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The Natsepa Resort & Conference Center

4.0 star property
4-star beach resort with 2 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Natsepa Resort & Conference Center

View from property
Exterior
Presidential Suite | View from room
View from property
Honeymoon Suite

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Air conditioning
  • Parking included

Explore the area

Map
Jl. Raya Natsepa No. 36, Salahutu, Maluku, 97582
  • Tulehu Harbour
    10 min drive
  • Maranatha Church of Ambon
    17 min drive
  • Masjid Raya al-Fatah
    17 min drive
  • Ambon (AMQ-Pattimura)
    26 min drive

Room options

View all photos for Junior Suite

View from room

Junior Suite

  • 84 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room

  • 42 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed OR 1 Double Bed

View all photos for Deluxe Room ( Deluxe Lagoon)

Deluxe Room ( Deluxe Lagoon)

Deluxe Room ( Deluxe Lagoon)

  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Junior Suite (Junior Suite Lagoon)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite (Junior Suite Lagoon)

  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite

Honeymoon Suite | View from room

Honeymoon Suite

  • 84 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 126 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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The price is CA $49
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includes taxes & fees
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About the area

Salahutu

Seaside stay .Stay at this Salahutu resort and you'll be within 12 miles (20 km) of World Peace Gong and Maranatha Cathedral. Maranatha Church of Ambon and Francis Xavier Cathedral are within 12 miles (20 km).
View more Resorts in SalahutuOpens in a new window

What's nearby

  • Tulehu Harbour - 10 min drive - 9.2 km
  • Maranatha Church of Ambon - 17 min drive - 18.1 km
  • Masjid Raya al-Fatah - 17 min drive - 18.4 km
  • Pantai Liang - 29 min drive - 20.6 km
  • Pantai Hunimua-Liang - 29 min drive - 20.6 km

Getting around

  • Ambon (AMQ-Pattimura) - 26 min drive

Restaurants

  • ‪KFC - ‬9 min drive
  • ‪Cuppa Coffee - ‬7 min drive
  • ‪Maxx Coffee - ‬7 min drive
  • ‪Mister Baso Ambon - ‬6 min drive
  • ‪Rice Bowl - ‬7 min drive

About this property

The Natsepa Resort & Conference Center

4-star beach resort with 2 outdoor pools
As a guest of The Natsepa Resort & Conference Center, you'll find 2 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A terrace, barbecue grills, and a garden are also featured at the business-friendly The Natsepa Resort & Conference Center. Free self parking and valet parking are available.

  • 95 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Built in 2008
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Natsepa Resort & Conference Center offers 95 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. A pillow menu is available. This Salahutu resort provides complimentary wired and wireless Internet access.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Indonesian, Italian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Washer/dryer

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • TV

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Washer and dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between May 1 and September 30.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 350000 per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ambon Natsepa
Aston Ambon
Aston Natsepa
Aston Natsepa Ambon
The Natsepa Resort & Conference Center Resort
Aston Natsepa Resort
The Natsepa Resort & Conference Center Salahutu
Natsepa Ambon
The Natsepa Resort & Conference Center Resort Salahutu
Natsepa Resort Ambon
Aston Natsepa Ambon Hotel Ambon
Aston Natsepa Ambon Resort And Conference Center
Natsepa Resort Salahutu
Natsepa Salahutu

The Natsepa Resort & Conference Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 56 reviews" "
Rating 8 - Good. 21 out of 56 reviews" "
Rating 6 - Okay. 14 out of 56 reviews" "
Rating 4 - Poor. 3 out of 56 reviews" "
Rating 2 - Terrible. 2 out of 56 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Claudette, Scottsdale

Travelled with group
Liked: Cleanliness, staff & service
Restaurant food is not great. Limited offerings for Lunch and Dinner. Breakfast was good selection. Table surfaces should be cleaned after every use. Need better cooling. Rooms are clean and large. No elevator.
Stayed 3 nights in Mar 2024

2/10 Terrible

Eding

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite incredible reviews, the property complete disappointed. Amenities were dismal. It was certainly not a luxury property! I could hear my next door neighbours partying in their room in the early hours of the morning! I would not recommend a stay at the Natsepa to anybody that might ask!
Stayed 3 nights in Nov 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Great place to relax!!
View from our window - stunning!
Amazing sunset!!
Stayed 8 nights in Apr 2022

6/10 Okay

Bronwyn, New Zealand

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The staff were great and very keen to look after you as well as they can. The room we had was large and very pleasant. The hotel as a whole is very tired with adjoining buildings in serious disrepair. This seems to be very common in Ambon. The pool area is very nice - an old bar attached now just a sitting area for staff and again deteriorating rapidly which is a shame. We didn’t have huge expectations as this is not a high tourist area and after looking around would still be my choice of place to stay. The main irritant was the constant noise with loud poor quality music in the public areas - dining room, pool area and reception. The outlook is beautiful and peace and quiet would greatly enhance the experience - music is such a personal thing and those who want to listen have their headsets and devices to do that.
Stayed 8 nights in Jan 2020

6/10 Okay

Tim, Queenstown, New Zealand.

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property overall is very tired. That said the actual rooms are OK and the staff lovely. Food was OK but overcooked or not authentic. Probably trying to achieve a balance between western taste and original spice. Music choice was terrible in all common areas and insisted on playing it too loud.. got pretty tiresome as sitting down at breakfast was far nicer when the music was off or turned down low.. the setting is actually quite tranquil.. they should let the customer enjoy the peace and quiet rather than filling it with noice. The reality is there’s not much choice in Ambon area so this is the pick of hotels unless you go with the two choices in downtown Ambon.
Stayed 7 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Nov 2019

8/10 Good

CGM, Scottsdale, AZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool area right off the balcony on our lower level room. Room was huge. Room service very good. Staff very helpful and friendly.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Morgan, Jakarta, Indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Ambon
It may not be a 4-star hotel by Singapore standards, but it is still a pretty good hotel. It was clean, the rooms were spacious, there was a nice balcony looking over the water. (We asked for the top--3rd--floor, with a water view.) The breakfast was fine. Lots of options. I recommend trying the kacang hijau (green peanut) soup--it's flavored with ginger and some sugar. Lovely. I didn't use the pool, but it looked nice. The grounds are immaculately kept. There is a private beach, though no one was using it, and there weren't any chairs on it. We rented a scooter from the hotel and drove it all over the island. Very convenient. Like others who have reviewed this hotel, we had some wi-fi issues, but they resolved them for us and we had no problem getting online. We did try the "spa"--a converted bedroom--which had two massage tables. The masseuses were fine, not great. Such a resort should probably invest in building a real (even if small) spa facility. We didn't eat dinner there, so can't comment on that. We ate down the road at Gaba Gaba (disastrous food, great view). Lobby could be a little cozier. They have live music in the lobby every night, but it wasn't comfortable to lounge and listen to the music. We saw this hotel's competitors in downtown Ambon, and can attest that this hotel is much better than all the others!

6/10 Okay

Tien

Disliked: Cleanliness
great views but dirty pool
The hotel has great views, under average breakfast, good room service food, dirty swimming pool, awesome honeymoon suite

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great pool . Really nice location and views. Rooms large, very clean , comfy beds, in room refrig nice addition. Will definitely stay again. Great dive shop on location .

6/10 Okay

Livia, Sweden

Liked: Staff & service
Ok hotel with potential
This resort is old and in desperate need of renovation (they are, however, in a renovation and development process). The rooms are big with comfy beds, but you can hear a lot from outside the room and in between the rooms. The food isn't that great either and there is not much to do in the immediate area around the hotel, you need to go by car to the interesting places. Overall, it is an ok hotel, could be great with some care and love.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het was een mooi en goed hotel met vriendelijk en behulpzaam personeel. Ontbijt was zeer uitgebreid. Alleen onze key-card werkte niet goed. Overdag geen probleem, maar in de avond doet de card het niet. Moest elke avond naar beneden, waar ze bij de receptie de kaart weer activeerden. Boven deed de kaart het nog niet. Weer maar beneden, komt er iemand mee met de mastercard om de deur te openen. Het zou gerepareerd worden, maar daar merkten we niks van. Elke avond twee keer op en neer omdat de kaart niet werkt is toch wel erg vervelend. Verder hadden we geen warm water om te douchen, wat op zich niet echt vervelend was met de warmte. Maar toen we eenmaal warm water hadden, was het of koud of gloeiend heet. Het was niet mogelijk om het goed in te stellen. Maar buiten dat om, was het een zeer prettig verblijf!
Stayed 11 nights in Nov 2023

4/10 Poor

Joeri

Stayed 2 nights in Oct 2023

10/10 Excellent

Charissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Hans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een pareltje aan het strand, rustig, mooi!
Stayed 2 nights in Mar 2023

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour, très bon accueil
Excellent séjour après long voyage depuis la France. Le personnel est très accueillant et à l écoute , le service est de qualité. L environnement est très agréable, les chambres spacieuses et confortables. Buffet petit déjeuner formidable.
Stayed 3 nights in Feb 2023

8/10 Good

Adri

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Goed met aantekening dat het s’avond saai is, en behalve zwemmen is er niets te doen. Wasservice veel te duur in vergelijking met hotels in Ambon stad! 350000 rhp t.o.v. 50.000 rhp.

8/10 Good

Ravic

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mooi resort, maar wel met achterstallig onderhoud.

6/10 Okay

philippe

Liked: Staff & service
Très bel emplacement et coin piscine magnifique. Les chambres commencent à être vétuste et en particulier les salles de bain.
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and truly only star resort in Ambon - great staff and superb stay
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie is uniek - geen beter resort hotel in Ambon - staf is werkelijk fantastisch en het ontbreekt ons aan niets - ni al voor 2e keer hier weer deze trip
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bijzonder schoon en netjes verzorgd. Topper. Eten was zeer goed verzorgd.
Stayed 3 nights in Feb 2019