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Salalah Rotana Resort

5.0 star property
5-star beachfront hotel with 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Salalah Rotana Resort

3 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
Exterior
Lobby
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning

Explore the area

Map
Salalah Beach Resort, Taqah Road, Salalah, Dhofar Governorate, PC 215
  • Hawana Aqua Park
    19 min walk
  • Land of Frankincense Museum
    23 min drive
  • Salalah Gardens Mall
    28 min drive
  • Salalah (SLL)
    28 min drive

Room options

View all photos for Garden View Room - Twin Beds with Aqua Park Access

View from room

Garden View Room - Twin Beds with Aqua Park Access

  • 43 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for One Bedroom Suite with Aqua Park Access

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

One Bedroom Suite with Aqua Park Access

  • 95 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Garden View Room - King Bed with Aqua Park Access

Garden View Room - King Bed with Aqua Park Access | View from room

Garden View Room - King Bed with Aqua Park Access

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Family Room with Lounge Access with Aqua Park Access

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Ocean View Family Room with Lounge Access with Aqua Park Access

  • 67 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Junior suite with Aqua Park Access

Junior suite with Aqua Park Access

Junior suite with Aqua Park Access

  • 43 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Ocean View Room with Lounge Access - Twin Beds with Aqua Park Access

View from room

Ocean View Room with Lounge Access - Twin Beds with Aqua Park Access

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Ocean View Suite with Lounge Access

View from room

Ocean View Suite with Lounge Access

  • 95 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Two Bedrooms Suite with Aqua Park Access

Two Bedrooms Suite with Aqua Park Access | View from room

Two Bedrooms Suite with Aqua Park Access

  • 143 sq m
  • Sleeps 8
  • 1 King Bed and 2 Twin Beds

View all photos for Ocean View Room with Lounge Access - King Bed with Aqua Park Access

View from room

Ocean View Room with Lounge Access - King Bed with Aqua Park Access

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Room - King Bed with Aqua Park Access

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Ocean View Room - King Bed with Aqua Park Access

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Room - Twin Beds with Aqua Park Access

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Ocean View Room - Twin Beds with Aqua Park Access

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Spacious Family Garden Room - King Bed with Aqua Park Access

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Spacious Family Garden Room - King Bed with Aqua Park Access

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Spacious Family Ocean Room - King Bed with Aqua Park Access

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Spacious Family Ocean Room - King Bed with Aqua Park Access

  • 43 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

Exterior
Fanar Hotel and Residences
On private beach
Pool
Hot tub
All-inclusive
4.2 out of 5, Very good, (119)
The price is CA $199
per night
CA $245 total
includes taxes & fees
6 Dec - 7 Dec
Fanar Hotel and Residences

About the area

Salalah

Beachfront retreat .You'll be within 9 miles (15 km) of Taqah Castle and 16 miles (25 km) of Sumhuram Archaeological Park. Land of Frankincense Museum is within 16 miles (25 km) and Al Husn Souq is within 20 miles (32 km).

What's nearby

  • Hawana Aqua Park - 19 min walk - 1.7 km
  • Land of Frankincense Museum - 23 min drive - 21.4 km
  • Al Baleed Archaeological Site - 24 min drive - 22.2 km
  • Al Husn Souq - 28 min drive - 25.7 km
  • Salalah Gardens Mall - 28 min drive - 29.3 km

Getting around

  • Salalah (SLL) - 28 min drive

Restaurants

  • ‪Cavern Coffee - ‬11 min walk
  • ‪Sinbad Restaurant - ‬15 min walk
  • ‪The Island - ‬13 min walk
  • ‪The Beach - ‬5 min walk
  • ‪Silk Road - ‬1 min walk

About this property

Salalah Rotana Resort

5-star beachfront hotel with 3 outdoor pools
Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. At Salalah Rotana Resort you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Salalah hotel.

  • 400 guestrooms or units
  • 3 levels
  • 4 dining venues
  • 2 bars on the beach
  • Meeting rooms
  • 4327 sq ft of conference space
  • 402 sq m of conference space
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Salalah Rotana Resort offers 400 accommodations, which are accessible via exterior corridors and feature fireplaces and MP3 docking stations. Beds feature pillowtop mattresses. A pillow menu is available. 46-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and bidets.

This Salalah hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Zen the Spa at Rotana has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Afrikaans, Arabic, Belarusian, English, Filipino, French, German, Hindi, Italian, Polish, Swahili, Swedish, Turkish, Urdu

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Pool gate
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Onsite parking options include a carport
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: OMR 10-20 for adults and OMR 6-6 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)
  • Hosted evening meal available daily for a fee of OMR 45

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Bike repair services
  • Bike shop
  • Bike storage
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free beach club
  • Full-service spa
  • Hiking/biking trails
  • Lifeguards on site
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Elevator door width (inches): 20
  • Hand-held showerhead
  • Hospital bed available
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch LCD TV
  • MP3 dock
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave (on request)
  • Paper towels
  • Refrigerator (on request)

More

  • Access via exterior corridors
  • Chef
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Energy-saving switches
  • Fireplace
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: OMR 40

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Salalah Rotana Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for OMR 12.29 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: OMR 20 per person, per stay (for stays between 01 January - 31 December)
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately OMR 10 to 20 for adults, and OMR 6 to 6 for children
  • Airport shuttle fee: OMR 17 per person (one-way)
  • Late check-out fee: OMR 40 (subject to availability)
  • Rollaway bed fee: OMR 12.29 per night
  • Hosted evening meal: OMR 45

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. This property uses a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 1069354

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Resort Salalah
Rotana Resort Salalah
Rotana Salalah
Rotana Salalah Resort
Salalah Resort
Salalah Rotana
Salalah Rotana Resort
Salalah Rotana Resort Hotel
Salalah Rotana Resort Salalah
Salalah Rotana Resort Hotel Salalah

Salalah Rotana Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 61 out of 152 reviews" "
Rating 8 - Good. 56 out of 152 reviews" "
Rating 6 - Okay. 22 out of 152 reviews" "
Rating 4 - Poor. 9 out of 152 reviews" "
Rating 2 - Terrible. 4 out of 152 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hamad

Liked: Cleanliness, staff & service, property conditions & facilities
A homey stay
Stayed 2 nights in Aug 2024

6/10 Okay

Hamza

Liked: Staff & service
Stayed 11 nights in Jul 2024

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

10/10 Excellent

Malika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just Amazing !!!!! The most peaceful place I've been in Salalah/Taqah!!
Stayed 2 nights in Apr 2024

8/10 Good

Siobhan

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Successful Salalah Stay
We booked to stay her for three nights for a long weekend and had overall a great stay. We appeared to be the only British people in the hotel and also the only people without wristbands on some sort of all inclusive package. The room exceeded expectations and we couldn’t fault it. Spacious, spotless, big shower, comfy beds, balcony overlooking the pool. The entire hotel and beach was immaculate and stunning. Our only negatives were: 1. The WiFi was not very strong in most places and we would have expected this to be much better in a five star. It barely worked by the pool/beach and was last even iffy in the room. 2. The hotel did not seem geared up for non-all inclusive residents. There was nowhere to have breakfast if you didn’t want to pay £22 for the buffet each day. We bought an overpriced coffee in the reception of the hotel two mornings. We also went to the beach bar to buy drinks and they said no as we didn’t have a wristband. They literally wouldn’t let us pay and lost out on money here. We walked to the marina most days and ate at The Island Bar where we loved the food and drinks. Overall we had a super lovely stay though. Very relaxing, safe, clean, beautiful and plenty of activities.
Stayed 3 nights in Feb 2024

2/10 Terrible

Bouchra

Travelled with family
Disliked: Cleanliness, staff & service
The resort is in a very nice location, very spacious and the outdoor is beautiful and well maintained. However, the hotel staff need a lot of training for customer service and communication skills. The towels in the room were faded and some of them had stains.
Stayed 2 nights in Dec 2023

10/10 Excellent

MOHAMMED JUNAID

Liked: Cleanliness, staff & service, property conditions & facilities
Very good overall. Beach was good Only issue was if you wanted to go out to the city of salalah . It was a good 20 to 30 mins drive away. Apart from that no issues.
Stayed 7 nights in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, good food and excellent shisha.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice looking resort but not 5 star standard.
The staff is amazing they are very helpful and polite. It’s a beach resort but they did not advertise that their beach is closed during offseason because water is unsafe to swim this is information you would like to know when booking a beach resort especially when you pay extra for a beach view. There is an available beach 5 minutes away that the resort provides transportation to. The bar sells alcoholic beverages at set times by Oman law which is inconvenient but not their fault. Room service is the worst I’ve ever experienced it takes over an hour to receive anything, I ordered only beverages and it still took over an hour after calling twice nothing was done about it I was told both times that the items are on the way but no compensation or care by the resort. The resort was half full and both my orders was not at peak times so why the long wait. Lots of construction going on the beach I’m assuming because it’s not peak season. No activities for guest on the resort I stayed 4 days over the weekend and nothing to do or see it was very boring all they could offer was a nightclub off site. Saturday morning a big bike race was happening in Salahah the resort did not warn us that roads are closed even gate exiting the resort is closed we had to drive around off road. They did not provide transportation to airport because they said I have to book 48 hours in advance which I requested a week in advance but no one answer me when I email. Food and drinks are very expensive.
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jaber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

10/10 Excellent

Khalid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location
Stayed 3 nights in Jul 2023

10/10 Excellent

Suad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Javier

Stayed 4 nights in Apr 2023

8/10 Good

Rashed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the hotel from checking in to checking out was just excelent. The hotel did everything to overachieve the expectation.
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was absolutely "stand out". The food was good to very good. The buildings were well kept and the rooms modern and all facilities were working. The draw backs included the pathways were shared by speeding motorized vehicles, the staff were overly enthusiastic about keeping people in there groups (by all inclusive etc) and, there was extensive building going on next door! Over all worth a visit but beware Canadians,,,, a cheap beer is about $18!!
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room service food was not up to standard The burger was overcooked and hard The club sandwich with chicken was overcooked The fish and chips was not crispy
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay with an amazing setting and friendly staff.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Good break fast options. Taxi expensive but that was through the our Oman trip. Food and drinks in house very expensive. They need to provide more info via their onscreen communication urn a resort folger
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEACH. Wow .... probably one of the best that i have been to. Soft sand crystal clear water, shallow enough to walk a fair way out. Amazing sunsets. The resort is beautiful and the staff amazing, their friendliness and willingness to go the extra mile made our stay excellent. Cant comment on the food as we only had breakfast here, we had a rental car so wanted to explore the local area. The location is great close to archaeological sites suharam home to queen of sheba, also naturals sites like mugsayl beach and wadi darbat. Beautiful we will be returning here at some point again!
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the fact this resort is located a few kilometres east of Salalah as it just removes it from the congestion of a city. I am very fond of the appearance of the buildings and the wide range of facilities on offer. Dining is a pleasant experience as there are a wide range of options and the staff are super friendly and go out of their way to assist guests.
Stayed 6 nights in Oct 2019

8/10 Good

Laura, Washington, DC

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is rated as a 5 star property. I would rate it as 4 star. The room we stayed in was spacious, beautiful and clean. Staff were really great and responded to all our requests. The beach is lovely with gray-white sand. The surf is really rough and not suited for swimming during the time we were there (October). The red warning flag was present every day. I understand during other months it is mild. There is a pool but we didn't use it. The beach chairs are made of flimsy plastic and moldy. The cushions have bird droppings on them. Chairs should be replaced and maintained better. There was no staff to bring drinks or food to us as is custom at 5 star properties. There was a pool bar to get your own. The breakfast was adequate but lacked high-end food choices that should come with a 5-star property. Room service and food in general at the restaurants is very expensive. We ate at Silk Road one evening where the food is really excellent. They spray powerful insecticide every day to kill mosquitoes. Men wear gas masks and don't have adequate clothing to do this dangerous work. Our room smelled like insecticide. Landscape workers from other countries work long days in the hot sun. Can travel companies negotiate better labor practices with the hotels with which they do business?
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019