of training; - Low quality-price ratio, with the clear intention to show variety in detriment of quality, both in the quality of materials and spaces, and in its aesthetic treatment, and in the food and beverages available, where imported canned goods have almost taken over the place of fresh and local products, not to mention drinks included in the concept with indescribable quality; - Free Wi-Fi extremely unstable and unavailable for long periods; - Food in a 5* hotel cannot contain canned fruit, unnatural juices, industrial pastries, poor selection of bread and wines, table paths in poor condition and not replaced after each use, poorly cleaned tables with vestiges of food remains from previous users, dirty floors and impossible to sanitize (for example in dining rooms with floorboards with interstice slits)
Stayed 3 nights in Feb 2018

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice Place - Horrible service
Nice property. Nice Beach. Nice pools. Horrible service especially in the restaurants. Very average food. They need to get their act together. No wi-fi in the room unless you pay extra for the levels service (40 euros per person per day). This is do not disclosed when you book.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charter holiday crowd
wifi cover was poor, many mosquitos. Food was very varied. There are not enough beds by pool or beach for the hundreds of guests and people try to park towel on bed for the entire day. The beach is perfect sand but rocks do not permit entry into the water. A charter flights all inclusive crowd with. The free alcohol is of poor unbranded quality. Staff are exceptionally nice and hard working and kitchen does an effort to vary food.

8/10 Good

lutz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
seaside resaurant GRILLO and pool Restaurant WATERSIDE are nice with good Ambiente and Service. Main Restaurant is too packed and loud

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cheap hotel and low level to be a Melia
No wifi in the room just in common areas Gym if you can call it gym machines old and broken Underpands hanging in a try in front of our window Food not nice We will not repeat

10/10 Excellent

FlyingZic, Sacramento, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special Experiences
My wife and I came here (first time to Cape Verde) for eight days to celebrate our 15th anniversary. We made an excellent choice. Excellent location for relaxation, especially since that is all we wanted to do. I spoke to the staff and they arranged a private dinner on the beach for us the evening of our anniversary with candles, a special bouquet of flowers for her, and a special menu. The attention of detail from the staff was amazing. And to make it even more special, my wife cannot eat gluten, which we had not told them in advance. When we were arranging which restaurant to eat in the first night my wife mentioned it to the coordinator that was scheduling these. A few hours later we were walking through the main entrance area and were greeted by the head of all the catering who personally guided my wife through the various options she had and from that point on they were always watching out for her. They even had gluten-free pasta for her! She was very impressed. We used the spa facilities three times, always with exceptional service. If you are going to relax and have a true vacation this is the place to be. We are planning to return (this time with our daughter, which we had conveniently left with her grandparents for this trip).

8/10 Good

Kevin, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice surprise!
The lobby was outstanding and the rooms were huge. I was quite impressed overall with everything. If I had to pick something to complain about, it would be the lack of wifi in the rooms.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
Very good. Food is ok but could be of greater quality.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melia Tortuga is very nice
I've stayed at 5 star resorts and while I wouldn't say Melia is of that caliber, it is certainly a strong 4 star. I think the 3.3 rating currently here isn't fair. The hotel staff were all very accommodating and friendly. The entertainment and facilities were excellent. Food was very good and I was most pleased with the room. There are some rough edges that could be smoothed out (the insect problem would be most notable) but they are minor at most. Perhaps some people were expecting their own slice of westernization to seclude them from the African desert island which they visited. My advice to them is to skip Sal entirely and go to Ibiza or Cancun, they have what you want.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All inclusive in Sal
Nice hotel with appartment style rooms (living room, small kitchen and two bedrooms), ideal for a family or 2 couples of friends. All inclusive, very helpful and friendly staff, entirely devoted to make your stay ideal. They accomodated all we asked for (room with ocean view, late check out at 3pm etc.). One buffet style restaurant and 3 restaurants "a la carte", one of which is next to the beach and is really nice for watching the sunset. If you like all inclusive style hotel, this one is for you !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Courteous and friendly staff. Good traditional Cape Verdean dinner on Sunday evening. We found the buffet style dinners at the Spice restaurant better than the other inclusive restaurant options.

6/10 Okay

Captain, Dubai

good stay
We enjoyed our stay

8/10 Good

Mr& MRS Kilty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Meli'a Tortuga Beach
Myself husband & sister stayed at the hotel for 11 nights, the staff where friendly & helpfull but we felt they were very understaffed in the resturants.This is a lovely hotel food was of a very good standard with plenty of variety with lots of freshly cooked 0ptions. This is a place with very little to do but a great place to chill out & enjoy the sun. We would go again