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Holiday Inn Express & Suites Salem, an IHG Hotel

2.5 star property
Salem guestrooms with free WiFi

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Salem, an IHG Hotel

Exterior
Room amenity
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
991 Russell Dr, Salem, VA, 24153
  • Roanoke College
    ‪6 min drive‬
  • Salem Civic Center
    ‪6 min drive‬
  • Salem VA Medical Center
    ‪7 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible (Living Area, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication Access, Low Floor)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Room amenity

Standard Room, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds, Accessible (Addnl Living Area, Comm Access)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds (Additional Living Area)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Double Beds (Additional Living Area)

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Roanoke Salem

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1105)
The price is CA $136
per night
CA $154 total
includes taxes & fees
15 Feb - 16 Feb
La Quinta Inn & Suites by Wyndham Roanoke Salem

About the area

Salem

In Salem .Within 3 miles (5 km) of this Salem hotel, you'll find Roanoke College and Salem Memorial Football Stadium. Also, Splash Valley at Green Ridge Recreation Center is within 3 miles (5 km) and Haley Toyota Field at Salem Memorial Ballpark is within 6 miles (10 km).

What's nearby

  • Roanoke College - 6 min drive
  • Salem Civic Center - 6 min drive
  • LewisGale Medical Center - 7 min drive
  • Valley View Mall - 9 min drive
  • Berglund Center - 11 min drive

Getting around

  • Roanoke Station - 12 min drive
  • Roanoke Regional Airport (ROA) - 16 min drive

Restaurants

  • ‪Popeyes Louisiana Kitchen - ‬6 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Golden China - ‬6 min drive
  • ‪Parkway Brewing Company - ‬3 min drive
  • ‪Burger King - ‬2 min walk

About this property

Holiday Inn Express & Suites Salem, an IHG Hotel

Salem guestrooms with free WiFi
Holiday Inn Express & Suites Salem, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. The business-friendly Holiday Inn Express & Suites Salem, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Salem hotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Holiday Inn Express & Suites Salem, an IHG Hotel offers 75 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, German, Hindi

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 06 to May 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Salem
Holiday Inn Express Salem
Salem Holiday Inn Express
Holiday Inn Express Salem Hotel
Holiday Inn Express Suites Salem

Holiday Inn Express & Suites Salem, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 610 out of 1007 reviews" "
Rating 8 - Good. 239 out of 1007 reviews" "
Rating 6 - Okay. 79 out of 1007 reviews" "
Rating 4 - Poor. 50 out of 1007 reviews" "
Rating 2 - Terrible. 29 out of 1007 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

KAREN, POQUOSON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff was helpful, and the breakfast was fabulous!
Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, located very conveniently in Salem and near Roanoke. Room had a slight weird smell, but other than that it was good!
Stayed 1 night in Oct 2024

6/10 Okay

Damian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Just okay
The room was nice. It smelled like feet though mixed with cleaner. Staff was friendly. Have issues being charged twice for deposit. Currently working to resolve that.
Stayed 1 night in Oct 2024

4/10 Poor

Patricia

Stayed 1 night in Oct 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable. Nice staff. The mattress was somewhat bumpy, but firm.
Stayed 1 night in Oct 2024

6/10 Okay

Kai

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Room was good. Beds comfortable. The bathtub had some kind of grit on the bottom which I’m sure was there to be anti-slip, but it felt like I was standing on dirt. Continental breakfast was a JOKE! We arrived at 8:00 am. No pancakes. No yogurt. No bananas. Potatoes were undercooked. Bagels were so stale and hard they were inedible. White bread was hard. We left and went somewhere else to eat. Very disappointing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christina

Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean - Quiet - Great for the price
Stayed 1 night in Oct 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lotion in the bathroom and the phone did not work.
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Stayed 1 night in Sep 2024

4/10 Poor

Irina

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Everything is old and worn out. The beds are poorly made and wrinkled. There's an unpleasant smell in the room. The beds are not queen-size, they are much narrower. The waffle maker is broken at breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel along 81. Quiet and convenient
Stayed 1 night in Sep 2024

4/10 Poor

Kerrilynn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t believe reviews
Do not believe the review rating. Very outdated, front desk girl was either very new or just didn’t really care. Put 2 of 3 rooms on 2nd Fl and 3rd room on 3rd floor when requested to be together. Asked if we could be together, head shake no, nothing verbal. 3rd floor upon exiting elevator reeked of cigarette smoke. Room smelled just as bad. Then go into bathroom and there’s peeled up wallpaper with about 2 feet of fuzzy mold. Housekeeping doesn’t see this is my question. Go back to desk to request room change, tell desk about mold, she asks did you leave the room clean? HUH ?!? What part of 2 feet of mold didn’t you hear?. Get room change to literally next door to our party, that couldn’t have happened 5 minutes earlier. New room, smelled of marijuana. Went to store to buy spray because it wasn’t getting better. Breakfast in the morning had long waits for food to be replenished, it was just ok. Only bright side was bed and pillows were comfortable but seemed brand new. Stinky carpets need to go. Definitely not an excellent rating by any means.
Stayed 1 night in Oct 2024

8/10 Good

Jean

Travelled with family
We were a family with 3 rooms for the 2 nights to attend a family wedding. I asked for rooms on same floor and close together which they did accommodate. We arrived in a Wednesday night and checked out on Saturday. My only complaint would be the breakfast on Friday was very subpar!! The breakfast on Saturday was what we have experienced in the past, so not sure what the issue was but we were not at all satisfied with it on Friday!
Stayed 2 nights in Oct 2024

4/10 Poor

Donald E.

Travelled with partner
Liked: Property conditions & facilities
Mini fridge barely cool with no adjustments for colder. Blinds have remote to raise and lower which didn’t work - took to front desk for them to put new batteries in and they never returned it. Received a handicap room which was not needed or wanted - was not told beforehand.
Stayed 1 night in Oct 2024

8/10 Good

Brian

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Hotel stay
Everything was fine, but the pull out sofa had dog hair in it and should have been cleaned. The room also had a pet odor when arrived. It went away once we ran the A/C.
Stayed 1 night in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I like the suite rooms with king size beds. The rooms are clean and modern and they do not have that old musty smell that older hotels have. You need to stock over the counter meds like pepto, rolaids , ibuprofen and etc.
Stayed 1 night in Sep 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We stay only one night. The room was clean, the staff was friendly and the breakfast was excellent
Stayed 1 night in Sep 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Timothy

Stayed 1 night in Sep 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024